обслуживание ужасное, его просто нет the service is terrible, it just doesn't exist

The hotel is new, renovated, furniture, everything is fine for a 4 * hotel. nice girls at the reception. This is where all the pluses end. Food - cheap canteen food - cold, tasteless with an assortment of a poor railway station eatery. Waitresses are a separate issue - we never managed to hear the usual hello or good morning / afternoon / evening. But eye rolling and nervous twitching at any question is a common thing. It seemed that they were the owners and we owed them something. In the morning it was just plain rude. regarding the rest of the attendants, it seemed that they recruited complete losers who are constantly in a state of self-affirmation at the expense of customers: constant remarks and boorish treatment (they didn’t stand here, they didn’t sit down, they weren’t dressed like that, they came in with a package... at least it’s good you can close the toilet behind you) But about finding a sunbed or helping with something, explain, no one... because this is beneath their dignity....yes, WIFI in the room and restaurant, no matter how much they tried, but they never found a free network: (