Krishtalevii palats 1*– Reviews

15
Rating 5.510
based on
15 reviews
№33 in the hotel rating Truskavets
6.2 Rooms
6.1 Service
6.2 Cleanliness
6.4 Food
6.5 Amenities
The sanatorium is located in the picturesque resort area of ​​Truskavets. It has a top-class presidential building and two ordinary buildings that can accommodate. The sanatorium organizes treatment and prevention of diseases of the kidneys, gastrointestinal tract, liver and biliary tract, metabolic disorders. Exercise therapy, mud baths, physiotherapy department, inhalation, therapeutic baths, dental department.More →
аватар eugenia.shtephman
 •  traveled 5 years ago
Rating 7.0
First of all, I want to thank the hotel administrator Alina Osadchaya, who, when searching for rooms, was in touch with us through the WhatsApp program and even sent a photo of our room. What we liked: 1. How is the treatment process. Attentive attitude from the doctors of building 4, N. Khokhlova and G. … More ▾ First of all, I want to thank the hotel administrator Alina Osadchaya, who, when searching for rooms, was in touch with us through the WhatsApp program and even sent a photo of our room.

What we liked:
1. How is the treatment process. Attentive attitude from the doctors of building 4, N. Khokhlova and G. Legkun. Taking tests and passing examinations, receiving and consulting on their results and appointments. Constantly under medical supervision during the stay in the sanatorium.
2. Efficient water Naftusya and close pump room.
3. A wonderful park with a variety of coniferous and deciduous trees.
What did not like:
1. Catering. The food is dietary, plentiful, but semi-cold.
2. The room was cleaned no more than 3 times in 2 weeks. We took out the trash ourselves. From detergents only a piece of soap.
3. I advise you to take masks with you and use them on sightseeing buses. Air conditioning systems are a source of viruses and microbes. We got sick after the tour.
But the Carpathians are worth enjoying. These views and nature remain in the memory for a long time!
аватар mmaron9
 •  traveled 6 years ago
Rating 7.0
We rested in room 405 in the first building. We rested well. The location of the resort is excellent. The staff is polite and responsive. We start with managers Irina and Maria who helped us with choosing a room. Despite the Sunday evening, we were issued and settled. It’s a pity we didn’t remember the names, but all the staff of the sanatorium treated us kindly and politely. … More ▾ We rested in room 405 in the first building. We rested well. The location of the resort is excellent. The staff is polite and responsive. We start with managers Irina and Maria who helped us with choosing a room. Despite the Sunday evening, we were issued and settled. It’s a pity we didn’t remember the names, but all the staff of the sanatorium treated us kindly and politely. Medical staff at a high level. The head physician helped with the choice of treatment and diagnosis. Doctors and nurses in the medical building professionally treated vacationers. I remember nurses from ozokerite treatment Anya, Ruslana and Ira. Special thanks to Lida Travka for the hydromassage! Nadya is a massage therapist 311 com and Nadya is from electrophysiotherapy. Thank you Dr. Kovalenko for your professionalism. We'll come again.
аватар ikosaedr
I took a ticket in Minsk in the company Centerkurort. Ordered for 1.5 months. The girls quickly found a suitable option. And invited to the registration and payment. I bought railway tickets in advance for the Mogilev-Truskavets train and back. The train is quite comfortable. Good linen, service, pleasant conductors. … More ▾ I took a ticket in Minsk in the company Centerkurort. Ordered for 1.5 months. The girls quickly found a suitable option. And invited to the registration and payment. I bought railway tickets in advance for the Mogilev-Truskavets train and back. The train is quite comfortable. Good linen, service, pleasant conductors.
