Great service.Pleasantly surprised by the friendliness of the staff

Written: 2 july 2018
Travel time: 16 — 17 june 2018
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 10.0
Cleanliness: 10.0
Food: 10.0
Amenities: 8.0
We arrived in Odessa for a conference with a colleague for a day. We booked the hotel in advance. The price / location seemed optimal, nothing special was expected. The first impression was very pleasant: not big, but very well-groomed territory, clean air, greenery, birds. Settled. The room is a bit like a kids camp but very clean which is extremely important to me! The breakfast was a very pleasant surprise. Delicious and varied. The hangover went just with a bang : )) I forgot my bag with all the money and documents in the restaurant! For an hour, no less. She ran in a cold sweat. Everything was returned to me with a sweet smile. After a fun night, the morning was difficult, you understand)) In continuation of the story, my colleague at the reception put down her mobile phone, which was also given in the best possible way. After check out, beach towels were rented for a nominal fee. In general, they left a very positive impression. Thank you very much to the staff for the decency and excellent service! We just forgot that at home, not abroad)))
Translated automatically from Russian. View original