Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
1.0
Cleanliness:
5.0
Food:
1.0
Amenities:
3.0
It seems that there is an order from above (management) not to sell hotel rooms, but to sell only houses, because their price is much higher.
when they called to book a room, the girl answered that all the rooms were occupied and only houses were left for 1900 UAH per day, we didn’t have much choice, because there was an important reason - namely the wedding anniversary.
Arriving at the complex, what was our surprise - we did not see a single living soul (guests). He settled us, he was a responsive security guard Vlad, he told and showed everything) The administrator did not even deign to come up and settle, well, maybe that’s how it is with them, okay
We decided to order food in a restaurant in the evening, although we didn’t take much food for 2 days - we counted on a restaurant, we got acquainted with the prices in advance and clarified when booking whether everything was relevant on the site - we got the answer YES and calmed down, took some snacks and 2 steaks to fry on the mangal.
But when we got the menu in the restaurant, the prices shocked us - guys, well, chicken okroshka cannot cost 350 UAH - this is not normal.
of course, when you go somewhere you count on a certain amount, which was no longer included in the budget, by calling the reception and clarifying the information why we were not warned that the prices were irrelevant, we did not receive intelligible answers - but we received a portion of indignation of the type rejoice that we are at all working, no thanks)
True, they offered a 20% discount in honor of our holiday, and of course, this discount was probably only valid for 1 day, because the next day, when they made an order in the evening, they didn’t take into account any discount for us)))))
and breakfast...it is included in the price. Well come for breakfast, the choice of course is 6 scrambled eggs, scrambled eggs or oatmeal. vegetables, bread and butter are also served with scrambled eggs. also offered a choice of fruit drinks, uzvar or tea, coffee.
I chose tea, my husband brought the bill for coffee, for which it is not clear, they didn’t understand, they suggested what tea and coffee were for (but as always, no one warned about anything !!! ) the next morning - breakfast without changes in positions, BUT different the waiter noticed that uzvar or fruit drink is included in breakfast, but tea and coffee are not, so he will bring a separate bill for it. Well, you can open your mouth and warn, but the girl apparently decided not to bother.
The only gratitude among all the staff is to the security guard Vlad, who gave his fishing rod and even worms for use absolutely free of charge))) it really brightened up our pastime!
The result of all this is the staff, especially the admin (I didn’t see the name), to put it mildly, not very much, so we personally cannot recommend this complex
P. S.
but the coals and the grate for hire cost 500 UAH) keep in mind) but this information is also nowhere to be found on the counter, so I think that the admin girl will simply take this money as a bonus))))
when they called to book a room, the girl answered that all the rooms were occupied and only houses were left for 1900 UAH per day, we didn’t have much choice, because there was an important reason - namely the wedding anniversary.
Arriving at the complex, what was our surprise - we did not see a single living soul (guests). He settled us, he was a responsive security guard Vlad, he told and showed everything) The administrator did not even deign to come up and settle, well, maybe that’s how it is with them, okay
We decided to order food in a restaurant in the evening, although we didn’t take much food for 2 days - we counted on a restaurant, we got acquainted with the prices in advance and clarified when booking whether everything was relevant on the site - we got the answer YES and calmed down, took some snacks and 2 steaks to fry on the mangal.
But when we got the menu in the restaurant, the prices shocked us - guys, well, chicken okroshka cannot cost 350 UAH - this is not normal.
of course, when you go somewhere you count on a certain amount, which was no longer included in the budget, by calling the reception and clarifying the information why we were not warned that the prices were irrelevant, we did not receive intelligible answers - but we received a portion of indignation of the type rejoice that we are at all working, no thanks)
True, they offered a 20% discount in honor of our holiday, and of course, this discount was probably only valid for 1 day, because the next day, when they made an order in the evening, they didn’t take into account any discount for us)))))
and breakfast...it is included in the price. Well come for breakfast, the choice of course is 6 scrambled eggs, scrambled eggs or oatmeal. vegetables, bread and butter are also served with scrambled eggs. also offered a choice of fruit drinks, uzvar or tea, coffee.
I chose tea, my husband brought the bill for coffee, for which it is not clear, they didn’t understand, they suggested what tea and coffee were for (but as always, no one warned about anything !!! ) the next morning - breakfast without changes in positions, BUT different the waiter noticed that uzvar or fruit drink is included in breakfast, but tea and coffee are not, so he will bring a separate bill for it. Well, you can open your mouth and warn, but the girl apparently decided not to bother.
The only gratitude among all the staff is to the security guard Vlad, who gave his fishing rod and even worms for use absolutely free of charge))) it really brightened up our pastime!
The result of all this is the staff, especially the admin (I didn’t see the name), to put it mildly, not very much, so we personally cannot recommend this complex
P. S.
but the coals and the grate for hire cost 500 UAH) keep in mind) but this information is also nowhere to be found on the counter, so I think that the admin girl will simply take this money as a bonus))))
Translated automatically from Russian. View original
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