Хамство и Грязь Rudeness and Dirt

Disgusting hotel. I have never seen such rudeness in my entire life. The owner is the most natural cattle. Booked a room overlooking the pool for 450 UAH. Sasha the owner called back on the day of arrival to clarify whether we would. They said that we would definitely be, but at 15, as they said earlier, and by 4 pm. We arrived to celebrate our wedding anniversary - but there were no free rooms for us. How is it not?? ? We've booked!! ! The boor at the reception (if you can call it that) says they say you didn’t indicate that you want a view of the pool. BUT WE BOOKED WITH A POOL VIEW. He says that there is another building nearby, 3 MINUTES away, that wants to settle us there. But on the way we passed only one motel for intimate meetings (to put it mildly). We think maybe in the other direction, but no, he is taking us there. Naturally, we refuse to even go there. We are shocked!! ! WE HAVE A HOLIDAY!! ! The husband barely got through to This is Sasha. And he said you said that you would be later, but people wanted to extend it, and now it is not known whether they will leave or not. HOW DO YOU ??? ? We have already found a room without amenities, but we do not need one. The boor at the reception still started trying to make suckers out of us, so what if there is a pool, maybe you can’t swim in it, maybe it’s treated with bleach? Although it was clearly written on the website that the pool was open to the public. While we were sitting and thinking, what should we do, we managed to take a good look at this so-called pool. There may be one and a half dead, but the bottom is not visible at all, dirty water. Do you know when it was cleaned? And how many microbes are there? And how can you swim there for children with whom they come there to take a break ???
I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE!!! !