Vacation left a lot to be desired

Written: 16 june 2018
Travel time: 6 — 13 june 2018
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 6.0
Food: 9.0
Amenities: 6.0
Traveled as a family. There was a two-room junior suite, about which not a word is indicated on the site.
First, about the number!
They settled us in the "Meotida" building, which is located across the road, one might say a separate boarding house. The building is old, the parking (if you can call it that) - without a canopy and overgrown with grass. There is no hair dryer or kettle in the room. Guests were not expected and we sat without water until nine in the evening. The bath was chipped, whitewash was falling from the ceiling, there was rubbish under the carpet. Climbing centipedes. Cleaning is not provided. Even when a sign was hung on the door asking for cleaning, it was ignored during the day. They asked to clean it personally, as a result, the glasses were dirty.
Dining room!

This is probably the only thing that kept us from leaving on the second day. Delicious food, variety. Good buffet. One big minus. . . if you don't come half an hour before the doors open, you'll be standing in line for about an hour. You can do two shifts.
In general, the staff is not friendly and with such faces that they are all bullied. What is "Good morning" and "Hello" know only in the dining room and one guard. Two women work in shifts in the children's room, one of whom (we do not know her name, because she did not introduce herself and did not have badges) in principle does not like children and noise, she was constantly not happy. Released our child without telling us. Question: why write down the number of parents?
No more feet!
Translated automatically from Russian. View original
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