The administrator and manager Natalia is the worst thing that could happen to this place. A pleasant impression of this place was completely spoiled by this particular girl. Apparently, she believes that she works as a pioneer leader in a children's camp, therefore she has the right to build guests according to her wishes and beliefs.
… More ▾
The administrator and manager Natalia is the worst thing that could happen to this place. A pleasant impression of this place was completely spoiled by this particular girl. Apparently, she believes that she works as a pioneer leader in a children's camp, therefore she has the right to build guests according to her wishes and beliefs. Communication skills in stressful and conflict situations, rudeness, screaming and inability to admit one's mistake are completely absent.
In addition, failure to fulfill their direct obligations to control the quality of service: according to Natalia, if you paid for a 3-bed room and exactly 3 people checked in there, it’s normal that the hotel prepared only 2 sets of towels for you (but because you need to take it with you apparently ), and it’s you who should go and demand to give them to you, but she has nothing to do with it, she shouldn’t control it and be responsible for it (by the way, we didn’t wait for the 3rd set).
The change of linen for 7 days of stay did not occur, although it should have been on the 4th. And after talking with this UNDER manager about all the nuances, you will also be guilty and you will be threatened with eviction without a refund!!!
Separate points are non-compliance with quarantine rules, cash settlement rules, consumer rights law and tax evasion. They need to knock out a receipt for payment, and this receipt does not even contain a seal, to which Natalya said: this is how we work. I think the tax police will like this answer.
In general, our "vacation" is over, and the impressions are with us for a long time. Take care of your nerves.
In addition, failure to fulfill their direct obligations to control the quality of service: according to Natalia, if you paid for a 3-bed room and exactly 3 people checked in there, it’s normal that the hotel prepared only 2 sets of towels for you (but because you need to take it with you apparently ), and it’s you who should go and demand to give them to you, but she has nothing to do with it, she shouldn’t control it and be responsible for it (by the way, we didn’t wait for the 3rd set).
The change of linen for 7 days of stay did not occur, although it should have been on the 4th. And after talking with this UNDER manager about all the nuances, you will also be guilty and you will be threatened with eviction without a refund!!!
Separate points are non-compliance with quarantine rules, cash settlement rules, consumer rights law and tax evasion. They need to knock out a receipt for payment, and this receipt does not even contain a seal, to which Natalya said: this is how we work. I think the tax police will like this answer.
In general, our "vacation" is over, and the impressions are with us for a long time. Take care of your nerves.
Like
You like
• 6
Show other comments …
Terribly disliked. At the base, they practice selling places on the territory "for kebabs" to people who are not among the vacationers. As a result, thumping gopota staggers around the territory next to your children and wives. He sings boozy songs and yells with a wild voice. And on Saturdays - Disco! Drunken mares dance to Oleg Vinnik and the Crazy Empress.
… More ▾
Terribly disliked. At the base, they practice selling places on the territory "for kebabs" to people who are not among the vacationers. As a result, thumping gopota staggers around the territory next to your children and wives. He sings boozy songs and yells with a wild voice. And on Saturdays - Disco! Drunken mares dance to Oleg Vinnik and the Crazy Empress. The volume is such that you are guaranteed not to have the opportunity not to hear this holiday. Then, after eleven, you still have to go out and remind that it's time and honor to know. For which you will be spat upon by drunken chicks who want to continue the banquet and the staff who dances along with these chicks and in general is not much different from them. Sucks. Rest for the lumpen. Although the territory is beautiful, the sea is very close, but everything is crossed out by the above.
Like
You like
• 18
I work as a manager in a tour operator. In the summer I accompany groups of tourists to the place of rest. One of these places is the health-improving complex PJSC Odeskabel, further (OK). I managed to work for 4 days with a large group in OK, as well as collect a large number of reviews from our tourists who rested in OK, which prompted me to write my own review.
… More ▾
I work as a manager in a tour operator. In the summer I accompany groups of tourists to the place of rest. One of these places is the health-improving complex PJSC Odeskabel, further (OK).
I managed to work for 4 days with a large group in OK, as well as collect a large number of reviews from our tourists who rested in OK, which prompted me to write my own review. And so, the health complex is a great place where you can spend an unforgettable vacation with the whole family, a spacious, but at the same time very compact and cozy base.
1) Location - very conveniently located, it takes 20-25 minutes to drive from the railway station, depending on the choice of transport. It is also convenient to get to the city center, about 15 minutes). Among the shortcomings, it can be noted that OK is located in an industrial zone and is an integral part of the plant, while the complex itself can be compared with an oasis against its background. The most important advantage is the location on the seashore.
