Marble is not the same anymore

Written: 26 october 2022
Travel time: 25 september — 25 october 2022
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 4.0
Cleanliness: 6.0
Food: 3.0
Amenities: 7.0
Rested in this sanatorium 4 times.
And this time I think is the last.
Every year it gets worse and worse.
Very dissatisfied with the food.
I am glad that I came without my husband, because the portions are minimal.
I see people gathering bread to at least somehow get enough.
Three days ago, they stopped taking out cookies for dinner, when they asked why we were saving light in response.
Although, firstly, you can buy it, and secondly, the Central Alley in front of the sanatorium is lit up until 7 in the morning, and believe me, there is more than one flashlight there..
With the procedures, those included in the price, they are also stupid.
They put large gaps and explain it by the fact that, for example, Sunday is not counted and Monday is also assumed.
And the fact that the ticket is fully paid for Sunday, including the treatment, which is not available...is not taken into account at all.

So the well-known and respected sanatorium Morshina can now be compared in terms of quality with inexpensive economy class establishments.
It is a pity that the reputation, which has been earned for years, is being destroyed at the same time.
Apparently, people who follow this have changed and do not understand that such institutions should nurture relationships with their regular customers, and not push them away and disappoint them.
Translated automatically from Ukrainian. View original