TUI Magic Life Jacaranda 5*– Reviews

TurkeySide
18
Rating 8.510
based on
18 reviews
№14 in the hotel rating Side
8.6 Rooms
7.8 Service
8.0 Cleanliness
8.4 Food
9.0 Amenities
Jacaranda Hotels Side is located in the Gundogdu area of ​​Side. Built in 2014. Cozy area. Suitable for families with children and youth.More →
аватар Kolohata
 •  traveled 2 years ago
Rating 10.0
Now in tui magic life jacaranda 5* Very satisfied. The food is super, the choice is huge, alcohol, sweets, etc. the tables are full. the service is very good, everything is great. the sea is warm, the weather is great There are not many Russians, mostly Europe. … More ▾ Now in tui magic life jacaranda 5*
Very satisfied. The food is super, the choice is huge, alcohol, sweets, etc. the tables are full. the service is very good, everything is great. the sea is warm, the weather is great
There are not many Russians, mostly Europe.
аватар marinababich
 •  traveled 3 years ago
Rating 10.0
Were in June 2021, the hotel liked everything 100%. Previously, there were also 5 * in Turkey, but there were always some shortcomings. This time everything is just incredible and wonderful. Gorgeous beach, almost empty, beautiful sea with light waves, the kid liked to swim on the waves. The cuisine is delicious, the design is great! Every day the staff came up with something, some new concept, for almost two weeks there were no repetitions -)) Rooms are cool, we were given on the 4th floor, near the elevator, very convenient. … More ▾ Were in June 2021, the hotel liked everything 100%. Previously, there were also 5 * in Turkey, but there were always some shortcomings.
This time everything is just incredible and wonderful. Gorgeous beach, almost empty, beautiful sea with light waves, the kid liked to swim on the waves. The cuisine is delicious, the design is great! Every day the staff came up with something, some new concept, for almost two weeks there were no repetitions -)) Rooms are cool, we were given on the 4th floor, near the elevator, very convenient.
Ice cream and Belgian waffles daily by the huge pool.
Pools - a huge selection of swimming areas for both adults and children. The hotel is incredibly CLEAN. All bathrooms are clean. Some alcohol wipes and cutlery packed were waiting for guests right at the entrance to the restaurant, they were also very quickly presented on request. I liked the quarantine concept, when food is imposed by waiters, not taken by themselves.
If you love beautiful green areas, walks, pools and the sea - you here -)) We will definitely be more than once.
аватар katiysik.lytvynenko
 •  traveled 3 years ago
Rating 10.0
The hotel is beautiful, we were in the middle of May. The territory is very large, beautiful, well-groomed, many different plants. The beach is sandy and the entry into the sea is also sandy, there are many sun loungers, towels are provided. On the territory there are a lot of entertainment: archery, tennis, badminton, catamaran, football, volleyball, water slides, hammam, disco. … More ▾ The hotel is beautiful, we were in the middle of May. The territory is very large, beautiful, well-groomed, many different plants.
The beach is sandy and the entry into the sea is also sandy, there are many sun loungers, towels are provided. On the territory there are a lot of entertainment: archery, tennis, badminton, catamaran, football, volleyball, water slides, hammam, disco.
All entertainment must be registered through the application (they have their own application).
Wi-Fi works great throughout.
By nutrition: there is beef, turkey, chicken, grilled, steaks, stewed, boiled, tuna, salmon, grilled fish, french fries, slices, mashed potatoes, boiled, rice, pasta, spaghetti, burgers, varied bread, pancakes, croissants, apples, oranges, grapefruits, watermelon, strawberries, kiwi, various salads, cucumbers, tomatoes, radishes, all kinds of greens, a lot of desserts for every taste, different cheeses, sausages, sausages, yogurts, sauces and many more things you can’t remember...
On the beach there is a bar with drinks and food, but it does not work all day, they make cocktails, beer, pizza, nuggets, eat vegetables, fruits.
Near the main restaurant there is a cafe house where there is a bar, ice cream from 15:00, Turkish coffee.
Bar near the stage there only drinks and chips with nuts.
There are a la carte restaurants, everything is also delicious.
The staff speaks English but everyone is very friendly and polite, they clean well.
The rooms are fresh, everything works, there is a hair dryer, slippers, a safe, a TV, a refrigerator, a mini bar is included in the price, a sewing kit, towels.
If you leave the hotel to the right, somewhere within a radius of 1 km there is a market, we bought homemade Turkish delight there, very tasty, there are also clothes, shoes, bags, etc.
In general, we all really liked it.
аватар alex.sporttop_gmail.com
 •  traveled 4 years ago
Rating 10.0
Surprised by the bad reviews. The hotel is super. Huge, beautiful, well-groomed territory. Great big beach and gorgeous sea. The rooms are new, well thought out and comfortable. We were with a small child, there was already a cot in the room. The food is delicious from morning to night and everywhere. Pour whatever you want and in any quantity. … More ▾ Surprised by the bad reviews. The hotel is super. Huge, beautiful, well-groomed territory. Great big beach and gorgeous sea.
The rooms are new, well thought out and comfortable. We were with a small child, there was already a cot in the room.
