carelessness of medical staff

Written: 28 april 2018
Travel time: 18 — 28 april 2018
Who does the author recommend the hotel to?: For a relaxing holiday
A family-type spa hotel without a pediatrician! There is no reaction from the therapists of the sanatorium to the child's illness! When I called a pediatrician, I received an answer: in the state - no, but temporary in courses. Vacationers are massively ill with an unknown virus with a temperature of up to 40, for 3 days an ambulance came to children under the age of 3 years, due to high temperature. With a scandal, I managed to see a pediatrician only on the 5th day of illness. The consultation of which made me doubt the presence of a doctor's diploma and any practice.
The hotel has 70% of Poles aged 60-70 years. Rest is more like being in a nursing home. The food is disgusting, after the departure of the Poles, offal was observed on the menu: chicken liver, navels. The availability of dishes that can feed a child is practically non-existent. Cleaning is more like a tick. No more dust was collected in the rooms, no one washed the bathroom at all during the entire stay. The qualification of the medical staff is very low due to staff turnover. The ventilation and disinfection system does not work, once again I emphasize that the majority of vacationers get sick. Therapist Alesya Vyacheslavovna, in relation to vacationers, behaves arrogantly and tactlessly, apparently the behavior corresponds to the behavior of the proté gé of her mother, the head physician.
There are also pluses: the staff in the game room, the reception are all very nice and pleasant. Ultrasound doctor, he is also a urologist - a capacious consultation at the highest level! Thank you very much!

A significant minus, in the presence of a good material base of the medical center, is unprofessional medical staff, starting from the head.
The review is written as objectively as possible. We have stayed in this hotel 7 times.
Translated automatically from Russian. View original