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Booked accommodation for 1 night, came to friends in Truskavets to celebrate HP and needed a place to spend the night, just to spend the night and take a shower, after booking and paying for the room the administrator called me and offered to order breakfast, holiday evening I explained that we hotels for dinner will not be, thanked and refused the services offered, I was told that all is well and we are looking forward to.
When we arrived at the settlement, we were told at the reception first to go to the director to write us a ticket)), the director began to convince us that all the above services are mandatory, and the prices he announced to us differed significantly .
those who were offered to us by the administrator, in the office of this "director" we started a scandal and I explained to him that this is not the first year I work in tourism and we will not do that, because if payment for some services is mandatory, they warn about it in advance, he said that ok, then without any surcharges, but before the New Year our mood was already spoiled.
The main thing - the room ...here I have no words, the room the size of the bathroom, although it was written that the double standard, 30 square meters. m with a balcony, we began to persuade that we booked another room, etc.
I did not have a printed confirmation of the number, and to go online, unfortunately, was not possible, lifecell mobile network is not available throughout the hotel, and wi-fi is only at the reception, we were not ready for that either. With attention to ourselves, we left here, the money to us, of course, no one returned and did not apologize.
In our room there was 1 single bed, 1 towel and how were we supposed to accommodate both in such conditions? There was no toilet paper in the bathroom, clean, yes, yes, no one removed the bucket of used paper, the shower is a separate topic.
Save your nerves and dignity and do not spoil your vacation in the sanatorium Lily of the Valley.
When we arrived at the settlement, we were told at the reception first to go to the director to write us a ticket)), the director began to convince us that all the above services are mandatory, and the prices he announced to us differed significantly .
those who were offered to us by the administrator, in the office of this "director" we started a scandal and I explained to him that this is not the first year I work in tourism and we will not do that, because if payment for some services is mandatory, they warn about it in advance, he said that ok, then without any surcharges, but before the New Year our mood was already spoiled.
The main thing - the room ...here I have no words, the room the size of the bathroom, although it was written that the double standard, 30 square meters. m with a balcony, we began to persuade that we booked another room, etc.
I did not have a printed confirmation of the number, and to go online, unfortunately, was not possible, lifecell mobile network is not available throughout the hotel, and wi-fi is only at the reception, we were not ready for that either. With attention to ourselves, we left here, the money to us, of course, no one returned and did not apologize.
In our room there was 1 single bed, 1 towel and how were we supposed to accommodate both in such conditions? There was no toilet paper in the bathroom, clean, yes, yes, no one removed the bucket of used paper, the shower is a separate topic.
Save your nerves and dignity and do not spoil your vacation in the sanatorium Lily of the Valley.
Translated automatically from Ukrainian. View original
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