Selena Family Resort 3*– Reviews

3
Rating 6.710
based on
3 reviews
7.3 Rooms
4.7 Service
7.3 Cleanliness
7.7 Food
7.7 Amenities
The territory of the hotel and restaurant complex "Selena Family Resort" is located among the forest and occupies 14 hectares. It offers two buildings with 26 rooms, as well as 12 detached houses and a family villa, which are provided with everything necessary for a comfortable stay. For children there is a children's playground. Guests arriving by private transport will be able to leave their car in a guarded parking lot.More →
аватар nnrudenko
 •  traveled 5 years ago
Rating 8.0
Pros: clean fresh rooms; delicious cuisine; there is wi-fi; chic territory; good beach; large parking lot; good bath. Minuses: 1) Not a professional staff, the waiters are always new, not experienced, many mistakes, the admins cannot solve anything. 2) The bikes are all broken and loose. … More ▾ Pros:

clean fresh rooms;

delicious cuisine;

there is wi-fi;

chic territory;

good beach;

large parking lot;

good bath.
Minuses:

1) Not a professional staff, the waiters are always new, not experienced, many mistakes, the admins cannot solve anything.

2) The bikes are all broken and loose.

3) There was an INCIDENT with the leader Sergey. I used the service of launching the boat, the price is 100-150 hryvnias. The descent went well, the ascent was difficult. The trailer got stuck in the water and neither here nor there, the guards called an excavator that pulled the trailer out. The excavator driver demanded a fee of 1.500 hryvnia, which was paid by my driver. Having phoned the chief leader, he promised to sort out and settle this problem peacefully and offered to call him back in two weeks, since on that day I flew away on vacation. Arriving, I called up Sergey several times and he promised to deal with the builders who made this descent, while in the conversation he began to put forward all sorts of clues in which he accused my driver that it happened through his fault, I tried to find my fault in this incident, but I did not find it .
At first, Sergei tried to skid me, referring to the huge employment and negotiations with the builders of the launching of boats. At the moment, Sergey does not pick up the phone from me, he writes SMS every other time that he will call back and never calls back, he also does not answer letters in viber, I consider Sergey not a conscientious, competent and not professional employee! My name is Nikolai, my number is (zero ninety three six five one eight one zero five) I hope to get at least some answer to my request.
аватар juliyagordienko
At the beginning, I was upset by the fact that they refused to accept payment by card (the terminal does not work). She offered to pay to the account through the client-bank, also a refusal (we don’t accept it that way, only in cash). I had to go to the city to withdraw money. Do you understand what it means to look for an ATM in a foreign city? Now for the good: The room is small but clean and cosy. … More ▾ At the beginning, I was upset by the fact that they refused to accept payment by card (the terminal does not work). She offered to pay to the account through the client-bank, also a refusal (we don’t accept it that way, only in cash). I had to go to the city to withdraw money. Do you understand what it means to look for an ATM in a foreign city?
Now for the good:
The room is small but clean and cosy.
The main advantage: the presence of a barbecue area with gazebos, where there is everything for cooking barbecue.
Excellent breakfast: tasty and varied.
Large landscaped area, there is where to walk.
аватар Suprun_Anna
 •  traveled 8 years ago
Rating 4.0
Good morning, dear applicants for a great place to stay! Unfortunately, this is not about Selena! Only the cognac gets better with age.... staying here several times in the last ten years, it got worse!!! ! The night is sleepless: not a comfortable pillow (very hard), as soon as sleep began to come, the refrigerator growled throughout the room, and very thin windows (cool and noisy) and by the end of my story the baby was crying since five in the morning. … More ▾ Good morning, dear applicants for a great place to stay! Unfortunately, this is not about Selena! Only the cognac gets better with age.... staying here several times in the last ten years, it got worse!!! ! The night is sleepless: not a comfortable pillow (very hard), as soon as sleep began to come, the refrigerator growled throughout the room, and very thin windows (cool and noisy) and by the end of my story the baby was crying since five in the morning. Do not think that I do not like children, I have two, but when you stay in a hotel with the hope of having a good rest, this is a completely different matter !! ! In normal hotels, the manager selects rooms in such a logistical way that no one would create inconvenience to anyone. So please work at the level that you had 10 years ago !!! !


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HOTEL EXPERTS

Территория отельно-ресторанного комплекса «Селена Family Resort» находится среди лесного массива и занимает 14 гектаров. К услугам гостей два корпуса с 26 номерами, а также 12 отдельно стоящих домиков и семейная вилла, которые обеспечены всем необходимым для комфортного проживания. Для детей оборудована детская игровая площадка. Гости, приехавшие на личном транспорте, смогут оставить свой автомобиль на охраняемой парковке.

Beach
  • private beach
In a hotel

Закрытая охраняемая территория, ресторан (грузинская и европейская кухня), в летнее время у бассейна работает бар.

  • restaurant
  • cafe/bar
  • open pool
  • conference hall/banquet hall
  • parking  FREE 
  • mooring for yachts
For kids Дети в возрасте до 12 лет проживают бесплатно.
  • children's swimming pool
  • playground
Entertainment and sports Прокат лодок и спортивного инвентаря, 2 бани на дровах. Теннисный клуб «Селена», основанный в мае 2007 года, предлагает 8 профессиональных теннисных кортов.
  • tennis court
  • bicycles for rent
Description of rooms

Два гостиничных корпуса, 12 бунгало, всего 38 номеров: Стандартные одноместные номера SINGL (2), стандартные двухместные DBL (19), двухместные улучшенные DBLEX (5), бунгало (6), бунгало Executive (4), 1 домик на причале, 1 бунгало Family.

In the rooms

Кондиционер, телевизор, телефон, холодильник, мини-бар, сейф, room service круглосуточно, 6 полотенец, халаты, тапочки.

The address Украина, Черкасская обл., Черкасский р-н, с. Свидивок, ул. Дахновская, 21
Phones: +38 (0472) 362028
+38 (067) 6173333
+38 (067) 4708532
+38 (0472) 362028
FAQ
Какой пляж у отеля?
У отеля собственный
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в теннис. Для активных туристов есть прокат велосипедов (платно).
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями.