Сервис ужасный Service is terrible

When asked by friends whether I recommend a vacation in Kuyalnik, I answer "No. Until the service changes there. "
There are huge queues in the balneary. There is a live queue in the mud department No. 1, so everyone comes early and takes a queue, those who are at 14-00 can come at 10-00. There were 2 men with me. The queue is not regulated by the nurse. As a result, the queue for 2 hours. In the mud department No. 2, nurse Natalia Aleksandrovna will tell you that you must arrive 20 minutes before. before the procedure, and to the objection that at this time you have another procedure in the clinic, they will explain that this is not their problem. It is not clear whether the receptionists know about this when they schedule the time for the procedures.
In building No. 1, repairs are underway on the 2nd floor, there is a roar throughout the building, it will not be possible to relax after the procedures, even on Saturday. Garbage under the windows. It is better to live in building number 2. but they clean up very badly. On the 8th floor, Tonya did not wash the floor and plumbing for 5 days, she washed it after a reminder, but there were still clouds of dust under the beds.

Dining room - darkness, cockroaches in the bread and squash caviar saw themselves, very dirty. Can serve sour foods.
They wrote about the "Armenian gang" in the reviews. Who works in cash-related places? Who in the pool takes money from everyone? Who takes 30 UAH. canteen pass deposit? Who accepts money at the reception when a vacationer purchases a ticket entirely for his own money? By the way, payment is not made through a bank, there is no receipt or check. And the medical cards that are issued are not a financial reporting document.
Wi-Fi is only on the first floor, and very weak when there are a lot of people.