Kristall 1*– Reviews

33
Rating 4.910
based on
33 reviews
№39 in the hotel rating Truskavets
4.4 Rooms
5.8 Service
4.7 Cleanliness
6.1 Food
7.3 Amenities
Sanatorium "Kristall" is located opposite the central park of Truskavets, next to the city hospital. The 11-storey sanatorium was built in 1974, here guests are offered urological, gastrointestinal and endocrine procedures, improvement of the respiratory system, and strengthening of the immune system. At the end of 2016, a pump room with 3 types of mineral water was opened in the lobby of the sanatorium.More →
аватар iaroslav-na
 •  traveled 1 month ago
Rating 1.0
No, no again! They cheat people a lot. They do not prescribe treatment and take our money. Treatment must be beaten out of them...Many women from Kharkiv Oblast, Zaporozhye, Sumy, who have not learned the Ukrainian language...that is why they are treated shamefully. In the store, the saleswoman even speaks rudely if you make mistakes in your language. … More ▾ No, no again! They cheat people a lot. They do not prescribe treatment and take our money. Treatment must be beaten out of them...Many women from Kharkiv Oblast, Zaporozhye, Sumy, who have not learned the Ukrainian language...that is why they are treated shamefully. In the store, the saleswoman even speaks rudely if you make mistakes in your language. Shame on you! I do not recommend this guesthouse to anyone.
аватар Mariia1986
 •  traveled 5 months ago
Rating 4.0
Rested in the Crystal sanatorium in June. We went to improve our health, we liked almost everything except the massage. Girls and young women, be careful!! ! The massage therapist from office 205, at the entrance to the right, an adult, bald man, seems to be Stepan. He opens his hands, says that he has some new massage technique, his hands are constantly in the area of ​ ​ the genitals, allegedly massaging the lymph. … More ▾ Rested in the Crystal sanatorium in June. We went to improve our health, we liked almost everything except the massage. Girls and young women, be careful!! ! The massage therapist from office 205, at the entrance to the right, an adult, bald man, seems to be Stepan. He opens his hands, says that he has some new massage technique, his hands are constantly in the area of ​ ​ the genitals, allegedly massaging the lymph. I had to do a cervical back, he says to undress completely and the massage was concentrated almost only on the buttocks and genitals, constant hugs and kisses. After several sessions, I stopped walking, sent an adult woman instead of me, and she did not need to undress and the massage was only for the neck.
аватар annenkova_1968
We have been resting in Crystal for many years in a row. We always take an upgraded room. The rooms are not new and not perfect, but…. the best at your home!! ! We are going to get treatment and rest. The medical staff is attentive, especially the manager Olesya Lvivna is a very sensitive and competent person, she helped us more than once and all the vacationers. … More ▾ We have been resting in Crystal for many years in a row. We always take an upgraded room. The rooms are not new and not perfect, but…. the best at your home!! ! We are going to get treatment and rest. The medical staff is attentive, especially the manager Olesya Lvivna is a very sensitive and competent person, she helped us more than once and all the vacationers. I would like to mention the cosmetologist Oksana Vasylivna on the first floor near the registration desk, she treated me more than once, I did cosmetology procedures and so on. attendance and facial massages...also her assistant Yulichka, also an attentive pretty girl. The director of the sanatorium, a sensitive person in general, people asked that it was cold, then he issued an order and the hotel became warm. Everything is great during the procedures and the staff is polite and attentive. Everything is fine in the dining room as well. And for those who need everything in style, then of course choose a sanatorium of the highest category - Grand Royal, or the Carpathians, I don't know. . ) Whoever goes to look for flaws will find them. . ))
About cockroaches, that's a lie, they've never been seen anywhere!
Krystal is a reasonably budget, but normal sanatorium for rest and treatment. We recommend!! ! Undeniably!
аватар Svetlanka1106k
 •  traveled 4 years ago
Rating 1.0
We rested for the first time, chose through the Internet - I was looking for a program for weight loss. This resort was on the first pages. We chose a superior room (the photo showed a good repair and furniture). When I called to make a reservation, they told me that there would be another discount. For 20 days for 2 (my mother decided to make a gift for the New Year) I paid 24. … More ▾ We rested for the first time, chose through the Internet - I was looking for a program for weight loss. This resort was on the first pages. We chose a superior room (the photo showed a good repair and furniture). When I called to make a reservation, they told me that there would be another discount. For 20 days for 2 (my mother decided to make a gift for the New Year) I paid 24.000 UAH. The road came out 3000 UAH + paid extra for procedures and tests, and the last days were forced to eat elsewhere. In total, the rest cost us more than 40 thousand UAH.
PEOPLE, IF YOU HAVE MONEY - DO NOT COME HERE!!!
This sanatorium, as well as its other neighbors (Almaz, Rubin, etc. ), would be better off closing than serving people like that.
1) There is a terrible COLD in the medical building. Although before the arrival, I specified - they said it would be warm. It was only warm in the room from the 3rd day. Before that, they slept dressed. You will not be able to go through the procedure halfway. Because where you need to take off your jacket - instead of treatment, you will simply catch a cold for yourself everything that is possible. Especially after water procedures.
2) COCKROACHES cooked in food! When the canteen worker was called, she quickly silently took the plate and ran away, looking like it was nothing to worry about. I’m sorry that they didn’t take the phone then to shoot this trash ((I AM VERY SORRY FOR ALL THE PEOPLE WHO EATED THERE - you all ate what you licked and robbed... ROCKARAKES, and then ate a rich broth from them. After that we already did not eat there.
3) Do not try to complain to anyone there. Everyone there just FSUs... your complaints.
They are polite and friendly only until they receive money from you. They promise that it will be warm before booking, but in the end it is cold. The administrators say, if you don’t like something, contact them, and then they themselves ignore it and send them to look for the main building in an incomprehensible place (because they are apparently sorry to raise their place and go to the main building and coordinate complaints). They just ignore you after that. Tipo do not like something - your problem.
And upon arrival, entering the room (improved), the remote control did not work. We called the administrator's number - we were politely told to go to the store and buy batteries. SUCH ROTTEN SERVICE with an improved room. There was a dead pigeon and a can of cigarette butts on the balcony. Nobody removed it. The hair dryer didn't work and the handle on the door fell off. At the reception in the medical building there was a hysterical woman who was rude to visitors. In general, SOVOK SERVICE. You pay the money, and you just PICKED REST and spoiled your mood.
For good, you need to involve a sanitation station to check cockroaches in the canteen and the consumer protection service for procedures in the icy cold. That's all. Who wants to spend their nerves and health, come to this wonderful place.
аватар ukrjuvelir
I am not a very picky tourist and vacationer. But here everything is rotten. Pipes break regularly, resulting in neither heating nor water. It's cold in the treatment rooms. Disinfection of devices is poor and, for good, many procedures should be canceled altogether. Yes, the administration likes familiar places. … More ▾ I am not a very picky tourist and vacationer. But here everything is rotten. Pipes break regularly, resulting in neither heating nor water. It's cold in the treatment rooms. Disinfection of devices is poor and, for good, many procedures should be canceled altogether. Yes, the administration likes familiar places. So they cling to this and treat problems melancholy. Of course, you can look for positive moments, but when there is no hot water and heating for six out of 16 days, this blocks everything else. It is necessary to change the heating main, equipment, windows, doors, tablecloths, napkins, etc. , and this requires funds. I'm not even talking about renovations in the rooms.
