Vilena 2*– Reviews

2
Rating 1.010
based on
2 reviews
1.0 Rooms
1.0 Service
0.5 Cleanliness
1.0 Food
0.5 Amenities
Two buildings overlooking the Svyatogorsk Lavra are located in the center of Svyatogorsk.More →
аватар _48416
 •  traveled 3 years ago
Rating 1.0
Attentive hostess? Seriously? Yes, she is completely inadequate! Booked a room for two days, made an advance payment. On the day of arrival, a child fell ill on the way, they ate, and they tell us that our room has already been rented !! ! For a second, Friday 22:00, the child is vomiting! Naturally, they could not get another number. … More ▾ Attentive hostess? Seriously? Yes, she is completely inadequate! Booked a room for two days, made an advance payment. On the day of arrival, a child fell ill on the way, they ate, and they tell us that our room has already been rented !! ! For a second, Friday 22:00, the child is vomiting! Naturally, they could not get another number. Let's go home. Definitely I DO NOT RECOMMEND and I doubt the adequacy sooooo!! !
аватар vasy-vasy_1997
 •  traveled 7 years ago
Rating 1.0
We believed more or less normal reviews and decided to rest in this hotel. ? It turned out that we had made a mistake. The reviews were clearly written by the owners of this establishment, since I can’t explain them otherwise! Complete non-compliance. ? Living conditions are not that low, they are just terrible! The bathroom is dirty, everything is moldy, the mattresses are incomprehensible stains, and even with mold, in a word, NIGHTMARE! The room does not disappear the smell of mustiness, dampness, linen is old, shabby. … More ▾ We believed more or less normal reviews and decided to rest in this hotel. ? It turned out that we had made a mistake. The reviews were clearly written by the owners of this establishment, since I can’t explain them otherwise! Complete non-compliance. ? Living conditions are not that low, they are just terrible! The bathroom is dirty, everything is moldy, the mattresses are incomprehensible stains, and even with mold, in a word, NIGHTMARE!
The room does not disappear the smell of mustiness, dampness, linen is old, shabby. Our air conditioner broke down twice. I had to wait a day for the master. At the same time, walk, walk, walk to the hostess of the establishment. Ask and ask....? The hostess does not consider you people, if you turn to him, her speech turns into constant rudeness! It's terrible that we pay money for such treatment! We booked a room by prior reservation, arrived in the evening and could no longer find something else. If you hear reproaches or some kind of insults from the hostess, don't worry, it's absolutely normal for her! Just a ruined vacation for the whole family!
I do not advise anyone! ? Just choose carefully. We made a mistake choosing this hotel.


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‹ Hotel Vilena 2*

Два корпуса с видом на Святогорскую Лавру находятся в центре Святогорска.

Location 200 м до озера Банное, 500 м до реки Северский Донец, 2 км до лыжной трассы, оборудованной подъемником, 600 м до автовокзала.
In a hotel

Спутниковое ТВ, интернет, стоянка для автомашин.

  • restaurant
  • parking
For kids Летом детский бассейн.
  • children's swimming pool
Entertainment and sports Баня.
  • sauna/bath/hammam
Description of rooms

8 двухместных номеров.

In the rooms

Санузел, телевизор, холодильник, европейская новая мебель.

The address г. Святогорск, ул. Пионерская, 19
Phones: +38 (050) 1905692
FAQ
Какие развлечения есть в отеле?
Отель предоставляет услуги сауны / бани / хаммам. .
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной.