Вот так случай! That's the case!

For work, I often have to wander around Ukraine and Uman is a very convenient point for stopping for the night before rushing further. For many years I stayed in the hotel "Fortetsya". I'm not a picky person and I was completely satisfied with everything until now. Since the company always pays for the hotel, the rooms were not the cheapest. For example, in a room for 757 UAH. on my last visit there was no hot water, the faucet in the washbasin dangled that it was about to fall off, there was no Wi-Fi (although every time I stayed in this hotel in other rooms there were no problems with this), it would be scary to enter the shower cabin , even if there was water - it was not removed, there was hair. But the top of my patience broke off when for some reason it seemed to me that the bed linen was stale. Looking more closely, I noticed that it was still crumpled, the pillowcases on the pillow were also not fresh and stained, and most importantly, there was female hair everywhere on the sheets and pillowcases!! ! This is beyond cynicism for 757 UAH. provide such services. Regarding the lack of hot water when checking in in the evening, I thought that there are many visitors and their heating system does not have time to heat the water. But in the morning the water was as cold as in the evening. That is, it did not work out to put oneself in order. In response to this claim in the morning, I was informed that they had an accident. Why couldn't we have warned about this at the time of arrival? ? I would stay in another hotel. In general, I left them a coupon for breakfast as a keepsake, because after such a service, I was simply afraid to eat here. And on my penultimate visit a week earlier, I found sweat-smelling towels in the room. That is, they were simply left after the previous visitor. I did not pay such close attention to bed linen, because I was tired and had no time for it. At that moment, I was already thinking about whether to change the hotel on my next visits. And this last visit finally convinced me - I do not intend to stay in this hotel again. I will inform the management of my company about this incident and recommend that they no longer accommodate their employees in this hotel. Let the hotel management think about their service. Apparently, a client for them is like dust on the road.