Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms:
10.0
Service:
10.0
Cleanliness:
10.0
Food:
10.0
Amenities:
10.0
When choosing a place to celebrate the New Year, the task was to find a cozy and warm place with wooden houses, a beautiful view and a SPA area to relax in the bass. Osonnya fit perfectly in all respects and quite with an adequate price, as for hotels of this level. As for me, hotels in Ukraine have driven up prices this year. Perhaps this has something to do with Covid, which has narrowed down the list of options for the New Year's holiday quite a bit.
The first thing you pay attention to is that the expectation and reality of the appearance of the hotel complex is absolutely true. The feeling that you get into the picture - a beautiful view, wooden houses, a river, mountains, lakes... And in the evening - a stunning backlight that charges with a New Year's atmosphere and immerses you in a fairy tale.
We lived in a wooden house on the ground floor. Officially, it is called a junior suite. The room, in one word - wonderful. Completely made of wood interior, warm floor, clean and comfortable. I emphasize - the room was very warm. As the comments found people were complaining about the cold in the rooms. So warm that we slept with the windows open. Later they found a thermostat that allowed to regulate the temperature. On the third day, the garbage was removed from the room, the bathroom was washed, the bed and towels were changed. What bothered me was the soundproofing. More precisely, its absence. The clatter of the family could be heard clearly from above. Curses from the couple on the left could be heard intermittently. But this was mostly in the evening and, given that we mostly disappeared in the SPA, then in the restaurant, somehow it didn’t even really spoil the impression. In general, we really liked the room.
Breakfast was included in the price of the hotel. Type - buffet. The breakfasts are delicious and varied. In general, the kitchen was very pleasantly surprised by its quality. In addition to classical Ukrainian cuisine, there was also European cuisine. Variety of dishes, beautiful presentation, efficient staff. In other words, the hotel restaurant was a very pleasant surprise. And the prices are pretty decent. And the restik with a fireplace, herringbone, panoramic windows is very atmospheric in itself. Room service was also present. He is paid. For those who want to satisfy hunger and thirst without leaving the room. Used a couple of times. There's something about it.
Separately, I want to mention the service. I also read in the comments that people complained. Service is one of the main advantages of the hotel. Responsive and friendly staff. And everywhere. Starting from the reception and ending with medical staff. I felt European level. I honestly did not expect what a pleasant level of service.
SPA. There are not 100.500 pools and saunas. The pool is one. Big enough. There is a paddling pool for kids. Two saunas - dry and wet. There are opportunities to rent and buy slippers. They provide towels. Spa at a decent level. Everything is new, clean. Electronic lockers with bracelets. Also included in the price of the hotel. We didn't miss a day without a spa.
The last thing I'll pay attention to is Wi-Fi. In our age of device dependence, this moment is very important for many. In general, the wi-fi is good in the hotel (great at the reception, of course). But, from our room in the house, he was rather weak and unstable. Maybe the fact is that we tried to watch the movie online from the laptop. I called the reception, they said that it seemed like the antenna was turned to us. But the signal remains the same. And when they said that no one else complained about Wi-Fi except us, we had to spread our arms, close the laptop and go to the pool.
Well, like all the most important listed. There were not the most important moments left for me - parking, a Russian wood-fired sauna, a vat, some water - all these things are indicated in the description and everything is there and working. For large companies, there is something to do here. Families with children also have something to do.
We had a great rest. The place is comfortable and pleasant. Are we planning to return? - Undoubtedly.
The first thing you pay attention to is that the expectation and reality of the appearance of the hotel complex is absolutely true. The feeling that you get into the picture - a beautiful view, wooden houses, a river, mountains, lakes... And in the evening - a stunning backlight that charges with a New Year's atmosphere and immerses you in a fairy tale.
We lived in a wooden house on the ground floor. Officially, it is called a junior suite. The room, in one word - wonderful. Completely made of wood interior, warm floor, clean and comfortable. I emphasize - the room was very warm. As the comments found people were complaining about the cold in the rooms. So warm that we slept with the windows open. Later they found a thermostat that allowed to regulate the temperature. On the third day, the garbage was removed from the room, the bathroom was washed, the bed and towels were changed. What bothered me was the soundproofing. More precisely, its absence. The clatter of the family could be heard clearly from above. Curses from the couple on the left could be heard intermittently. But this was mostly in the evening and, given that we mostly disappeared in the SPA, then in the restaurant, somehow it didn’t even really spoil the impression. In general, we really liked the room.
Breakfast was included in the price of the hotel. Type - buffet. The breakfasts are delicious and varied. In general, the kitchen was very pleasantly surprised by its quality. In addition to classical Ukrainian cuisine, there was also European cuisine. Variety of dishes, beautiful presentation, efficient staff. In other words, the hotel restaurant was a very pleasant surprise. And the prices are pretty decent. And the restik with a fireplace, herringbone, panoramic windows is very atmospheric in itself. Room service was also present. He is paid. For those who want to satisfy hunger and thirst without leaving the room. Used a couple of times. There's something about it.
Separately, I want to mention the service. I also read in the comments that people complained. Service is one of the main advantages of the hotel. Responsive and friendly staff. And everywhere. Starting from the reception and ending with medical staff. I felt European level. I honestly did not expect what a pleasant level of service.
SPA. There are not 100.500 pools and saunas. The pool is one. Big enough. There is a paddling pool for kids. Two saunas - dry and wet. There are opportunities to rent and buy slippers. They provide towels. Spa at a decent level. Everything is new, clean. Electronic lockers with bracelets. Also included in the price of the hotel. We didn't miss a day without a spa.
The last thing I'll pay attention to is Wi-Fi. In our age of device dependence, this moment is very important for many. In general, the wi-fi is good in the hotel (great at the reception, of course). But, from our room in the house, he was rather weak and unstable. Maybe the fact is that we tried to watch the movie online from the laptop. I called the reception, they said that it seemed like the antenna was turned to us. But the signal remains the same. And when they said that no one else complained about Wi-Fi except us, we had to spread our arms, close the laptop and go to the pool.
Well, like all the most important listed. There were not the most important moments left for me - parking, a Russian wood-fired sauna, a vat, some water - all these things are indicated in the description and everything is there and working. For large companies, there is something to do here. Families with children also have something to do.
We had a great rest. The place is comfortable and pleasant. Are we planning to return? - Undoubtedly.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- The price does not match the quality
- Very good hotel. More than expected
- Those same 2* stars that will give odds to most 4* hotels
- Rested 2 times and let's go again!
- Fine!!!!!!!!!!!!!!!
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