complete indifference

Written: 9 may 2018
Travel time: 23 april — 5 may 2018
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 2.0
Cleanliness: 6.0
Food: 6.0
Amenities: 6.0
Buying and issuing a ticket on the spot - three!! queues + three offices in different buildings!! 1.5 hours of time + self-filling of questionnaires!!! - in the neighboring sanatorium, all this is in one room and 10 minutes of time. . Toiletries bring to the room on the fourth day, after repeated reminders. . When moving in, the sound did not work on the TV - at the request to replace or repair - on the third day !! They sent a master-repaired: two modes - no sound, and turned on to the maximum - without adjustment in principle. . . The doctor attending - on the fourth day of the stay said that she would give directions for tests through the nurse on duty, she -: "they didn't send anything! ". . . The next day, the doctor went on vacation. . Another day later, another doctor-- "why take tests - your ticket will end soon. ". Massage prescribed by a doctor for the upper spine. . massaged (session 10 minutes !! ) forearms of the masseuse's hands: - "their own technique" - it's like "don't shoot the pianist - he plays like he can!! "At the time of discharge, NO documents were drawn up, from the word "AT ALL" !! To the question: what to show to your attending physician at the place of residence? ? - "In the advertising booklet, show what procedures were applied to you !! ". .
Translated automatically from Russian. View original
Comments (2) leave a comment
аватар gricishena_olga
gricishena_olga

And I'm shocked !!!!! Booked a suite + for July in February. It was a gift for my mother for 60 years. Today, just in case, I called back to the sanatorium to confirm and check the reservation. In response, I heard that a German has already been booked in my place !!!! This is a kind of horror !!! The man in charge made a complete fool of me: "Such a reservation did not exist, so you made out through a travel agency ..." I can not prove anything, he said in advance not to pay, and the payment on the spot. It's good that I found a free place in another sanatorium, but not on those dates .... So, be careful when booking, and ask for some exposure by email.

Wed, 23 May 2018, 12:43
аватар gricishena_olga
gricishena_olga

And I'm shocked !!!!! Booked a suite + for July in February. It was a gift for my mother for 60 years. Today, just in case, I called back to the sanatorium to confirm and check the reservation. In response, I heard that a German has already been booked for my place !! This is a kind of fear! The man in charge made a complete fool of me: "Such an armor did not exist, so you made out through a travel agency ..." I can not prove anything, he said in advance not to pay, and the payment on the spot. It is good that I found a free place in another sanatorium, but not on those dates.

Wed, 23 May 2018, 15:43
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