Spoiled vacation

Written: 11 july 2018
Travel time: 2 — 5 july 2018
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 2.0
Cleanliness: 1.0
Food: 5.0
Amenities: 2.0
We planned a seven-day vacation in the standard. Booked through booking. com. We had a mouse in our room. We were upgraded to a junior suite. After moving in, we were told we had to leave in three days or pay for a junior suite. The booking was three and a half days in advance. Nobody was going to return the money. Only the intervention of Booking helped to resolve the situation. If we were refunded immediately, we would move out the next day.
What to look for:
1) the water in the rooms is very smelly, but there is well water in the kitchen and on the territory;
2) they are fed only by agreement per day. If you come and want to have lunch - you will not be fed;
3) you will get dust in the rooms from previous residents;
4) consider well, for some reason they consider it bad in your direction. For example 640/2+35=340+35=390;
5) the presence of soap and shampoo is not provided.
Translated automatically from Russian. View original