Soviet of Deputies

Written: 9 august 2011
Travel time: 6 — 9 august 2011
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 4.0
Food: 4.0
Amenities: 4.0
In this sanatorium, one plus is mineral water, everything else is just minuses. We made a beautiful website, read it and wanted to go. And this is where it starts. . . First, try to reserve a room. They called 2 months in advance, they said call 3-4 weeks in advance, we don’t book earlier, they called 1 month in advance, they told us that there were no more places, they forced us, we had a fight - there was a place, but no one can say the exact date of arrival, because people suddenly , they can extend the stay, and you will only get there when they leave. How to plan a vacation in this situation? They asked for a room from August 1, they called, they said that come from the 6th your room is free. We arrive on the 6th, in the reception department they made round eyes and said that your reservation is not there and we can’t do anything, there are no places! Forced, quarreled - there was a place, but not in the category of rooms that was ordered. Well, let's go pay, the girl has no change and she says, they say, I won't accept the money, I don't know anything. A little forced - there was a task. We say we want improved nutrition, which is described on the site, the girl answered, I don’t know anything, negotiate with the head of the dining room, if she gives the go-ahead, then come and pay extra. So, ours are able to provide services. Interestingly, there are a lot of people working, there is no extreme, from whom and what to demand is not clear. There is no need to talk about homeless rooms, confusion in procedures, food that has become ten times worse than last year. We are from Kharkov, it takes us 30 minutes to go home, we turned around and drove off, we did not make an advance payment, so it was easier for us. It is a pity for those people who came from other cities and even countries, and also made an advance payment.
Translated automatically from Russian. View original