Terrible treatment of guests

Written: 27 july 2018
Travel time: 12 — 19 july 2018
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 1.0
Cleanliness: 7.0
The attitude of the owners is terrible to say the least. We booked a room for a holiday with a one-year-old child in advance, of course, they specified whether check-in with a small child was allowed. Upon arrival, it turned out that children under 3 years old are not accommodated and we lie that we were not warned about this. But the owner did us a huge favor (and this is the only way he likes to communicate with people) and allowed us to settle down. And what was our surprise when we discovered that there were many vacationers with children under 3 years old at the base. All the while resting, the owner not only didn’t say hello, but pretended not to hear the greeting. Redneck on this base in everything. The parking lot is paid, but at the same time it is not covered, and with a heavy workload, if you were leaving somewhere, it may turn out that you will not get a place. At the time of the World Cup, the channels on which it was shown were coded. You could see it only in the dining room, apparently because they wanted to make a profit. The owner is constantly prowling around the base, looking at who is doing what. When problems with wiring started, I ran around the houses and looked for someone who turned on the multicooker, although as it turned out, the cable was interrupted during communications initially. Well, in conclusion, they didn’t even say goodbye to us, apparently the owners do not really value the reputation of the base. Given such a depressing atmosphere, I do not advise anyone to stay at this base.
Translated automatically from Russian. View original
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