I rested in the first half of July for two weeks. The voucher was from July 2. The train arrived at 13-20 in Truskavets. And all worthy sanatoriums sent minibuses to the train. Which, of course, was very nice. The driver helped to load things and brought us, Belarusians, to the administrative building. There was a small queue. BUT registration went quickly enough, and sent to the settlement. The girls of the resort center found me a place in the second building, all other buildings are booked several months in advance. In the second building I was sent for lunch, and the nurse started looking for a free room. I was placed on the first floor. Standard improved room, room area 8 sq. m, small corridor and the same small bathroom. However, everything worked fine in the bathroom. Once the light went out, they quickly responded and fixed it. Shower - you can use. The glass pane worked well. In the corridor there was a wardrobe with a mirror and only 4 hangers, but there were practically no shelves. There were flood stains on the wallpaper in the room. It was unpleasant. Could and glue for that kind of money. Beautiful curtains. A sideboard, there were a lot of dishes, cups, plates, a decanter of water, a very good hair dryer, an iron and ironing board, a kettle, a rather big refrigerator, an ottoman for sitting, a coffee table, a beautiful mirror and a dressing table with a bedside table. Very comfortable bed with good mattress and two pillows. Good, unwashed linen. View of a beautiful park, a flower garden, wonderful outlandish trees. The second building is located in the depths of the park. And you could always hear music, saxophones and stuff from the park. Lie down on your bed, listen to the birds and relax. In general, I liked the location of the second building. And the slightly peeled doors and flooded wallpapers did not even really spoil the mood. There were no mosquitoes!! ! The balcony was not cleaned, there was a fallen off tile, which was noticed by one maid only after ten days of my rest! ! There was a chair and some kind of bandage hung. Then I realized it was clothesline. I laughed - I haven't seen this in a long time. There was a chair for relaxation. I was visiting in the third building - everything is much more decent there, as well as large balconies with tables for tea drinking. I won't say anything about the first case. At first I was there on beautiful sofas, catching Wi-Fi, since it appeared in my room only in the second half of the holiday. Linen and towels were changed on the fifth and ninth day of rest. At the same time, they arrived. The rest of the time they just took out the trash. But on Saturday and Sunday they did not take out the garbage at all. And at the end of the rest, I decided to look under the bed and was horrified - there were bottles from previous races, rotten corn, and small bills were lying in the corners of the room. Of course, there is no such thing in Belarus. We have cleaning once every 1-2 days, everything is washed very cleanly, and garbage does not accumulate on weekends.
Nutrition. Organized in the dining room in two rooms. I got a better one. We were often served by the waitress Oksana, young and cheerful, very fast and pleasant. Everyone liked her very much. It was clear that she enjoyed her job. And for each guest I found a pleasant word. The waitresses offered a dish to choose from from their cart. Cooked quite tasty.
Breakfast. At first they served a baked apple or a casserole, pancakes or a fruit salad, the same is usually the case for dinner. Then they chose hot: pasta, cereals, potatoes plus cutlets, sausages, or fish, chicken. Always fruit or black tea, bread, loaf, cheese, butter. Salads were very monotonous: cabbage or cucumber with tomato. There were also pigeons in the evening. Evening yogurt. Soups were also monotonous: borscht, vegetable, pea. At the end of the holiday, everything has already become boring. I liked the second one more: cereals, potatoes, baked, boiled, stewed, stewed meat, goulash, various cutlets, tasty fried chicken, fish. There was more variety here. At lunch they gave pastries: buns or a pie. Fruit for lunch: peach, banana, kiwi, tangerine, apple. The dining room was poorly repaired, the tiles outside were falling, the view from the outside is not the same as in the pictures - terrible, everything is already in need of repair. They blocked the passages to the second building from all sides and wrote: The passage is fenced. BUT otherwise it was possible only on a steep staircase or bypassing the mountains. All people are already aged, their legs hurt. My back and legs also began to hurt badly from the slides on the territory of the sanatorium. As a result, people removed the barrier and still walked along the short path. I believe that it was necessary to quickly repair everything and not block the passages. This is disrespectful to the guests who paid a lot of money. Still, this is a medical institution that should take care of the health of its guests, and not worsen it.