The food is delicious from morning to night and everywhere.
Pour whatever you want and in any quantity.
Special thanks to the staff. Everyone is friendly, smiling and always willing to help.
Lots of entertainment and sports programs. Discos, shows, tennis, beach volleyball, archery, darts, etc.
I definitely recommend.
аватар Ivanovaagata8
 •  traveled 6 years ago
Rating 1.0
Stayed at the hotel from 06.09. 2018 to 11.09. 2018. The hotel does not correspond to the declared stars!! ! What a waste of money and nerves. An unpleasant impression left after the rest! This hotel just needs to change staff and managers. 95% of the staff are not friendly, not motivated, and some are downright rude! The food is monotonous and almost everything smells unpleasantly of lamb. … More ▾ Stayed at the hotel from 06.09. 2018 to 11.09. 2018. The hotel does not correspond to the declared stars!! ! What a waste of money and nerves. An unpleasant impression left after the rest! This hotel just needs to change staff and managers. 95% of the staff are not friendly, not motivated, and some are downright rude! The food is monotonous and almost everything smells unpleasantly of lamb. The drinks also leave a lot to be desired. The room was given with a delay, poorly cleaned. Child 2.5 could not be fed. Saw a snake on the playground! WiFi in the hotel did not work, except for the reception. This hotel has only one plus - the territory and an incredibly beautiful garden! After a week of staying there, we changed the hotel and enjoyed the next week!! !
аватар Furaev
 •  traveled 6 years ago
Rating 4.0
We arrived at this hotel on 16.06. We settled quickly! Visually, the hotel is really not old. There is practically no children's animation, it is terrible. I liked the food, the selection is good. Now attention!! ! Our child developed a terrible allergy in the form of a cough, almost to the point of vomiting. … More ▾ We arrived at this hotel on 16.06. We settled quickly! Visually, the hotel is really not old. There is practically no children's animation, it is terrible. I liked the food, the selection is good. Now attention!! ! Our child developed a terrible allergy in the form of a cough, almost to the point of vomiting. As a result, after the next washing of the room by the attendants, everything escalated and it became clear that this was the reason. The attendants simply pour a lot of chemicals into the water from the heart, which leads to allergies. We reported this to the reception and asked not to wash the room. At the reception, Daria (Russian-speaking) said that she would report everything to the cleaning service. We had to manually wash the entire room and how surprised we were that there was a lot of dirt (photo attached). That is, cleaning essentially tells the dirt in the middle of the rooms and that's it. Dust is not selected at all. We reported this to the reception. The show began when, after 2 days, they again washed the room and the child immediately began to cough when he came in. We called the reception manager and he turned on the fool that he did not understand what happened. His colleague front office manager arrived in time for him and also began to not understand what they wanted from them. A cleaning lady was sent and began to smear all the dirt on the floor with a mop. They were shown both a dirty rag and curtains, but they hastily left without solving the issues. Tomorrow we meet with the manager of the hotel. People with small children, run away from here, otherwise the harm to health will outweigh the benefits of rest. This hotel is far from 5 stars. Never had such terrible service in any hotel.
Чистота штор Чистота штор 2 А вот после ручной уборки И протирании пыли
аватар ndayneko
 •  traveled 6 years ago
Rating 8.0
Traveled as a family with a 9 year old. We arrived at the hotel at 6 am. Bypassed the territory and at 7 - for breakfast. They wanted to check in right away, they decided the issue for an additional fee, they gave a two-room suite. The room is excellent, air conditioning, two TVs. When we booked the tour, I was afraid that the beach was far away. … More ▾ Traveled as a family with a 9 year old. We arrived at the hotel at 6 am. Bypassed the territory and at 7 - for breakfast. They wanted to check in right away, they decided the issue for an additional fee, they gave a two-room suite. The room is excellent, air conditioning, two TVs. When we booked the tour, I was afraid that the beach was far away. Really - not far, especially useful after a delicious meal. Maybe we are not so fastidious, but I liked EVERYTHING. I won't say anything about children's animation. Evening shows are great, everything is scheduled until 2 am. I would love to visit Jacaranda again.
аватар iosmasterdev
 •  traveled 7 years ago
Rating 9.0
We rested in Jacaranda at the end of June - beginning of July 2017, it was our 3rd vacation in Turkey and so far the best. The only disappointment is the work of TUI guides in the hotel and on excursions (but this is not a hotel problem) and Wi-Fi. Hotel and territory: The hotel is unrealistically beautiful, the hall and the chandelier are just a feast for the eyes! Just look at the photos. … More ▾ We rested in Jacaranda at the end of June - beginning of July 2017, it was our 3rd vacation in Turkey and so far the best.
The only disappointment is the work of TUI guides in the hotel and on excursions (but this is not a hotel problem) and Wi-Fi.

