испортились spoiled

I have been visiting this resort twice a year since it opened. As usual, it started out great. Value for money was perfect, despite the location (1.5 km to the pump room). I travel regularly and recommend to all my friends. I think that more than 30 people went there on my recommendation. Further - worse. Ordinary greed does its job. Prices were raised to the level of hotels, which were always 40-50% more expensive, and they began to deceive. Example - the site indicates that there is a promotion for 2 guests in a room for the price of one. When checking in, the regular price is indicated on the bill. To the question: "Why? " they make a guilty look and being disappointed that I know about the action, write out the correct one. Those. if the guest does not know, he does not need to know. The opening hours of treatment rooms have been reduced from 17.00 to 15.00. From the new: the pool and SPA have opened, but there is a nuance. The pool can be visited free of charge by appointment from 10 to 15.00, i. е. when undergoing treatment. So choose - or be treated or swim. After 15.00 the pool is paid. In the high season - paid and until 15.00.
A separate problem - it became very noisy. People who want to get better don't come here. A lot of vacationers with young children who are constantly yelling. Or with a dining room, in treatment rooms, in treatment rooms. Parents do not respond to comments - their offspring are in the center of the universe and they do not care about the rules of behavior. If a child wants to yell, let him yell, the fact that others have come to take a break from the noise is not interesting to them. The administration also does not respond, they say there is nothing we can do. The most common answer is like this, I can’t do anything.
this time it was salted at night, at 3.00. 25th of April. They took the money for a full day on April 24, both for treatment and food, although there was none of this on that day. Usually in hotels surcharge for early check-in for half a day.

In general, I will change the sanatorium.