Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
2.0
Cleanliness:
8.0
Food:
6.0
Amenities:
9.0
Was pleasantly impressed. For several years I did not rest in Ukraine and expected the worst.
We stayed in a Standard + 3-bed room. The territory is clean and well-groomed, a huge number of playgrounds, 2 sports grounds, many gazebos, hammocks, in principle, there is everything you need for a family holiday.
The room is clean, whole, if there were questions about the number, they were quickly eliminated. The food is "canteen", but normal, tasty. For children there are animators.
In fact, the overall impression is quite positive, but there is always a "but".
I was very upset by the petty redneck that spoils the picture, which, in my opinion, is unacceptable for such a price and the level they claim to...
As stated in the review below, I understand that the hotel management is not going to fix these problems.
Now in order:
- there are few fruits in the menu, once every 2 days either peaches or bananas;
- toilet paper in the room is issued on account, when we asked for an extra roll, we were told that it was not allowed, thanks to the maid, we managed to beg her;
- sun loungers on the beach are paid (40 UAH). , in my opinion, at such a price of a voucher, include the price for a sun lounger in it and it will simply not be noticeable there, but it will be nice;
- Wi-Fi is paid, while daily;
- billiards and table tennis are paid;
- the pool is paid (150 UAH) for each adult.
At the same time, the situation with the pool was very outraged. We made reservations in the evening, in the morning the son of our friends had a fever. We came to the administration before the pool opened and asked to reschedule or cancel the reservation and return the money to us, to which we received an answer that these were our problems, it was impossible to transfer or return the money. Such an attitude not only spoils the reputation, but also violates the law. It was very unpleasant.
We stayed in a Standard + 3-bed room. The territory is clean and well-groomed, a huge number of playgrounds, 2 sports grounds, many gazebos, hammocks, in principle, there is everything you need for a family holiday.
The room is clean, whole, if there were questions about the number, they were quickly eliminated. The food is "canteen", but normal, tasty. For children there are animators.
In fact, the overall impression is quite positive, but there is always a "but".
I was very upset by the petty redneck that spoils the picture, which, in my opinion, is unacceptable for such a price and the level they claim to...
As stated in the review below, I understand that the hotel management is not going to fix these problems.
Now in order:
- there are few fruits in the menu, once every 2 days either peaches or bananas;
- toilet paper in the room is issued on account, when we asked for an extra roll, we were told that it was not allowed, thanks to the maid, we managed to beg her;
- sun loungers on the beach are paid (40 UAH). , in my opinion, at such a price of a voucher, include the price for a sun lounger in it and it will simply not be noticeable there, but it will be nice;
- Wi-Fi is paid, while daily;
- billiards and table tennis are paid;
- the pool is paid (150 UAH) for each adult.
At the same time, the situation with the pool was very outraged. We made reservations in the evening, in the morning the son of our friends had a fever. We came to the administration before the pool opened and asked to reschedule or cancel the reservation and return the money to us, to which we received an answer that these were our problems, it was impossible to transfer or return the money. Such an attitude not only spoils the reputation, but also violates the law. It was very unpleasant.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Beautiful, large base, but the pool is paid and they are rude when renting a room!)
- In general, the impressions are pleasant, but I really did not like the petty redneck and the attitude of the administration
- Everything is cool, the rest was a success!!!
- Wonderful hotel
- Nightmare! You won't find rest there.
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