Санаторий ужас, персонал полон хамства и непрофессионализма Sanatorium horror, the staff is full of rudeness and unprofessionalism

My story is not to scare, but to warn. This year I entered for the second time at my own expense after the Social Security voucher for the whole of June, not because of the sanatorium I liked, but for personal reasons. In short, it was easier for me to rent a house in a sanatorium than an apartment. Naturally, the procedures did not interest me. Although it once looked like new, checking the staff and attitude. Mostly rudeness and bitchiness. And even at the appointment with the doctor they were not going to let me out of the queue, although there is such a rule, and the nurse was very supportive of the general queue. About the queue at the elevator, terrible food (sorry, as often for dogs), rudeness of the staff, especially administrators, theft, drunkenness and fights with those living in the area, the staff's fumes during procedures, negligence and unprofessionalism said a lot without me.

I wanted to talk about this. I am a neck injury and bought a room 'standard superior with a double bed' ( http://kuyalnik. com. ua/nomera/standart-uluchshennyj-s-dvuspalnoj-krovatyu).

Naturally, there was no such room, and the stupid and rude administrator claimed that the room with two beds against the fact that I bought this was such a publicity stunt. After a series of arguments and a change of number, I calmed down and decided to save my nerves and adapt to what I have. The room was air-conditioned (Chinese Dakar) and at first it seemed to help me a lot from the temperature in the heat of 25 degrees and above. But after a week it became clear that the air conditioner was defective and even at a temperature of 25 degrees on it the room was supercooled. Since I didn’t feel it right away, I overcooled more than once and, according to the doctors’ diagnosis, I got pyelonephritis. Then, with a temperature in the morning, lying on a narrow bed that stood along the wall, I awkwardly pulled myself up or turned over on the narrow bed and scratched my side (thigh) into the bumpy surface of the wall, which began right at the level of the body. I think this is also a big violation of the design of the wall of the spinal room.
When my kidneys were treated, they noticed inflammation from scratches on my thigh (I think that's a bark beetle). The nurses just became afraid to prick me from the other side and that's it. Immediately no one even twitched to call the surgeon. In a day or two they promised to call a surgeon, but somehow he might come, or maybe not. However, no one was worried about my wreck, the surgeon did not come, I was unable to catch him, and it seemed that the doctors saw and understood that this was not a problem. Temperature 39 in the morning they attributed to the kidneys. To finish briefly, I ended up with cellulitis on my thigh (look it up on the internet). I suffered 4 days in a sanatorium, a day on the road, 2 more at home until I called an ambulance. I was cut and about 1 liter of pus flowed out. The treatment cost about 10 thousand hryvnia.

I think the doctors in the sanatorium knew about the problem and could solve it faster, but they didn’t want to.
After all, then it was necessary to put me in the hospital at the expense of the sanatorium, treat me, continue the tour and change the train ticket, this is not just unprofessionalism, but negligence. It will not work to condemn them, we live in the wrong country. I will not return to this pitch-black. And to everyone who wants, I advise you to be careful and respect yourself, and demand the right doctors without delay.

Vitaly