Hotel and territory:
The hotel is unrealistically beautiful, the hall and the chandelier are just a feast for the eyes! Just look at the photos.
The hotel is conveniently located, we are the first to arrive at the hotel, the last to be picked up from the hotel. The nearest shop in Side is 15 minutes (if you leave the hotel and go to the right).
The territory of the hotel is large and beautiful, everything is well-groomed, trimmed. Not perfect, but at a good level.
Wi-Fi - poor, somehow works in the lobby, sometimes in the rest of the territory. At the end of the holiday, posting a video on Instagram was a half-day affair. On the other hand, we went to rest in the first place, and not to sit on the Internet.

Sea and pools:
The pools are excellent, mostly interconnected, there are children's, indoor, pools near with ladders from the rooms on the 1st floor.
In the morning we found sunbeds without any problems, if you go out after 12-00, you had to go and look.
I liked the sea very much, clean and beautiful. The beach is large - sandy, there are showers, changing rooms, a bar nearby. The beach is not perfect like everywhere else, when entering the sea came across small stones.
Before the trip, I met bad reviews about the steps to the sea, I can assure you that going up and down is not difficult, in addition, there is a detour without steps.

Room and cleaning:
We lived in a standard room, it had 2 large beds + sofa, TV, hair dryer, safe, balcony, etc. There were no bathrobes and slippers, there was a lack of iron, I had to pay $ 2-3 for ironing (iron at the reception do not give).
Overall a big, nice room with everything you need.
I didn’t like cleaning, somehow a blunder, without swans and other figurines from towels. In addition to cleaning, you must put water in the refrigerator, if you don’t leave a tip, they can forget about water (although it may have been 2 accidents).
Animation with sports activities:
The animation is unobtrusive, no one pulls anyone and does not persuade anyone to participate somewhere. The shows in the amphitheater are boring, the animators, of course, are trying, but it is clear that they are not prof. artists.
Shows or live music on stage with guest artists near the bar, I really liked it.
Sports activities are definitely an advantage of this hotel. We went mountain biking - hard but great, tennis - novelty group workout, aqua-cycling in the pool - weird but repetitive, archery - great, boxing - more like an intense workout.
We also worked out in the gym - there is everything you need, water, a towel (but there is no locker room, go straight in the form).

