Upon arrival, it turned out that the promise was made by people who do not influence anything at all and can only smile sweetly.
So they tried to extort UAH 2.500 for my wife's treatment. What is the treatment if I come for psychological rehabilitation? Then they tried to prove that I had to buy at least three more days of living out of my own pocket. When I promised to get out at all, the situation somehow shook and we were given the keys to the room.
Thus, the settlement lasted more than four hours.
Psychological rehabilitation turned out to be even better: a psychologist from the Geneva sanatorium came for the weekend. And I talked to everyone for almost an hour. This is it. That is in general!
Although, according to the reports that the sanatorium handed over to the Social Security Administration, the psychologist took my hand immediately upon arrival and did not let me go until I left. The reports include 40 hours of work with a psychologist.
The business of the sanatorium is not rest or treatment.
The sanatorium's business is to launder public funds, and it is desirable that the victim leave much earlier. In order to, so to speak, save.
And the victims really leave earlier: bungalows (as in seaside resorts) are absolutely not adapted to the cold season. Sleeping in a sweater? And how else? Internet and mobile communication? No, I haven't heard. There is Wi-Fi near the reception. Life at the advanced level. We do not get used to it, wives are much worse.
I ran away as soon as the kidney stones began to move: there is nothing better than enduring such pain in a cold room.
Maybe it was cool in the summer, forest, mushrooms and so on. This is a disastrous place for autumn. I do not advise. What will happen in the winter, I do not even want to guess.
I appeal to all state employees - you have the opportunity to choose a normal, modern institution. Do not go to Konovalia, where in three days you will dream of escaping. It's not worth it.
1. The rooms are cold, for ten days the room was cleaned 2 times, and you can’t call it cleaning.
2. There is not enough staff, you will not find anyone at night, there is no one to help you. Cellular communication and Wi-Fi are available in several places on the territory.
3. The pump room works every other time, unsanitary conditions.
4. The food is disgusting, there is no choice, a change (where the waitress Oksana is), thanks to them, out of nothing they tried to improve our food.
5. There are no shops on the territory. You can't find drinking water, you have to go to Truskavets for it.
6. Delivery to the city is poorly organized. The fare on a broken bus is 25 UAH. in one direction (and this is for 3 km of travel).
7. There are no medical procedures, physical procedures work partially.
Decide for yourself whether it is worth going here. I do not recommend to anyone.
When we arrived at the settlement, we were told at the reception first to go to the director to write us a ticket)), the director began to convince us that all the above services are mandatory, and the prices he announced to us differed significantly .
those who were offered to us by the administrator, in the office of this "director" we started a scandal and I explained to him that this is not the first year I work in tourism and we will not do that, because if payment for some services is mandatory, they warn about it in advance, he said that ok, then without any surcharges, but before the New Year our mood was already spoiled.
The main thing - the room ...here I have no words, the room the size of the bathroom, although it was written that the double standard, 30 square meters. m with a balcony, we began to persuade that we booked another room, etc.
I did not have a printed confirmation of the number, and to go online, unfortunately, was not possible, lifecell mobile network is not available throughout the hotel, and wi-fi is only at the reception, we were not ready for that either. With attention to ourselves, we left here, the money to us, of course, no one returned and did not apologize.
In our room there was 1 single bed, 1 towel and how were we supposed to accommodate both in such conditions? There was no toilet paper in the bathroom, clean, yes, yes, no one removed the bucket of used paper, the shower is a separate topic.
Save your nerves and dignity and do not spoil your vacation in the sanatorium Lily of the Valley.
Comfortable rooms to stay. There are recreation areas. Normal food Large selection of FREE treatment procedures included in the price of the tour. Very polite and professional staff. I would especially like to thank such people: Lyubov Nikolaevna - the attending physician, Mikhail - the massage therapist, Olga - the procedural nurse, Mariyka and Svetlana - the nurses on duty. I will definitely come back to this resort.
3-course food, porridge, steamed meat, vegetables, fruits, fish, oil, rolls, tea, stop ...I liked it. Devices are not the highest class). There are no shops on the territory, so you need to take everything with you (half an hour walk through the woods to the city). Pump room on the territory, but the water is not very full (they say that's enough). There is a gym. The salt room is not as effective as for me. During my time, many staff members were either on leave, on sick leave, or laid off. They have problems with this. Standards of working with the client at a low average level, but again, who is looking for what and for how much
needs. Of course, we always have a choice - to pay twice as much and go to a high-class sanatorium. I organized my stay so that I am satisfied. Have a good rest and treatment!
