Внимание Аллергики!! Allergy Attention!!

We arrived at this hotel on 16.06. We settled quickly! Visually, the hotel is really not old. There is practically no children's animation, it is terrible. I liked the food, the selection is good. Now attention!! ! Our child developed a terrible allergy in the form of a cough, almost to the point of vomiting. As a result, after the next washing of the room by the attendants, everything escalated and it became clear that this was the reason. The attendants simply pour a lot of chemicals into the water from the heart, which leads to allergies. We reported this to the reception and asked not to wash the room. At the reception, Daria (Russian-speaking) said that she would report everything to the cleaning service. We had to manually wash the entire room and how surprised we were that there was a lot of dirt (photo attached). That is, cleaning essentially tells the dirt in the middle of the rooms and that's it. Dust is not selected at all. We reported this to the reception. The show began when, after 2 days, they again washed the room and the child immediately began to cough when he came in. We called the reception manager and he turned on the fool that he did not understand what happened. His colleague front office manager arrived in time for him and also began to not understand what they wanted from them. A cleaning lady was sent and began to smear all the dirt on the floor with a mop. They were shown both a dirty rag and curtains, but they hastily left without solving the issues. Tomorrow we meet with the manager of the hotel. People with small children, run away from here, otherwise the harm to health will outweigh the benefits of rest. This hotel is far from 5 stars. Never had such terrible service in any hotel.