Good hotel!!!)))

Written: 26 september 2019
Travel time: 21 july — 20 august 2019
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 1.0
Cleanliness: 10.0
Food: 8.0
Amenities: 10.0
Pros:

clean fresh rooms;

delicious cuisine;

there is wi-fi;

chic territory;

good beach;

large parking lot;

good bath.
Minuses:

1) Not a professional staff, the waiters are always new, not experienced, many mistakes, the admins cannot solve anything.

2) The bikes are all broken and loose.


3) There was an INCIDENT with the leader Sergey. I used the service of launching the boat, the price is 100-150 hryvnias. The descent went well, the ascent was difficult. The trailer got stuck in the water and neither here nor there, the guards called an excavator that pulled the trailer out. The excavator driver demanded a fee of 1.500 hryvnia, which was paid by my driver. Having phoned the chief leader, he promised to sort out and settle this problem peacefully and offered to call him back in two weeks, since on that day I flew away on vacation. Arriving, I called up Sergey several times and he promised to deal with the builders who made this descent, while in the conversation he began to put forward all sorts of clues in which he accused my driver that it happened through his fault, I tried to find my fault in this incident, but I did not find it .
At first, Sergei tried to skid me, referring to the huge employment and negotiations with the builders of the launching of boats. At the moment, Sergey does not pick up the phone from me, he writes SMS every other time that he will call back and never calls back, he also does not answer letters in viber, I consider Sergey not a conscientious, competent and not professional employee! My name is Nikolai, my number is (zero ninety three six five one eight one zero five) I hope to get at least some answer to my request.
Translated automatically from Russian. View original