"Санаторий для колясочников" "Sanatorium for wheelchairs"

Whether or not to go to the Arktika sanatorium depends on what goal you are pursuing. If you can serve yourself and want to live in a room with comfort, relax, have a good time - go. If you need treatment and outside care, then I would not advise you to go there.
Just brought from the sanatorium "Arktika" daughter, disabled 1 gr.
Firstly, at the height of the season, the reflex of all residents of resort towns worked: “Summer season - cut the loot! ” The sanatorium was filled to capacity, and the number of employees did not increase (savings in wages! ), And the unfortunate cripples receded into the background. The quality of services has declined. In general, the "treatment" began with the fact that the daughter's place was taken. She was given an extra bed and asked to "be patient for two days while a person leaves and makes room. " But the patient's condition is too serious, and the cost of the tour is too high to be tolerated. It was two days of a nightmare: overcrowding, strollers could not pass, there was a queue in the bathroom, there was nowhere to put things, quarrels and resentments began for patients who were not to blame for anything.

Secondly, I am very unhappy with the treatment. Procedures were dispensed left and right to strangers for cash without checks or receipts. There are queues at the clinic. And if you missed the procedure, no one will give it to you - your time is taken. The result - in 45 days the daughter received only 10 mud and 9 baths (for comparison, in Slavyansk for 40 days 12 mud, 12 baths and 10 hydromassages, plus five days of rest).
Probably, the owner of the sanatorium, People's Deputy Alexander Ponomarev, thinks that it is enough to build ramps near the buildings and you can receive bedridden patients. Plus more advertising.
Advertising, of course, is the engine of progress, but you can’t lie so shamelessly!
Lie #1. “Specially trained people” work with spinal patients in the sanatorium. That is why the ticket is so expensive.
Employees who have ever dealt with bedridden patients in the Arktika can literally be counted on the fingers of one hand. Most do not know how to turn / shift / transplant the patient, or wash, dress, change the bed, or let go of the procedure. Learn "on the go" and on living people. Patients are dropped, bruised and scratched, and procedures are denied.
In addition, if a person does not know how, he spends much more time on the same work.
Hence the unwillingness of the attendants to do something, the desire to evade, shift work to "another shift", etc. There are only two evacuators for fifty patients. They run like bobbies all over the territory. And they also learn “on the go” to shift, transplant: they drop, scratch, get angry.
If you have a problem, it is better not to contact the staff. No, they are not rude, refuse politely and do not try to solve the problem. One evening, in the absence of the maid, I could not, for example, find a doormat in the building. This is already ridiculous, and the nurse was calm as a boa constrictor.
The administration tried to solve the problem of spinal care at the expense of the so-called. "accompanying". They began to give them folding beds with a bed and even feed them in the dining room, repeating that they were "going to meet the sick. " This led to the fact that a wave of escorts poured into the sanatorium, who can serve themselves (why not live by the sea for free? ). And there was no place for those accompanying newly arriving spinal spinal patients.

Soon the administration realized something, and began to offer to share vouchers, which is strictly forbidden to do.
Conclusions:
1. The administration of the Arktika sanatorium must learn to read diagnoses and distinguish between patients who can take care of themselves, at least with the help of a nanny, and those who really cannot take care of themselves. The administration should allow the latter to officially keep an escort near him, who helps the nanny to serve a bedridden patient, performing, among other things, the work for which she receives a salary.
2. The presence of an escort does not mean that the nanny should not approach the patient at all (I have heard in the Arktika sanatorium: “You are a mother, so you wash! ”). Another procedure can be performed only by two or even three people, and because the patient is served by an escort, the cost of the tour and the salary of the nanny do not decrease. By the way, some mothers of seriously ill patients can teach even an experienced nanny or tow truck a lot. And an experienced nanny, no matter how she hurries, will never grab a patient without asking: “What places can you be taken for? what can you do yourself? How can I help you? " But in the Arktika, the staff does not ask anything, diligently pretending to be "specially trained. "
3. The doctor must walk through the wards every day, examine the patient and allow him to the procedures (or not). 45 days are given precisely in order to have time for all sorts of snot and deterioration. Still, they are seriously ill. And the program of climatotherapy must be carried out.
4. The number of tow trucks should be increased several times.
Lie #2. The beach is staffed by "specially trained swimmers who help spinalists. "
The beach in the "Arktika" is absolutely not equipped. For 500 vacationers 25 sunbeds. No sunshade in wheelchair accessible area. There are not only evacuators-bathers, but even rescuers. Just putting the patient on a sunbed so that he at least sunbathing is already a problem.


This lie is the most offensive: for once, a person was given a ticket to the sea in the summer, he traveled more than one hundred kilometers to sit in a wheelchair in the heat and look wistfully at the bay? (Look at the photo). So they climb into the water as best they can, on all fours, on crutches. And this is dangerous. It can be seen that the administration of the Arktika is not responsible for the lives of patients.
There is also a pool, but it is also inaccessible to spinalists.
Output:
Until the beach is equipped with special devices and provided with rescuers and evacuators, it is dangerous to send patients to the Arktika in the summer.
Lie #3. The sanatorium has special equipment for servicing bedridden patients.
Even the asphalt on the territory needs repair. Wheelchairs are broken.
The only special equipment that I saw in the corridor of the bathroom department was a non-working lift. There are no trestle beds, no premises, no personnel for dressing the patients in the hospital. Therefore, they take them out of the bath, put them in a stroller, cover their shame with a towel, take them down the street to the building and put them on the bed. Summer, thank God.
Neither on the beach, nor in the pool, nor in the baths there is any special equipment for bathing bedridden patients.
Conclusions:
1. Spinal supporters should have priority in procedures. Need to equip
separate special cabins for the bedridden, and until the evacuators take away the last spinal patient who is scheduled for the procedure today, other vacationers should not be placed there.
2. Until special equipment is installed in the hydropathic clinic, on the beach and in the pool, it is not advisable to send heavy spinals to the Arktika. Especially from afar.
Lie #4. Bedridden patients are released the whole range of procedures.
Due to the inability and fear of drowning the patient, water procedures for bedridden patients are limited. For example, my daughter was denied a hydromassage, because. failed to release this procedure. And with her diagnosis, this, as they say, is “the first remedy”, and in “Slavyansky”, for example, she received hydromassage. Agree that electrophoresis, massage, etc. can be obtained from any hospital in your area.
Conclusion: The treatment program provided for by the voucher for bedridden patients is not carried out in the Arktika.

Lie #5. For bedridden patients, the laundry washes personal belongings.
I don’t know about others, but my daughter was refused to do laundry. But that's not the problem. There is absolutely no place to dry clothes: each room has a balcony, but there are no ropes, and you have to hang clothes on the balcony railing.
GENERAL CONCLUSIONS:
The owner of the sanatorium, its administration must understand and explain to their employees that seriously ill people have come to them, who, in addition to physical suffering, also have severe psychological trauma, depression. Depression is also found in close relatives, especially mothers. They need at least pity and human help. Those who do not understand this should look for another job. In words, we all sympathize, but in reality, not everyone is able to help the suffering without irritation and disgust. Well, making money on human grief is a sin. This was demonstrated by the unsuccessful experience of treating spinal patients in the Arktika sanatorium in 2015.