Spoiled holiday

Written: 17 may 2021
Travel time: 1 may 2021
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 10.0
The hotel is quite nice and cozy, I also liked the territory, but there was a VERY bad aftertaste after renting a gazebo in honor of my friend's birthday, ordering a banquet menu (there was a pretty good check for 4 people), the administrator came up to us so that we could move to another gazebo after 3 hours of our gatherings, because we interfered with a couple who arrived later and, accordingly, the administrator put them in a neighboring gazebo (the question remained open why? ).
After 3 hours, our company was sitting quietly listening to their music, playing a fun children's board game in order to dilute the evening. To which the administrator said that we had an empty table and we would have to change seats and clearly took the position of the couple side by side. It turned out to be a conflict, a spoiled birthday for both the birthday girl and her guests. I have never encountered such unprofessionalism in any institution. The administrator was generally struck by her statements about the "empty table", for me it was a shock. No desire to visit this establishment again. And the owners need to explain to their employees that there are no bad and good, poor and rich clients, and everyone should be equal for them.
Translated automatically from Russian. View original