Dirty rooms, bad service

Written: 29 june 2017
Travel time: 24 — 27 june 2017
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 2.0
Food: 2.0
Amenities: 3.0
The cleanliness of the room leaves much to be desired. When we were given a room, it was not cleaned and we waited another hour for the cleaning lady to at least wash the floor. There were spiders everywhere (probably from last season). The work of a joint shower until 20-00, which is very bad, since on the beach all the people beat at least until 19-00 and many people with small children waited an hour for something to wash, only one shower worked (there was another one, but with cold water, where we washed). And the shower was salty (after salt water, wash in salt water, well, not really). The kitchen (this is also the most important thing) also worked only until 20-00, that is, it was necessary to wash and buy food and cook until 20-00. . . I don’t understand how you can do everything in time. In the kitchen there are no normal dishes, no dishcloths, not to mention detergents (we were told everything should be our own). at 20-00 the cleaner already kicked everyone out of the kitchen. If you don't have time to cook, that's your problem. As we were told by the neighbors in the room, these are still normal conditions, in comparison with other rooms in Kirillovka. As a whole, rest in Kirillovka is very budget. No entertainment, no normal restaurants and cafes. In reality, you need to cook everything yourself, as the quality of food in the cafe leaves much to be desired. Kirillovka, in order to become a normal resort, you still need to work a lot on service and quality.
Translated automatically from Russian. View original