Хамское отношение работника бассейна The boorish attitude of the pool worker

We rested in this hotel several times, there were different situations, but basically everything is positive, comfortable, no particular complaints. In the spring, we decided to go to drink some water, but only from the dzherel, and not the pump room, so we settled in another hotel, but we decided to go to the pool in Tustan, since there are fewer people and the depth is suitable for the child. But for the first time we encountered unheard-of rudeness on the part of the woman who looked after the pool.
The child either changed for a long time, then the toilets, etc. went out, the time was approximately spotted, there were 2-3 people in the pool, they bought, they decided to visit the jacuzzi, the husband warned Madam that 5 minutes and we would go out, since the time had almost expired. Less than a minute later, madam runs in and yells in a voice that is not her own, that she will now call the guards and sends us almost with a good obscenity in front of the child, visitors.
I have never encountered such rudeness. To my questions, what right does she have to talk to us like that, she only led her overhead fans and muttered something that she was called from the reception. At the reception, the girls were not at all aware of the events, but they apologized very sluggishly. The pool itself also did not please everywhere at the bottom of a lot of fallen tiles, you can even hurt your leg. Therefore, we would recommend this hotel more and, of course, our family will not rest here.