Budget resort? Yes, budget. I was shocked that no one was telling the rest of the people anything. They do not explain the reasons for the lack of heat. You can at least print an A-4 sheet twice a day and hang it at the entrance. Already some feedback. But no one gives a damn, because someone has a small salary, and the head physician, maybe out of stupidity, does not understand such simple things. Because of the cold, my sinusitis worsened, which I had already forgotten about. In general, Yantar, Rubin are already closed forever. The same fate awaits this building. It is difficult to call this a sanatorium.
аватар Helengula7
 •  traveled 5 years ago
Rating 4.0
My husband and I decided to go to a sanatorium to improve our health. I decided to write a review later, in order, as they say, to cool down and adequately evaluate our stay at the Crystal sanatorium: Location: good, on a mountain overlooking the park (beautiful, clean, hand-fed squirrels and birds), within walking distance of the center (beautiful and cozy place). … More ▾ My husband and I decided to go to a sanatorium to improve our health. I decided to write a review later, in order, as they say, to cool down and adequately evaluate our stay at the Crystal sanatorium:
Location: good, on a mountain overlooking the park (beautiful, clean, hand-fed squirrels and birds), within walking distance of the center (beautiful and cozy place). For those who get by train - from the station to the sanatorium minibus, taxi 70-80 UAH, if "easy", then walk 15 minutes.
Hotel: normal, in the pump room, excursions.
Dining room: in the building, there is a common table and buffet. We were in common. Normal dietary food, you will not be hungry. If vacationers expect food like in Egypt, then this will not happen, this is a sanatorium and dietary food, then what is needed for a sanatorium. I didn’t like the fact that the pot with the “first” and the kettle are put one on 2 tables. And you, like, apologetically, approach the next table with a bowl of soup. It's annoying and annoying! Is it really impossible to buy more pots and kettles! It's elementary!
Treatment: the medical building is located separately but there is a covered passage, 8-10 minutes and you are there in the winter and without a jacket. We had a package 'accommodation, food, treatment' BUT! A certain amount is allocated for treatment per day, which is enough for about 5 procedures per day. I wanted to buy some more but it turns out it's so difficult! I note that every year I go to sanatoriums for 15 years, to different ones, but I have never seen anything like this! Huge bureaucracy for receiving paid procedures! Strange even! Does the sanatorium really need extra money?
Room: HORRIBLE!! ! Crooked beds, doors fall out in bedside tables, windows and a balcony door have not changed since the construction of the sanatorium, there is not even a pallet in the bathroom, you take a shower standing just on the floor and the washbasin and toilet are all wet, there are no curtains. In the room up to 20 degrees. I took a hot shower 7 times throughout the day just to warm up and stop shivering. Slept in two sports shorts and four sweaters! We bought a sheepskin blanket and it became warmer to sleep. Husband taped the windows. Once they changed the number but it turned out to be an awl for soap.
It's a shame that the condition of the rooms blocked all the good things, the mood and the rest were spoiled. You can't buy tickets in advance. Better on the spot, but pay after you see the room! We wanted to pay up but at the reception they said that just buy another room. Some nonsense! Better choose another resort!
аватар dianas
 •  traveled 5 years ago
Rating 1.0
This was the first and last time in this sanatorium! Earlier, parents went to Sinyak in Transcarpathia. Compared to the Crystal, it is heaven and earth. Rooms Standard in excellent condition. It is very uncomfortable to sleep on the beds. The room is dirty. Everything in the bathroom is broken and dirty. It's disgusting to wash there. … More ▾ This was the first and last time in this sanatorium! Earlier, parents went to Sinyak in Transcarpathia. Compared to the Crystal, it is heaven and earth.