Treatment. Someone wrote that the sanatorium has a powerful medical base. He probably has never been anywhere. Medical building. Mom dear!! ! Belarusians were shocked! ! Probably, in our most seedy sanatorium there is no such thing anymore. Scary!! ! Ruin. All medical staff work only until two or three hours. I didn't see the doctor until the next day. You also need to pass smears for the appointment of water procedures - the queue for an hour. So you can skip the baths and the pool for two days. I got a young and beautiful doctor - and thanks for that. But she told me to drink the wrong water. As a result, the musculoskeletal system failed. Procedures are prescribed four per person. I had three treatments a day on average. In our sanatoriums, 6-7 per day are prescribed, included in the ticket. Baths and mud every other day. The case is terrible, on the windows there is polyethylene instead of glass. Furniture of the 60s. The equipment is old. There are only three divine baths in the bathroom section, the rest are terrible. There is one elderly nurse who runs and barely keeps up. Queues for an hour for water and physiotherapy. On Saturday, she told everyone to come before 11 o'clock. They have such a short day. From 8 to 9 everyone drank water, from 9 to 10 they had breakfast. Everyone came after 10. As she shouted: Where have you all been before? ? This kind of service makes me laugh. On the other hand, I feel sorry for this old woman. But I haven't seen such service in a long time. After sitting in line for an hour and a half, I got my bath. There are only three baths: mineral-pearl, coniferous and carbonic. Yes, a variety for such a sonorous sanatorium. We in Belarus in sanatoriums are open until 8 pm, on Saturday until 4 pm, and on weekends there is a swimming pool, a gym and paid procedures. And here weekdays until two, Saturday until 11, Sunday, nothing works. I was prescribed for 14 days inhalations and an oxygen cocktail -9 pieces (inhalations are also something old and terrible), the pool 11 times, I visited 7 and got sick, mineral-pearl baths -6 times, neck and collar massage -6 times (I stroked it for the first time, gave me a couple of chocolates, it was a little better, I didn’t pay extra, so I paid a lot for the ticket, as a result, my sore back didn’t heal at all, apparently, either the masseuse is like that, or she takes extra payment for a good massage), and exercise therapy -9 once. 2 more times urinalysis and one ultrasound. Uzi didn't work at first. Everything!! ! When I got sick, I went three times to the tube-quartz and UHF. I took hydromassage of the gums and applications from the dentist for a fee. The nurse there is very nice - thank you. I went until I got sick. I went to the salt cave in the Planet Health near the restaurant Byly Dvorik. There the cave is better than in the sanatorium and they work until 20.00 seven days a week.
The exercise therapy instructor is cheerful, chatting non-stop. I like it. BUT the classes are the same and get bored quickly. There is no music, there is no clock in the hall (it was stolen). Although the hall is large and the inventory is still good-Soviet. The pool is very big. Apparently they built it like a city building. Mineral water, little bleach, few people, I liked it. The locker room is good, huge, with booths, curtains, an old dressing table. Lots of souls. There were also good souls. Everywhere is clean and tidy. Swimming is unlimited. BUT there is also a fly in the ointment. This is the ceiling. HE'S ALL IN MOLD!! ! It is not at all clear why they will not allocate funds for painting the ceiling - after all, vouchers are not cheap! But breathing in such a pool and swimming is no longer safe. We cannot find such a pool in Belarus.
Pump room. Only the bottom one works. Unsanitary! ! You need to clean it continuously. Infection. All our Belarusians got sick! I got an infection a week later. In addition to the kidneys, she also went to treat immunodeficiency, the day before she pierced an expensive course of polyoxidonium. Came home with bronchitis. Treated for three weeks. There is a pump room, and moldy corn under the bed, and dust, and a green ceiling from mold in the pool - unsanitary conditions are everywhere.
The territory of the resort is large. Beautiful trees. Great park. BUT poorly groomed. There are clearly not enough benches near the buildings. The grass is cut only near the curbs. And when it gets dark, then the lanterns do not burn, and you can break your nose.
There is no free entertainment in the resort. Only the library. Disco -25 UAH for everyone. Billiards - 50 UAH.
There is no ordinary drinking water anywhere. Neither in the dining room, nor in the medical building. And go far for water. You go out into the street - everywhere they sell zhonochy clothes, not water. In short, nothing is thought out, the service is bad. The price is high, exorbitant for such service. In Belarus, the price would be 2 times less for such a scoop. At parting, the blond and outwardly beautiful nurse scolded for being late with the eviction, instead of a smile and good wishes to come again. Where to store things before the train is your problem. Fortunately, the driver is good, loaded on time and wished a happy journey. I will never go back to this resort and would not recommend it to others.
