the price does not match the quality

Written: 26 may 2010
Travel time: 22 — 24 may 2010
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 7.0
Cleanliness: 9.0
Food: 9.0
Amenities: 8.0
The hotel is super by all criteria: a chic green area, wooden buildings, expensive furniture, etc. But there are a number of "But" and "however". So, we rested with a small child, but the room was not very comfortable due to the lack of a night light or at least a sconce over the bed. The balcony is large and spacious, but it is empty - there are not enough chairs and a table at least. Another point: the rooms have smart TVs, but the selection of TV channels is very weak. So, many vacationers were deprived of the opportunity to watch super sports events: the final of the Champions League in football and the final of the World Hockey Championship due to the absence of even UT-1. , due to the fact that it was not cleaned in the house. This despite the fact that we had one-year-old children with us, who all this time had to somehow entertain and feed on the go.
I was also surprised that at a fairly decent price, you still have to pay for a number of entertainments, for example, like playing nast. tennis or even more amazing, present. football. And this despite the fact that there is no animation, as such, in general. The truth is big + that there is a children's animator. Another trick is the delivery of the order to the room or to another place. So, they asked for the kids to cook cards. mashed potatoes and asked when to pick up. We were politely answered that they would bring it themselves (because for children) in 10-15 minutes, but in the end they brought it in 30-40 minutes and charged 30 UAH for this service (it was necessary to walk 15 meters). But the service in the restaurant is this is something in general: orders are confused, they appoint one time, they bring it much later. Or they don’t bring it at all - they ordered syrniki for the child, he waited forty minutes, no one said anything, but it turned out that the cottage cheese was over.....
Translated automatically from Russian. View original