Rooms Standard in excellent condition. It is very uncomfortable to sleep on the beds. The room is dirty. Everything in the bathroom is broken and dirty. It's disgusting to wash there.
Meals on a standard package are excellent: give yesterday's leftovers from the buffet. My mother became ill after sour cutlets ...You can't be treated here, and your health will be even worse. I'm shocked! ! ! !!

Very few procedures are prescribed. They refuse to provide the list of services included in the "Medical" medical package. Of the positives, only those that the medical building is more or less repaired.

I understand if the sanatorium was free. But we paid almost $ 500! ! ! ! ! It would be better to pay another 100 and go to a normal sanatorium. . .
аватар nataliburl1979
 •  traveled 6 years ago
Rating 3.0
This was not the first time we've been to this resort, but definitely the last. The room is normal, the beds are hollow as always, but there was a problem with the bed in the suites on the third floor. The food was poor, monotonous, in the summer they gave kiwi ice cream. But you won't die of hunger. The number of procedures has been further reduced. … More ▾ This was not the first time we've been to this resort, but definitely the last. The room is normal, the beds are hollow as always, but there was a problem with the bed in the suites on the third floor. The food was poor, monotonous, in the summer they gave kiwi ice cream. But you won't die of hunger. The number of procedures has been further reduced. You buy more procedures - the quality and duration are the same as 15 years ago. The doctor generally reacted as if we owed her something, although she offered her settlement services for the future. There is no on-call doctor. If, like our children, got sick on Saturday evening, then wait for 9 am on Sunday, nothing that the temperature is 39. The most well-oiled mechanism is cleaning and troubleshooting. The burned out light bulb was changed at 9 pm. THANK YOU for this. The impression of rest in a sanatorium is disgusting, a lot of money is simply not worth it. If you are going to be treated, then there is no worse place.
аватар vodochka40
Wi Fi is poor, practically non-existent. Dances for musicians. Sing for themselves. Music is not for dancing. The food is monotonous and shamelessly steal! The furniture is old. I can send photos. … More ▾ Wi Fi is poor, practically non-existent.
Dances for musicians. Sing for themselves. Music is not for dancing.
The food is monotonous and shamelessly steal!
The furniture is old. I can send photos.
аватар golubnicaya
 •  traveled 7 years ago
Rating 2.0
During the two weeks of rest in the superior room, the bed was never changed, but the floor was cleaned three times. Honey. the staff loves money, if you do not put a certain amount in the book, the free procedures seem to tear from the heart. The buffet is good. A separate theme of the New Year celebration is the horror at their own expense, the menu is collected from dinner, serving a lazy hamlet, entertained guests, young musicians and Santa Claus, their main entertainment was aimed at pumping money from vacationers. … More ▾ During the two weeks of rest in the superior room, the bed was never changed, but the floor was cleaned three times. Honey. the staff loves money, if you do not put a certain amount in the book, the free procedures seem to tear from the heart. The buffet is good. A separate theme of the New Year celebration is the horror at their own expense, the menu is collected from dinner, serving a lazy hamlet, entertained guests, young musicians and Santa Claus, their main entertainment was aimed at pumping money from vacationers. So do not go on such holidays. Only water and climate are positive.
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avatar valentin19
A friend went, it was cold in the room, he caught a cold.
15 years ago  •  4 subscribers 3 answers
HOTEL EXPERTS

Санаторий «Кристалл» находится напротив центрального парка Трускавца, рядом с городской больницей. 11-этажный санаторий построен в 1974 году, здесь гостям предлагают урологические, желудочно-кишечные и эндокринные процедуры, оздоровление органов дыхания, укрепление иммунитета. В конце 2016 года в холле санатория открыт бювет с 3 видами минеральной воды.

Location 68,9 км до международного аэропорта Львова, 96,8 км до аэропорта Ивано-Франковска.
In a hotel

Хранение багажа, гостиная с телевизором, сувенирный магазин, конференц-зал на 100 мест, аптека, торговый пассаж, мини-кинотеатр, персонал говорит на русском и украинском языках, принимаются только наличные.

  • restaurant
  • cafe/bar
  • conference hall/banquet hall
  • elevator
  • hairdresser/beauty salon
  • non-smoking rooms
For kids Настольные игры и/или пазлы.
  • playground
Entertainment and sports Библиотека.
  • table tennis
  • tennis court
  • organization of excursions
Description of rooms

Двухместные эконом-номера 16 м², стандартные одно- и двухместные номера 17 м², улучшенные номера, одно- и двухместные номера «Комфорт» 18 м².

In the rooms

Отопление, телевизор, радио, шкаф, холодильник (кроме эконом-номеров), ванная комната с душем или душевой кабиной, туалет, бесплатные туалетно-косметические принадлежности, платный Wi-fi, деревянный пол, балкон.

The address ул.Суховоля,60, г. Трускавец, Львовская обл., 82200, Украина.
Phones: +38 03247 60020
Website: Kristall
FAQ
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в настольный теннис, теннис. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.
Какие возможности для детей есть в отеле?
Отель располагает детской площадкой с горкой и качелями.