Вид с балкона, 2-й корпус Столовая 3-й корпус балкон Завтрак завтрак меню завтрак
аватар amulyava_gmail.com
 •  traveled 7 years ago
Rating 7.0
Rested for two weeks. Location is good. Everything is nearby. Rated a "10. " The territory is large, but unkempt. The grass is not cut, the trees are not cut, the paths are falling apart. Rated "6". The room is good, three-room. Rated "7". Meals - the usual sanatorium. They didn't go hungry. Rated "7". Procedures are muddy water. … More ▾ Rested for two weeks.
Location is good. Everything is nearby. Rated a "10. "
The territory is large, but unkempt. The grass is not cut, the trees are not cut, the paths are falling apart. Rated "6".
The room is good, three-room. Rated "7".
Meals - the usual sanatorium. They didn't go hungry. Rated "7".
Procedures are muddy water. It can be considered that they are almost non-existent. The doctor prescribes 3-4 procedures, some of which are every other day. As a result, you leave the medical building at 11:00 and do not know what to do.
On Saturday, only a few procedures work, on Sunday they do not work at all.
The pool was open for three days in two weeks.
The gym is permanently closed.
Hydrogen sulfide baths in the second week of stay worked one day.
Most likely, the medical staff sits at "half-time". Accordingly, you will receive half of the possible recovery.
Why is the number of procedures less than the number of days of stay. As a result, on the last day you just walk.
We rated the procedures at "4".
It would be correct to put a terminal in each office. Went through the process and paid. Did not pass - did not pay.
The overall rating is "4". It doesn't matter, but it gets worse.
Вид на бассейн
аватар bikusova.svetlana
 •  traveled 7 years ago
Rating 1.0
Terrible sanatorium in which I was robbed! !!! But the most unpleasant thing is that the administration, after establishing the fact of the theft of the maid, simply slapped it on the policeman, knowing in advance that this was just a formality Nobody compensated me! I have never met a more disgusting customer service. … More ▾ Terrible sanatorium in which I was robbed! !!!
But the most unpleasant thing is that the administration, after establishing the fact of the theft of the maid, simply slapped it on the policeman, knowing in advance that this was just a formality
Nobody compensated me! I have never met a more disgusting customer service.
By the way, the food is primitive, as is the attitude in general, too.
The main thing is to lure and tear off money
The pictures on the site do not match, especially the pool (it's generally terrible)
Complete lie and scam
Good reviews seem to be written by themselves.
аватар lkost18052012
 •  traveled 7 years ago
Rating 6.0
The sanatorium was chosen via the Internet. Ordered numbers by phone. Settled the night before arrival without any problems. The staff is polite, rooms in 1 building are cozy, warm. However, WI FI in number 203 is very bad to catch. The food is good, the portions are normal, enough for an adult. But treatment should be requested. … More ▾ The sanatorium was chosen via the Internet. Ordered numbers by phone. Settled the night before arrival without any problems. The staff is polite, rooms in 1 building are cozy, warm. However, WI FI in number 203 is very bad to catch. The food is good, the portions are normal, enough for an adult. But treatment should be requested. The staff in the medical building is also polite. In the 305 office there is a wonderful masseur. And in 206 hamka and massage made the first day useless. The ultrasound in room 210 is a very good doctor (unfortunately I do not remember the names).
аватар iryna-mar
 •  traveled 7 years ago
Rating 7.0
The room was booked by phone (2 buildings, two-room apartment) and we were worried that there would be no problems. But they greeted us well and settled us quickly. I read a lot of reviews and feelings were different. What you saw in the Crystal Palace: rooms and corridors are very clean (leather 3 days change the bed and towels), beautiful, beautiful, cozy (although not renovated). … More ▾ The room was booked by phone (2 buildings, two-room apartment) and we were worried that there would be no problems. But they greeted us well and settled us quickly. I read a lot of reviews and feelings were different. What you saw in the Crystal Palace: rooms and corridors are very clean (leather 3 days change the bed and towels), beautiful, beautiful, cozy (although not renovated). The dining room is beautiful, the food is delicious and in stock. The area is clean and beautiful, although there was no time to enjoy it: in the morning - water, breakfast, treatments, lunch - water, lunch, pool, gym, tours. The days were full, interesting. One pity that there were only 7 days. Remained with her husband very happy. Many thanks to all the staff in the dining room, and in the medical building, and the staff of the 2nd building.
