1. We came to Grandma's Garden for strategic planning - Wi-Fi just didn't work anywhere. It was impossible to work properly. 2. We ordered oatmeal with fruits from the menu for breakfast - they brought an empty oatmeal and could not explain why. Another breakfast - English - was brought without the beans indicated on the menu.
… More ▾
1. We came to Grandma's Garden for strategic planning - Wi-Fi just didn't work anywhere. It was impossible to work properly.
2. We ordered oatmeal with fruits from the menu for breakfast - they brought an empty oatmeal and could not explain why. Another breakfast - English - was brought without the beans indicated on the menu. Nothing has been replaced. They don’t give latte for breakfast - it’s not included: only americano with milk) They won’t bring an extra piece of bread either - it’s not allowed)
3. In the pool you need to RENT a towel for 15 UAH. This is the first time I see this, even though I travel a lot.
4. To come to the pool or for breakfast - you need to take a card at the reception) There was no other way.
5. On the good side - delicious steaks, decent rooms, and one single good, professional waiter (tall, dark young man, give him a raise, he's saving the place! ). But the rating of the place is 1, because it's total redneck.
2. We ordered oatmeal with fruits from the menu for breakfast - they brought an empty oatmeal and could not explain why. Another breakfast - English - was brought without the beans indicated on the menu. Nothing has been replaced. They don’t give latte for breakfast - it’s not included: only americano with milk) They won’t bring an extra piece of bread either - it’s not allowed)
3. In the pool you need to RENT a towel for 15 UAH. This is the first time I see this, even though I travel a lot.
4. To come to the pool or for breakfast - you need to take a card at the reception) There was no other way.
5. On the good side - delicious steaks, decent rooms, and one single good, professional waiter (tall, dark young man, give him a raise, he's saving the place! ). But the rating of the place is 1, because it's total redneck.
Like
You like
• 11
Show other comments …
Arrived on 4.08. The 2018 room stinks — it's really hard to breathe. Why 2 stars is a boy bather, and a girl masseuse, (they are really good) we are even on the offensive. The day they ordered a massage, and at the reception in the spa. And the hotel staff forgot to say that breakfast will be included in the hotel price.
… More ▾
Arrived on 4.08. The 2018 room stinks — it's really hard to breathe. Why 2 stars is a boy bather, and a girl masseuse, (they are really good) we are even on the offensive. The day they ordered a massage, and at the reception in the spa. And the hotel staff forgot to say that breakfast will be included in the hotel price. reception hotel, not professional. The next morning it was spoiled.
Like
You like
• 6
I do not recommend to anyone!!!! The room is not very clean. no hot water in the evening. The rooms constantly stink of kitchen and tobacco smoke. There are many strangers on the territory, and sometimes in a state of intoxication. the kitchen is not very good. Space prices.
… More ▾
I do not recommend to anyone!!!! The room is not very clean. no hot water in the evening. The rooms constantly stink of kitchen and tobacco smoke. There are many strangers on the territory, and sometimes in a state of intoxication. the kitchen is not very good. Space prices.
Like
You like
• 5
• traveled 7 years ago
We rested in the gazebo, the territory is beautiful BUT there are no toilets! All toilets on the territory are closed, you need to go to the hotel. As if a trifle, but not convenient, the territory is large enough, especially with children. Of the 2 toilets in the hotels, one worked! Sorry, of course, but 20 minutes to stand in line for the toilet is nonsense! There is no attitude of the staff, maybe because we rested in the gazebo and they could not earn more from us.
… More ▾
We rested in the gazebo, the territory is beautiful BUT there are no toilets! All toilets on the territory are closed, you need to go to the hotel. As if a trifle, but not convenient, the territory is large enough, especially with children. Of the 2 toilets in the hotels, one worked! Sorry, of course, but 20 minutes to stand in line for the toilet is nonsense! There is no attitude of the staff, maybe because we rested in the gazebo and they could not earn more from us. The only conclusion is a beautiful picture and no level of service, I would not recommend it to anyone.
Like
You like
• 9
The room is clean, but it is impossible to wash in the morning - no water!! ! What is it like? What are your capacities? There is no soundproofing - the track is "by the bed"! The administrator does not pick up the phone. There is no Internet. In the restaurant in the central building - waiters with a "chewed" look in crumpled uniforms.
… More ▾
The room is clean, but it is impossible to wash in the morning - no water!! ! What is it like? What are your capacities?
There is no soundproofing - the track is "by the bed"!
The administrator does not pick up the phone.
There is no Internet.
In the restaurant in the central building - waiters with a "chewed" look in crumpled uniforms. The impression that they are annoyed by visitors that they came to eat.
Impression - they built a building, but they forgot to organize the service.
I do not recommend to those who respect themselves and value their money.
There is no soundproofing - the track is "by the bed"!
The administrator does not pick up the phone.
There is no Internet.
In the restaurant in the central building - waiters with a "chewed" look in crumpled uniforms. The impression that they are annoyed by visitors that they came to eat.
Impression - they built a building, but they forgot to organize the service.
