the staff is wonderful!

Written: 3 november 2011
Travel time: 12 — 14 july 2011
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 9.0
Cleanliness: 7.0
Food: 7.0
Amenities: 7.0
Very helpful staff: When we returned from a walk around the city, we found that we forgot the electronic key in the room (and it was at 23:00). We called the mobile number indicated on the card (which, by the way, was miraculously taken), the girl answered and said in a pleasant voice that this was not a problem, and now the driver Anatoly would come to us and open the door. : ) After 20 minutes a very helpful man arrived and opened our room with a spare electronic key with a smile. And you don't have to pay anything for this service. Thanks a lot! The view from the window was not very good. . . But there are several rooms in the hotel, so it's better to clarify this point. Yes. . . and the air conditioner barely worked. . .
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