In general, this hotel is by far the best we have seen in Turkey and Egypt!
Номер Телевизор в номере Ужин по субботам Ужин Мороженное, бесплатно дают каждый день Пенная дискотека днем Шоколадный фонтан на гала-ужине Гала-ужин
аватар yanok111
 •  traveled 7 years ago
Rating 3.0
Good afternoon everyone! Rested with a child of 5 years from May 29 to June 19.2017. The hotel was chosen for a long time, because. the trip was planned for three weeks. After reading last year's reviews, I was expecting something completely different. My check-in went quickly, because. I paid for a room with a direct view of the sea, there are few such rooms in the hotel, therefore they settled immediately. … More ▾ Good afternoon everyone!
Rested with a child of 5 years from May 29 to June 19.2017.
The hotel was chosen for a long time, because. the trip was planned for three weeks. After reading last year's reviews, I was expecting something completely different.
My check-in went quickly, because. I paid for a room with a direct view of the sea, there are few such rooms in the hotel, therefore they settled immediately. Room on the 5th floor 5439. The first few days there was no food, well, I thought the beginning of the season, later I realized there was nothing to wait! I took fish several times, it’s not possible to eat it - it’s just raw !! ! Look very carefully, in such heat from such a fish can be a problem! The only thing left was the chicken. Which a week later it was impossible to eat! A few times there was also something like goulash. And that's it! Normal dinner was only twice a week. This is Friday - "White Party" and Sunday - "Turkish Night! " Only on this day there were 3 hot dishes, baklava and a large selection of fruits! So if you are planning a good and varied meal, you definitely do not come here!! ! Of the big minuses, I want to note the boorish behavior and attitude towards Beach Boy tourists! He never brought mattresses, he went all the time shouting at me and the child... don’t take it, don’t spill sand, don’t carry glasses, etc. One day, I just had to send him away! Didn't fit anymore. Another minus is the road to the beach, for us personally as a child it took 10 minutes. But believe me, walking at +35 in the scorching sun, uphill is very tiring . . The child barely reached, even took it in her arms. In the first 10 days there was juice in bags on the beach, and then they simply stopped pouring it, when I asked the manager why, I received a rude answer...
Animation in the hotel. In fact, there are 27 of them. At least three guys were from Ukraine. But believe me, they never approached me and my child! But they were constantly spinning around the Germans . . The animator sees such an indifferent team for the first time! Children's animation - ZERO!! ! Spent a lot of money for the entertainment of the child. (because everything in the hotel - a trampoline, carousels, cars, cotton candy, popcorn - everything is paid! I had to buy and take my child myself. Because the kids club is a complete disaster. On the second day, they came to meet us. met not a pleasant girl, with a rude voice - Tamara (German in my opinion). She shouted at the child so much that she completely refused to go to the mini-club! They are still somehow following the Turkish children, ours is completely ignored! I stood personally and saw how she yelled at a boy of five years old !!!
Summing up, I want to say. The hotel did not fully meet my expectations for a good stay! The bright impression was only excellent, warm sea and a nice room! Everything else does not deserve a rating of 5, and even more so for a five-star hotel with ultra all-inclusive service! We will not return to this hotel!
Have a good holiday everyone!! !
аватар svetlana.mosyuida
 •  traveled 7 years ago
Rating 10.0
It was the first time at the hotel, and it suited me : ) because it meets my criteria for a beach holiday. 1. Location. Not far from the airport (a little less than an hour drive). 2. Territory. The hotel is huge, therefore, there are a lot of people, but the hotel has a large territory, so there are no crowds and crowds of people in one place in a small space. … More ▾ It was the first time at the hotel, and it suited me : ) because it meets my criteria for a beach holiday.
1. Location.
Not far from the airport (a little less than an hour drive).
2. Territory.
The hotel is huge, therefore, there are a lot of people, but the hotel has a large territory, so there are no crowds and crowds of people in one place in a small space. Even in the evening the restaurant is tolerable (distant halls are also opened).
3. Beach and sea.
The beach is long and deep. Good smooth entry into the sea.
I usually went down the stairs to the beach, up the path. As a rule, I went to the beach three times a day - in the morning, after dinner, and in the evening just for a walk.
I really liked the wicker umbrellas on the beach, I looked at them in the photographs when I was choosing a hotel, and so under them I spent time on the beach, under the canopies, the population density is increased compared to umbrellas. There were always free sunbeds, both in the morning and in the afternoon. This year, from the very beginning of June, the water in the sea was very warm, wonderful.
On the beach, a bar with food is open until 16:00, with drinks until 18:00, there are also refrigerators with water.
Near the bar there is a playground under a canopy - swings, slides, a ship.
There are changing rooms, showers, toilets.
On the way to the beach, immediately after the bridge, there is a towel booth on the left, opening hours from 9 to 12, from 15 to 18.
4. Food.
I can’t say anything bad about food, I always had something to eat, but I don’t eat seafood, fish, so I didn’t notice their absence or bonyness. And upset by the lack of strawberries and cherries in early June, the berry season. I love desserts, I tried many different ones every day.
5. Room and cleaning.
Everything is OK, the room is spacious, two double beds, a sofa in front of the TV, the TV has a lot of channels in all languages, there is a USB connector, I watched movies from the hard drive.
If someone is talking on the balcony, and the balcony door is open in our room, then, of course, these conversations are heard.
The cleaning lady was hardworking, and for the first time she came on the first day at 14:00 (I remind you that check-in was at 12:30). The next day she came at 9 am, I said no, thank you, I hadn’t had time to get dirty yet. I went to meet with the guide, who said that if the cleaning lady came to you, and you said no, it’s not necessary, then that’s it, she won’t come the same day. My hardworking cleaning lady came the same day at 15:00)) After that, I finally began to use signs on the door. Cleaning was normal, towels were changed, once I got a swan with rose petals, bed linen was also changed every three days, toilet paper was given out in the right amount, liquid soap and shower gel were replenished.
The room has slippers, kettle, cups, tea bags. In the mini-bar water, pepsi, sprite, fanta.
5. Pastime.
This is the second reason the hotel was chosen. Sports, lots of sports, there is always something to do. Upon arrival at the reception, they give out a schedule of all activities for the week, A4 sheet on both sides. From 9 am to evening (with a break for lunch) there are some sports activities. Spring jumping, tennis, football, volleyball, fitness, yoga, aqua aerobics, water bikes, archery, group cycling trips for different distances, table tennis. There are towels and water in the classroom; lessons in English.
6. Other.
I didn't go to animation.
This year, according to the sensations, 70% of tourists are Russians and Ukrainians. Few Germans, a little more Poles.
Wi-fi catches well in the lobby and on the beach, in the room (at least in my room) is very bad, one might say, and does not catch at all.
On the ground floor there is a spa, gym, hairdresser.
There are “adults only” zones, a relaxation pool, a relaxation corner, and also zones on the beach.
I would return to the hotel, everything suits me.
На фото место, где мы играли в волоейбол.
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Отель Jacaranda Hotels Side расположен в районе Гюндогду курорта Сиде. Построен в 2014 году. Уютная территория. Подходит для семейного отдыха с детьми и молодежи.