I do not recommend to those who respect themselves and value their money.
Like
You like
• 14
The overall impression was good. All the agreed nuances were observed: the time of serving dishes, booking a certain gazebo and house, a room for the newlyweds as a gift, prices for services, preparation and table setting. The waiter paid enough attention, was polite and professional. Brought the dishes at the agreed time even in the pouring rain!! ! Many thanks to the administrator Alexei, he helped a lot, suggested which gazebo to take for our celebration, recommended dishes for the banquet, always got in touch and answered even the most "meticulous" questions: the height of the opening in the gazebo and the power of the wiring)) Another good thing I can not fail to note is delicious cuisine, beautiful and well-groomed territory, cleanliness in the rooms of the hotel and the house.
… More ▾
The overall impression was good. All the agreed nuances were observed: the time of serving dishes, booking a certain gazebo and house, a room for the newlyweds as a gift, prices for services, preparation and table setting. The waiter paid enough attention, was polite and professional. Brought the dishes at the agreed time even in the pouring rain!! ! Many thanks to the administrator Alexei, he helped a lot, suggested which gazebo to take for our celebration, recommended dishes for the banquet, always got in touch and answered even the most "meticulous" questions: the height of the opening in the gazebo and the power of the wiring))
Another good thing I can not fail to note is delicious cuisine, beautiful and well-groomed territory, cleanliness in the rooms of the hotel and the house.
The negative impression left from the administrator of Nadezhda. At the end of the evening, out of nowhere, she had new payments for the provided lawn for the photo zone. There is no desire to describe this whole nonsense, I’ll just say that from the master’s shoulder they both came up with these services and gave us a “gift” so that we don’t pay for them) I recommend signing an agreement and prescribing all the nuances to avoid a spoiled impression.
Another good thing I can not fail to note is delicious cuisine, beautiful and well-groomed territory, cleanliness in the rooms of the hotel and the house.
The negative impression left from the administrator of Nadezhda. At the end of the evening, out of nowhere, she had new payments for the provided lawn for the photo zone. There is no desire to describe this whole nonsense, I’ll just say that from the master’s shoulder they both came up with these services and gave us a “gift” so that we don’t pay for them) I recommend signing an agreement and prescribing all the nuances to avoid a spoiled impression.
Like
You like
• 7
We celebrated the new year and just relaxed. Three families, all with children - some lived in rooms, some in cottages. The food is homemade, hearty, the animators worked - the children did not sit on their heads. Treats about the holiday from the restaurant - fish soup, tinctures. A magnificent large bath - a separate two-story house - no one interfered, food was brought from the restaurant right there.
… More ▾
We celebrated the new year and just relaxed. Three families, all with children - some lived in rooms, some in cottages. The food is homemade, hearty, the animators worked - the children did not sit on their heads. Treats about the holiday from the restaurant - fish soup, tinctures. A magnificent large bath - a separate two-story house - no one interfered, food was brought from the restaurant right there. No service issues, no disturbances at all. Everyone was busy relaxing to taste. On the territory there are horses (you can ride), a sports complex, they visited the pool for free, as they lived.
Satisfied, rested outside the city, we will come again
Satisfied, rested outside the city, we will come again
Like
You like
• 3
I haven’t been sleeping since 6 in the morning - it stinks of smoke so that it’s impossible to sleep. Airing the room with an open window in winter did not help, since a huge gap in the doorway from floor to ceiling, but pulls from the corridor. I called the reception, the administrator was sleeping, took the guard, listened.
… More ▾
I haven’t been sleeping since 6 in the morning - it stinks of smoke so that it’s impossible to sleep. Airing the room with an open window in winter did not help, since a huge gap in the doorway from floor to ceiling, but pulls from the corridor. I called the reception, the administrator was sleeping, took the guard, listened. But he didn’t even walk down the corridor, didn’t knock on the room opposite mine (102). I aired again for 15 minutes. There are two children with me in my small room and I am 6 months pregnant. breathing is not possible. I call again - the guard does not pick up the phone. And then completely brazenly dumps. I had to call at such an early time and find out how the guest can help himself if the staff does not want to do anything. They said to go to the reception and raise a scandal, they say the fastest way. I had to get dressed and go out. Naturally, the company in 102 both smoked and did not stop and made a noise. A girl was already sitting at the reception (at 6:45) and two guards. The guard opened his mouth loudly and yelled: they say I went, I did my job. Of course, I can stand up for myself, but what else to do when a rural peasant tries to yell at you with a slurred tongue. I told him that he had no right not to pick up the phone for 10 minutes, which rings throughout the hotel, that he should have blown his ass and knocked on the room with violators and forbade smoking, especially if the rooms are of such poor quality. And in response to me: we didn’t drink brotherhood and the like. It's 7:15 and the room stinks and stinks. Who was pregnant will understand how disgusting it is. My daughter, 5 years old, also does not sleep, she asks why it stinks so much. It is impossible to keep the window open all the time, it is cold outside, the children will catch a cold. This is despite the fact that for the number of 13 squares (all the same) I pay 800 + 400 (for a folding bed) = 1200 UAH. Plus, the children went to the pool for 500-550 every day. Plus, the restaurant does not cost less than 2000 per day. In total, I spent at least 3700 per day to see such a service? Dismiss me. Never ever.
