good hotel, but the food and service want to be the best

Written: 28 june 2019
Travel time: 20 — 28 june 2019
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 2.0
Cleanliness: 7.0
Food: 4.0
Amenities: 8.0
We chose this hotel because we liked the location as well as the walking area. We went with the kids.
The interior and the surrounding area are beautiful and spacious, there is a place to walk and spend an hour.
I would like to write something else nice, if not food. Before arrival, we clarified whether the food at the hotel is dietary, because the mother is after the operation, and the children are still young. We were assured that the food was dietary. Yes, maybe steamed fish, but the amount of seasoning added there was not perceived even by a healthy stomach. After two days of eating, the children's stomachs began to ache and diarrhea began. On the last day of their stay, they did not want to eat anything at all in the restaurant.
On the first day of arrival, I noticed that there is not a single hanger in the closet, although they are so attached there and I have no idea how to remove them from there. Unfortunately, I did not guess to inform the administration.

And so, leaving today, my mother was accused of taking the peg, It's ridiculous!
In addition, the maid took the room when no one was there. She told me to go down to the administration. And here it is, not even in those 30 UAH. , and that there were new visitors near administration, and mum accuse of theft of any hanger. Tell me who needs a hanger for 30 UAH. where a room costs more than two thousand a day? ! !
Translated automatically from Ukrainian. View original