They settled us (a family of four) in a tiny double room, with only three beds, the fourth was given a cot. Naturally, I had to rearrange the furniture myself for a more comfortable stay in these tiny apartments.
I was outraged that with the cost of the tour more than 7 thousand hryvnia per week per person, the pool was paid (120 UAH per person per day). A child of 12 years old is paid as an adult, but the child cannot swim on his own! Parental presence required! A parent has no right to watch a child for free!
The worker Valentina evicted us with rudeness and shouting that we moved such furniture and should command at home, and not on her floor !! ! I asked her not to swear, because it is necessary to warn, and not to take by the throat. Very unpleasant aftertaste after rest ((
We don't go there anymore!! !
We stayed in a Standard + 3-bed room. The territory is clean and well-groomed, a huge number of playgrounds, 2 sports grounds, many gazebos, hammocks, in principle, there is everything you need for a family holiday.
The room is clean, whole, if there were questions about the number, they were quickly eliminated. The food is "canteen", but normal, tasty. For children there are animators.
In fact, the overall impression is quite positive, but there is always a "but".
I was very upset by the petty redneck that spoils the picture, which, in my opinion, is unacceptable for such a price and the level they claim to...
As stated in the review below, I understand that the hotel management is not going to fix these problems.
Now in order:
- there are few fruits in the menu, once every 2 days either peaches or bananas;
- toilet paper in the room is issued on account, when we asked for an extra roll, we were told that it was not allowed, thanks to the maid, we managed to beg her;
- sun loungers on the beach are paid (40 UAH). , in my opinion, at such a price of a voucher, include the price for a sun lounger in it and it will simply not be noticeable there, but it will be nice;
- Wi-Fi is paid, while daily;
- billiards and table tennis are paid;
- the pool is paid (150 UAH) for each adult.
At the same time, the situation with the pool was very outraged. We made reservations in the evening, in the morning the son of our friends had a fever. We came to the administration before the pool opened and asked to reschedule or cancel the reservation and return the money to us, to which we received an answer that these were our problems, it was impossible to transfer or return the money. Such an attitude not only spoils the reputation, but also violates the law. It was very unpleasant.
I will not hide, 3 weeks is good, but not enough. If we have the opportunity, we will certainly come at the end of the summer. And if not, then next year for sure. And the air, and the very atmosphere of friendliness, where everything is for the children, I want to feel all this more than once!
Svetlana, and my granddaughter Masha, today she is 4 years old, I think she is also ready to sign my comment.
Children are entertained by animators, but not all games are thought out, my daughter broke her chin in one of these games, she was sewn up in the emergency room on the territory of the base, thanks a lot to the doctor, she did everything perfectly.
And by the way, a disco on the beach, where a lot of children come with their parents, the music is not for children, mostly 16+.
We left 3 days earlier, because there was no more strength, and they were afraid for the children, so that they would not pick up some kind of infection.
I never write reviews, because anywhere there are + and -, but this time I just want to save people who are gullible to advertising. A disgusting place combining insane prices for nightmarish quality. To begin with, we planned to come to rest with the children for 2 weeks. When I got to the place, I was shocked by what they offer for quite a lot of money. The junior suite is a Soviet room, in which the only pluses are air conditioning and TV. Of the designated 2 rooms, we got a "corridor" in which we put a table with chairs, a refrigerator, a wardrobe and a wretched DIRTY folding sofa. General cleaning this place has NEVER seen, since mountains of dirt were found in the sofa, under it, under the table and everywhere except the center of the room (and this is in a place where children are supposed to rest and improve their health). The bathroom deserves special attention