Although I already promised myself once, when my husband and I rented a house for two days. Soundproofing is zero and at night the neighbors did not let us sleep, and in the morning the cars on the highway were noisy. Kitchen for 3.
But I didn’t listen to myself and came with the children to finally understand that the grandmother hasn’t been the same for a long time, and the owner is gone, and everyone doesn’t care. I looked at a lot of hotels on Booking, there are much better and much cheaper, but here the TVs are old, there is no water in the room, although why did they decide that with water? They wouldn’t have made a bottle poorer, because they have terrible water in the tap. The bar is empty.
This is my first time writing a review, so what? Can't sleep. . . it stinks
Although I already promised myself once, when my husband and I rented a house for two days. Soundproofing is zero and at night the neighbors did not let us sleep, and in the morning the cars on the highway were noisy. Kitchen for 3.
But I didn’t listen to myself and came with the children to finally understand that the grandmother hasn’t been the same for a long time, and the owner is gone, and everyone doesn’t care. I looked at a lot of hotels on Booking, there are much better and much cheaper, but here the TVs are old, there is no water in the room, although why did they decide that with water? They wouldn’t have made a bottle poorer, because they have terrible water in the tap. The bar is empty.
This is my first time writing a review, so what? Can't sleep. . . it stinks
Like
You like
• 13
- the territory is well-groomed, everything is in flowers - fresh air - near the forest, apple orchard - cozy rooms and wooden cottages for families - delicious breakfasts - friendly and attentive staff - indoor swimming pool included in the price + you can go to the gym for free - you can ride a horse
… More ▾
- the territory is well-groomed, everything is in flowers
- fresh air - near the forest, apple orchard
- cozy rooms and wooden cottages for families
- delicious breakfasts
- friendly and attentive staff
- indoor swimming pool included in the price + you can go to the gym for free
- you can ride a horse or go fishing
- a separate two-story cottage - for a bathhouse with broom steaming and massage, plus open-air fonts
- an excellent choice for those who want to plunge into a country holiday while not far from the city (by car 15 min)
thanks!
- fresh air - near the forest, apple orchard
- cozy rooms and wooden cottages for families
- delicious breakfasts
- friendly and attentive staff
- indoor swimming pool included in the price + you can go to the gym for free
- you can ride a horse or go fishing
- a separate two-story cottage - for a bathhouse with broom steaming and massage, plus open-air fonts
- an excellent choice for those who want to plunge into a country holiday while not far from the city (by car 15 min)
thanks!
Like
You like
• 2
• traveled 9 years ago
UNPROFESSIONALISM! ! ! ! ! HORROR! ! ! !! Booked the wedding date 06.06. 2015 for 3 months (summer terrace). We were promised a room for brides as a gift, UAH 30 / for 1 person for their alcohol, 30 UAH / 1 kg for their fruit. A week before the wedding we are told that the number for the brides is not given to us, because they have everything booked, for alcohol will take not 30 but 50 UAH! and that we will celebrate the wedding not on the summer terrace, but near the middle of the room! ! ! !! and this wedding has not started yet! HORROR! ! ! !! I don't know how, but for now we are promised that the issue with the terrace has been clarified and we will celebrate there again.
… More ▾
UNPROFESSIONALISM! ! ! ! ! HORROR! ! ! !!
Booked the wedding date 06.06. 2015 for 3 months (summer terrace).
We were promised a room for brides as a gift, UAH 30
/ for 1 person for their alcohol, 30 UAH / 1 kg for their fruit.
A week before the wedding we are told that the number for the brides is not given to us, because they have everything booked, for alcohol will take not 30 but 50 UAH!
and that we will celebrate the wedding not on the summer terrace, but near the middle of the room! ! ! !!
and this wedding has not started yet!
HORROR! ! ! !!
I don't know how, but for now we are promised that the issue with the terrace has been clarified and we will celebrate there again. There is a week left before the wedding, and the tricks do not end!
The place is very beautiful, but unprofessionalism and various UNDERGROUND MACHINES force you to write a NON-AGTIVE REVIEW!
Booked the wedding date 06.06. 2015 for 3 months (summer terrace).
We were promised a room for brides as a gift, UAH 30
/ for 1 person for their alcohol, 30 UAH / 1 kg for their fruit.
A week before the wedding we are told that the number for the brides is not given to us, because they have everything booked, for alcohol will take not 30 but 50 UAH!
and that we will celebrate the wedding not on the summer terrace, but near the middle of the room! ! ! !!
and this wedding has not started yet!
HORROR! ! ! !!
I don't know how, but for now we are promised that the issue with the terrace has been clarified and we will celebrate there again. There is a week left before the wedding, and the tricks do not end!
The place is very beautiful, but unprofessionalism and various UNDERGROUND MACHINES force you to write a NON-AGTIVE REVIEW!
Like
You like
• 9
Show more »
