Thank you for ruining the new year

Written: 4 january 2016
Travel time: 31 december 2015 — 1 january 2016
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 2.0
We were in Lviv for the New Year and stayed at this hostel. Let me tell you right now, we don't recommend it.
The price due to the holidays for a double room was very high, as for a hostel, 1600 UAH. per day. For comparison, the cost of a room in Ibis was 2100 UAH. For such money, we expected at least acceptable living conditions, but there were none.
Before arrival, I tried to negotiate with the administrator for an early check-in (our train arrived early in the morning), naturally, we were ready to pay the required amount for this service. Repeatedly calling these geniuses of service, and failed to persuade them for extra money to let us earlier in the room, which was free. But that was only the beginning ?

Photos on booking do not correspond to reality. The walls are peeled, the linen is washed, the towels are generally more like a rag. The bath is cold, that it was impossible to force myself to take a shower. The room is even more or less clean, but in the shared kitchen there is dirt, cobwebs hanging from the ceiling, unwashed dishes, and other delights of unsanitary conditions.
We did not want to stay in such a place, and we were forced to rent a room in another hotel and, as a result, leave earlier for home. This is how the long-awaited trip to my beloved city was completely ruined.
To top it all, the administration refused to return the money for the days that we actually did not live in the hostel.
Translated automatically from Russian. View original

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