Disadvantages: queues in the medical building for procedures, poor Wi-Fi in the rooms, cold pool
аватар rudyanova
 •  traveled 7 years ago
Rating 7.0
We rested with a friend in a normal double room of the 1st building, 4th floor, after 5 days we were moved to a superior room on the 3rd floor. Settlement - no problem. I thank the staff for the normal conditions and good (mostly) attitude: the marketing department, the doctor - head. department, Tanya (Charcot shower room 1, Oksana (massage 313), nurses of the 1st building, nurses of the underwater shower-massage (room 2. … More ▾ We rested with a friend in a normal double room of the 1st building, 4th floor, after 5 days we were moved to a superior room on the 3rd floor.
Settlement - no problem.
I thank the staff for the normal conditions and good (mostly) attitude: the marketing department, the doctor - head. department, Tanya (Charcot shower room 1, Oksana (massage 313), nurses of the 1st building, nurses of the underwater shower-massage (room 2.3), Ira (ozocerite), canteen workers, administrator of the medical building and other workers of the sanatorium, in good faith fulfilling their duties (you can't list them all. ) Lida Travka overshadowed the impression - a boorish, lazy individual (as in the saying - the family has its black sheep).
I recommend staying at this resort.
Hope to come again.
As a wish: improvement, renewal of medical equipment, expansion of diagnostic and treatment capabilities
Thanks. Tatyana.
аватар optymist
 •  traveled 12 years ago
Rating 7.0
I will share my impressions of the rest in the bathroom. Crystal Palace, went to Truskavets for the first time, rest period 25.03. -04.04. 13р. , bought a ticket for ten days because they did not know or like, rested with a child 7 years, lived in the first building, the building is clean, cleaned daily, every three days bed linen and towels are changed, staff friendly, close to the pump room, medical building and dining room, very good location. … More ▾ I will share my impressions of the rest in the bathroom. Crystal Palace, went to Truskavets for the first time, rest period 25.03. -04.04. 13р. , bought a ticket for ten days because they did not know or like, rested with a child 7 years, lived in the first building, the building is clean, cleaned daily, every three days bed linen and towels are changed, staff friendly, close to the pump room, medical building and dining room, very good location. The treatment is also good, the medical staff knows their job and what surprised them is the culture of communication at the appropriate level (this is now a rarity in our country), diet food, for people who care about their health and do not go to eat did not always take everything served to the table. Well, the city itself simply promotes and encourages a wonderful atmosphere. In general, only pleasant impressions.
аватар orend2005
Yes, a scoop, but there is a positive - the medical staff, the service in the dining room, procedures, nurses and doctors are at a high level. But the rudeness of the cleaners, who not only do not greet but also make noise at lunchtime, is infuriating as they shout to each other and trend all the time on the mobile phone. … More ▾ Yes, a scoop, but there is a positive - the medical staff, the service in the dining room, procedures, nurses and doctors are at a high level.
But the rudeness of the cleaners, who not only do not greet but also make noise at lunchtime, is infuriating as they shout to each other and trend all the time on the mobile phone....it's a pity that they blacken the work of those who are able to devote 100% to the guests!
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‹ Hotel Krishtalevii palats 1*

Санаторий расположен в живописной курортной зоне Трускавца. Имеет президентский корпус высшего класса и два обычных корпуса, в которых возможно размещение.

В санатории организовано лечение и профилактика заболеваний почек, желудочно- кишечного тракта, печени и желчных путей, нарушение обмена веществ. ЛФК, грязевые ванны, физиотерапевтическое отделение, инголяторные, лечебные ванны, стоматологическое отделение.

In a hotel

Бассейн, теннисные корты, волейбольная и баскетбольная площадки, солярий, кинозал, библиотека, бар, экскурсионное обслуживание.

The address вул.Суховоля, 35 м.Трускавець, Львівська обл., Україна, 82200
Phones: (03247) 51540 (03247) 52594
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