Цены подняли,а до ума не довели(( Prices have been raised, but not brought to mind ((

We were in Aktey last year, we liked the busyness of the beach, we decided to go this year, we bribed the promotion for rooms in 2017, we booked, based on the experience of last year, they asked for the 1st floor and made an emphasis on this! Not only did SMS confirmation come 2 times with the wrong number onreservations called and asked to fix the operator did not understand what they want from her! ? Upon arrival, it turns out we have 2nd Floor!!!??? and there is no air conditioning in the room !!! ! At the reception they say it’s not us, it’s all Odessa, as an apology, dinner in a restaurant, you might think that dinner will somehow brighten up a 7-day stay in a stuffy room?!! ) We are starting to deal with Odessa about the number of storeys in response, sorry it happened, we can return your money! Class, 5 hours drive, 40 degrees outside, a small child in the car, go look for where you live if you don’t like it) In room 17 years 1chair!!!??? T. i. e. to sit at the table in turn), the closet is small, there is nowhere to dry things after the sea ((Yes, the renovation is fresh, not a bad design, I like the beach, excellent potential, but not completed. The food is completely out, the dining room is terrible, the restaurant, in principle, too (breakfasts from 10 am! ) Saved the proximity of Koblevo)) And I was also pleased that the balconies were finally divided with plasterboard !! ! but the facade was not closed ((Growth to you and development and improvement of the booking service! !