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During our first stay at this hotel in September, the kids didn't get enough interaction with the dolphins and we booked the hotel again. I received the reservation, there is all the correspondence with the hotel. Booking for July 2016. Today, April 19, I received a message from the hotel that if I do not make 100% payment within 3 days, my reservation will be automatically cancelled. When booking such conditions were not set. I offered 30%, received a refusal and an ultimatum demand for 100% prepayment. I recommend booking only through booking, otherwise you will find yourself without a planned holiday, as the hotel does what it wants, I am ready to provide all the information and I will be happy with recommendations on how to stop this disgrace.
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