Location В 65 км от аэропорта г. Анталия, в 55 км от центра г. Анталия, в 10 км от г. Сиде, в 3 км от поселка Чолаклы, на берегу моря.
Description of the beach Собственный песчаный, протяженность — 150 м. Расстояние до пляжа -— 500 м от Активити бассейна. Бар на пляже (бесплатно), пляжные полотенца (бесплатно).
  • 1st line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Круглосуточная стойка регистрации, room service: круглосуточно (платно), диетическое и вегетарианское меню меню, 7 ресторанов — 1 основной, 6 a la carte (итальянский, турецкий, рыбный, дальневосточный, ресторан 4 сезона, по предварительной записи, за неделю проживания посещение каждого ресторана 1 раз — бесплатно), азиатский — плата за резервацию), 7 баров, магазины, 7 конференц-залов, Wi-Fi в лобби (бесплатно), интернет-уголок в лобби (бесплатно), 1 крытый бассейн (подогревается только в зимний период до 1 мая), 7 открытых бассейнов, у бассейна зонтики, шезлонги, полотенца (бесплатно).

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • heated swimming pool
  • conference hall/banquet hall
  • parking  FREE 
  • car rental
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • currency exchange
  • payment by payment cards
For kids 2 детских бассейна, мини-клуб Magic Mungo (3–6 лет), джуниор-клуб Magic Kids (7–12 лет), макси-клуб Magic Teen (13–16 лет), детская анимация, мини-дискотека, детский буфет.
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot
Entertainment and sports Бесплатно: 6 водных горок, джакузи (в крытом бассейне), аквааэробика, степ-аэробика, пилатес, водное поло, 7 теннисных кортов (искусственная трава и кварцевый песок), прокат теннисных ракеток и мячей, освещение теннисного корта, пляжный волейбол, мини-футбол, дартс, бочча, стрельба из лука. Платно: игровая комната, игровые автоматы, водные виды спорта.
  • water park and slides  FREE 
  • sauna/bath/hammam  FREE 
  • jacuzzi  FREE 
  • table tennis  FREE 
  • tennis court  FREE 
  • volleyball  FREE 
  • basketball playground
  • football field
  • gym  FREE 
  • aerobics  FREE 
  • water activities
  • surfing  FREE 
  • disco club  FREE 
  • animation
Description of rooms

В отеле всего 771 номер. Отель состоит из 6-этажного здания Main building и пятнадцати двухэтажных коттеджей Lake Houses.

In the rooms

Номера оснащены чайником и телевизором с плоским экраном и спутниковыми каналами. Кроме того, в них обустроена гостиная зона. Некоторые номера выходят на террасу, а из других открывается вид на бассейн. Во всех номерах отеля Jacaranda Hotels Side в распоряжении гостей кондиционер и письменный стол.

  • bath / shower
  • hair dryer
  •  FREE 
  • safe  FREE 
  • air conditioner
  • cable/satellite TV
  • phone $
  • internet wi-fi  FREE 
  • tea/coffee maker
  • balcony/terrace
The address Gündoğdu Turizm Merkezi Sancak Mah.E.Mumcu Bulv. No 17, Side, Antalya, Turkey
Phones: Tel: +90 242 763 0500, +90 242 606 1111
Fax: +90 242 763 7878
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в баскетбол, футбол. В отеле есть водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой. По Вашей просьбе отель предоставляет детскую кроватку (бесплатно).