2) The territory is well-groomed, constantly kept clean, pleases with a large number of different plantings, cut grass, you can see how OK workers are working on it. On the territory, in addition to sleeping buildings, a dining room, a bar, there is a wonderful summer playground, fields for playing football, volleyball. Playground.
3) Rooms - I managed to visit the rooms of the standard, superior and deluxe categories. Each one can be described for a long time, but he was pleased with what he saw. I especially liked the superior one, with a sea view, I was impressed. The rooms are clean, neat, there was nothing to complain about. (Lux is cool, but I haven't made money on it yet: )
4) The food is excellent, I rate it very highly for the price-quality ratio, I can’t cook it myself better. Chefs are great. Considering Odessa prices in terms of food, eating in OK is delicious, and most importantly, profitable.
5) Security - the level of security is at a high level. The territory of the complex is guarded around the clock, the guards are provided with walkie-talkies, the situation is under constant control, there are surveillance cameras around the perimeter. I managed to talk with one of the guards, who said that there were cases of theft, but often due to the inattention of vacationers, and there were very few such cases.
Now I want to pay attention to the staff. Administrators Victoria and Natalia, Natalia and Victoria, you are not just great, I am sincerely proud of you. The amount of work that you do, in combination with the complexities that you face, personally amazes me. Always quickly and competently perform your duties, in emergency situations you act quickly and efficiently, clearly and calmly, which emphasizes your professionalism. You have a very difficult job, working with people. You often have to deal with inappropriate behavior of vacationers, despite this, you behave with dignity in such situations. Taking this opportunity, I want to wish you more good vacationers and less trouble. The same applies to all employees of the complex, who from morning to night "plow" for the benefit of vacationers.
I recommend the Odeskabel PJSC Health Complex to all vacationers, I’m sure the rest can be unforgettable, given the atmosphere you will find yourself in, however, I want to note that the majority depends on you, and OK will help you with this.
I managed to work for 4 days with a large group in OK, as well as collect a large number of reviews from our tourists who rested in OK, which prompted me to write my own review. And so, the health complex is a great place where you can spend an unforgettable vacation with the whole family, a spacious, but at the same time very compact and cozy base.
1) Location - very conveniently located, it takes 20-25 minutes to drive from the railway station, depending on the choice of transport. It is also convenient to get to the city center, about 15 minutes). Among the shortcomings, it can be noted that OK is located in an industrial zone and is an integral part of the plant, while the complex itself can be compared with an oasis against its background. The most important advantage is the location on the seashore.
2) The territory is well-groomed, constantly kept clean, pleases with a large number of different plantings, cut grass, you can see how OK workers are working on it. On the territory, in addition to sleeping buildings, a dining room, a bar, there is a wonderful summer playground, fields for playing football, volleyball. Playground.
3) Rooms - I managed to visit the rooms of the standard, superior and deluxe categories. Each one can be described for a long time, but he was pleased with what he saw. I especially liked the superior one, with a sea view, I was impressed. The rooms are clean, neat, there was nothing to complain about. (Lux is cool, but I haven't made money on it yet: )
4) The food is excellent, I rate it very highly for the price-quality ratio, I can’t cook it myself better. Chefs are great. Considering Odessa prices in terms of food, eating in OK is delicious, and most importantly, profitable.
5) Security - the level of security is at a high level. The territory of the complex is guarded around the clock, the guards are provided with walkie-talkies, the situation is under constant control, there are surveillance cameras around the perimeter. I managed to talk with one of the guards, who said that there were cases of theft, but often due to the inattention of vacationers, and there were very few such cases.
Now I want to pay attention to the staff. Administrators Victoria and Natalia, Natalia and Victoria, you are not just great, I am sincerely proud of you. The amount of work that you do, in combination with the complexities that you face, personally amazes me. Always quickly and competently perform your duties, in emergency situations you act quickly and efficiently, clearly and calmly, which emphasizes your professionalism. You have a very difficult job, working with people. You often have to deal with inappropriate behavior of vacationers, despite this, you behave with dignity in such situations. Taking this opportunity, I want to wish you more good vacationers and less trouble. The same applies to all employees of the complex, who from morning to night "plow" for the benefit of vacationers.
I recommend the Odeskabel PJSC Health Complex to all vacationers, I’m sure the rest can be unforgettable, given the atmosphere you will find yourself in, however, I want to note that the majority depends on you, and OK will help you with this.
Like
You like
• 28