Wi fi in the room catches badly, there are cockroaches in the bathhouse and restaurant, in winter if there is no snow, there is nothing to do

Written: 1 january 2018
Travel time: 27 december 2017
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 4.0
Cleanliness: 5.0
Food: 3.0
Amenities: 4.0
My husband and I planned a vacation in advance, and chose the sunny valley, since he was here 5 6 years ago and he liked it. The huge, beautiful area is probably one plus of this place. It has its own ski slope and snow machines, but since the temperature did not allow, all this did not work, there is also a mini zoo on the territory, 2 large pens with wild boars, a restaurant, a bathhouse (sauna) and an entertainment center with billiards and bowling. It seems that the whole description sounds beautiful, but in reality everything turned out to be very bad, in 6 days we managed to visit everywhere 2, or even 3-4 times, even went to Chernivtsi once (we would still go but a taxi there and back at least 300 UAH). Sauna with cockroaches and food stuck between the boards of the table, the leaves are dirty in the pool (which is indoors), the price for such a sauna is 300 UAH per hour. You can get coffee in the room at the bar, which for some reason does not always work, and not in a cup, but in a paper cup, you can only drink in a cup in the lobby. Rooms are cleaned daily at will, but either the garbage is not thrown out, or something else. The restaurant is generally a separate issue, the first time they ordered a bottle of sheridans 0.5 for 600 UAH, in the check it turned out that it was 0.7 for 840 (which is not on the menu), they can bring potatoes immediately and separately ordered sauce to it in half an hour, they somehow brought cream soup diluted (very liquid) really changed, cockroaches run around in the hall, balls of fried ice cream either in the form of cutlets or in the form of a mountain (apparently the cook does not make even ones), remind that you need to bring a napkin, spoon, fork all the time. Mini zoo, 2 dogs (husky and some other io) sitting in a 2 by 2 cage and not being let out, in leaky scary booths, a puppy in a crap pen, urine and cardboard on the floor, and concrete, a puppy that looks like a month 4, a camel and a donkey in thorns from head to toe, in one of the pens the head of a wild boar (which apparently was fed to lions) by the way, they are well-groomed, but the story is that she gave birth at 2 years old (by the standards of lions, this is too early) and the kids did not survive and after gave birth again and the lion killed the baby, very alarming. Also, this puppy, who is apparently lucky in the paddock, his brothers and sisters did not survive, too, due to unclear circumstances. Now I’ll turn to the administration of this complex, we approached them many times and asked what we could do, or when the group would gather in Bukovel or on an excursion, as a result, we were fed breakfast, they say there weren’t enough people for the trip. In return, we were offered to go for a walk in Chernivtsi, in fact we were already there, but if I so wanted to walk constantly in Chernivtsi, I would not have stopped at your place...
In general, if you want to spend money for nothing, come here... .
Translated automatically from Russian. View original

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