This terrible place exists only due to the good medical staff, which is still miraculously kept there. The director needs to keep his hands on his ears that ruined such a beautiful place, this is a man who is not interested in anything in the sanatorium except yelling at the cats that shoot them because those foods are eaten in the kitchen. And I wonder how those cats still keep from such disgusting food! It is as if the chefs are competing how to cook so that today was even scarier than yesterday. (Two changes - and one still somehow does something human).
With absolute unpretentiousness and, as they say, omnipresence, there is such a dish that people who really have no other choice can do, because you can't go to the city, and not everyone can afford to walk 3 kilometers on foot. Very rarely to the tarpaulin as boots porridge add the smallest piece of something from the offal - liver or kidneys, meat or fish and do not dream of. For the first course give porridge only diluted with water - it is served as soup. The special needs of diabetics are not taken into account.
The rooms are very cold, because the good heating is turned on only when the authorities in the sanatorium, in the evening and on weekends it is turned off altogether. Warm water is not always, and even cold water was turned off several times for half a day. The burnt-out light bulb to be replaced - this procedure took more than a day, and it is necessary to go to look for the electrician who is drunk drunk who interferes with it to work.
Dear people, do not be tempted to take a free ticket from social insurance or whatever, hoping that you will somehow endure. And to go there at their own expense, God forbid!
Accommodation. Cash payment is the most expensive accommodation option here, firstly, there are no discounts, and secondly, check-out must be on the last paid day before 12 am (you can spend the night for an additional fee), but in fact you will be kicked out of the room in the afternoon , for lunch and dinner in the dining room you are not served a table. I did not find the answer to the question of what this day was paid for.
Pros:
The sanatorium is located outside the city, clean air, very quiet, wonderful nature, well-organized territory (many benches, swings, tables, apple and cherry plum trees grow, there are small lakes with fish, a small restaurant with Kiev prices, where, for an additional fee, they can fry the caught fish , which you also catch for an additional fee), a pump room. Also on the territory you can find peaceful dogs, cats, sheep, rams and even a horse in the field. There is wi-fi.
Minuses:
Unsanitary conditions in the rooms, the bathroom consists of a washbasin, a toilet bowl and a recess in the wall with a shower, from where water flows into a hole in the floor. The rug in this shower does not know what washing is, the small step that separates this recess from the rest of the bathroom is not airtight, so I learned to live with a puddle in the middle of the bathroom. The rooms are cleaned every two or three days. The word "clean up" should mean "smear the dust around the room with a damp cloth. " For two weeks of staying here, the bed has never been changed, towels are also not changed until you ask. Dust is not wiped off. If upon arrival your switch, socket, TV or refrigerator does not work, do not be surprised, this is normal. Since the "sanatorium" is located in the mountains and in the forest, the humidity in the rooms is increased, so people living in some buildings complain that their clothes start to smell unpleasant.
And one more thing: photos of standard rooms do not correspond to reality, water is brought to the pump room every two days, the remaining water is not drained, and therefore the reservoir is not cleaned; wi-fi catches only on the street, a 2mb document downloads for 15 minutes; there is practically no telephone connection; there is a bike rental point, but they are not all on the go; from the railway station to this place a little more than 3 km, but a taxi will cost at least 60 UAH.
Treatment.
Pros: it is
Cons: a very weak medical base, the available procedures can be listed on the fingers of one hand (assuming, for example, that aromatherapy, a salt room and inhalation are one and the same). Sheets and pillowcases are not changed during the procedures after each patient; theoretically, you can pick up a fungus, ticks or other infection.
Nutrition.
Pros: Diet. With or without meat, sweet or savory.
Cons: The first can be oatmeal, the second wheat with a slice of cucumber, eggplant or a strip of pepper. For lunch, there can be broth with two tablespoons of cereals, for the second - the cheapest boiled pasta with a piece of chicken, which was pulled out of the same broth. They feed so that no one dies of hunger and is very tasteless.
Personnel: Nurses, fully service their department. They are responsible both for receiving patients for procedures and for cleaning the entire room, i. е. I'm not sure if they wash their hands after mopping before checking the temperature in the massage tub. The attitude of the staff is good, I think that this place thanks to them also keeps afloat. The Khamovit administration, the director is a frank impudent and miser, in relation to vacationers and staff does not consider it necessary to select expressions, and most importantly, he frankly does not give a damn about the level of service.