And this time I think is the last.
Every year it gets worse and worse.
Very dissatisfied with the food.
I am glad that I came without my husband, because the portions are minimal.
I see people gathering bread to at least somehow get enough.
Three days ago, they stopped taking out cookies for dinner, when they asked why we were saving light in response.
Although, firstly, you can buy it, and secondly, the Central Alley in front of the sanatorium is lit up until 7 in the morning, and believe me, there is more than one flashlight there..
With the procedures, those included in the price, they are also stupid.
They put large gaps and explain it by the fact that, for example, Sunday is not counted and Monday is also assumed.
And the fact that the ticket is fully paid for Sunday, including the treatment, which is not available...is not taken into account at all.
So the well-known and respected sanatorium Morshina can now be compared in terms of quality with inexpensive economy class establishments.
It is a pity that the reputation, which has been earned for years, is being destroyed at the same time.
Apparently, people who follow this have changed and do not understand that such institutions should nurture relationships with their regular customers, and not push them away and disappoint them.
Very close to the source.
Ennobled area around, playground, mini zoo, pond with ducks and carps.
Inside: gym, children's room, cafe, library, elevator.
Dr. Ivanna Stepanovna is competent and attentive.
disadvantages: a room declared as a suite (332) does not pull on a suite at all. Old repair, damp smell, mold in the shower and in the corners of the rooms. Terrible TV quality. Hot water interruptions.
Housekeeping and cleanliness: they brought a children's mattress with mold, stained bed linen. True, they replaced it on request. Dust in the room in layers everywhere you can look.
Attitude towards vacationers: guests with small children are not very welcome in the library, cafe. Children older than seven years old are not allowed in the playground, they are not allowed in the library, and they are already bored in the children's room.
Food: Quite varied and tasty. The dining room looks clean, but eating exclusively in the dining room of the sanatorium, my husband and I got food poisoning.
The Lux treatment program is quite meager, you have to pay extra for many procedures. The staff is rude.
The old pre-war building with a marble interior has been well preserved. Despite the difficult situation in Ukraine, the owners are investing heavily in a sound renovation of the rooms. During my stay, a renovated multi-purpose lounge was opened with an excellent library, recreation areas. Professional equipment was installed in the fitness studio. I am sure that the hotel will be nominated for a higher category.
An important task is to retain qualified personnel. Competitors poach specialists. And it is impossible to lure a classy chef to an unattractive town. So the kitchen moved downstairs, despite the 6-time sandwiches with salmon caviar and 3-time serving with quail eggs in 18 days. There were no local, national dishes at all. Well, at least Banosh. True a'la cheese from cow's milk was served.
In general, I was satisfied. I'll come again. I recommend!
If you have questions, then in a personal.