Не стоит потраченных денег Not worth the money spent

The hotel area is nice, the pools are good, the animation for children is good, but that's where the advantages end. The price does not match the service. The lack of a normal Internet in our time is a sign of bad taste. In this hotel, it is only in the lobby and near the pools (and they are proud of it). More precisely, in these places there is wifi, and the Internet is either completely absent, or "super high-speed" as in the days of modems. There was no wifi in our room. Someone was more fortunate to get wifi from the pools, although I don’t know what is better to suffer with local wifi or Turkish roaming. A lot has been written about the rooms of this hotel, I want to add that the refrigerator (minibar) did not work for us, electricity went out at night, a repairman was called in the morning and after an hour of waiting we left for breakfast. On the second day, the shower ran out of shampoo, so until the end of the holiday, he did not appear there. In the room, regardless of the number of residents, the key card is issued one . . a complete inconvenience. Apparently they are worried about electricity consumption : ) The food is below average . . it doesn’t fit into the price of a ticket... I forgot what heartburn is for a long time, I remembered here... It’s hot in the main restaurant, most of the air conditioners do not work. Most likely save on electricity. Ice cream is handed out an hour a day by the pool. The queue runs like in the Mausoleum. Fu, what meanness... what is this ?? ? deficiency or greed? And explain to the children that ice cream should be received as a reward for the heat queue test....What else to add ??? ! Any problems that are reported by phone to the reception are solved for a long time... with an agonizing wait. It looks like they save on staff too.
Separately, I want to say about the restaurants. We were in Italian (one visit is free). I don't know why this Italian eatery is called a restaurant. The restaurant should have a menu and a bunch of dishes of the corresponding cuisine to choose from. I would call this "restaurant" an Italian army canteen. There is no menu, and they deliver the same food to everyone. Of all the public catering establishments known to me, only in the army (well, or school) canteen everyone eats what they have cooked. And they cooked there, by the way, what I can cook myself - cheese puree soup and pasta....Not a restaurant, but a misunderstanding.
The hotel proudly hung 5 stars on its chest, but there are so many annoying little things that the whole holiday is a complete disappointment. I wrote about some in detail, but more can be added for completeness of understanding.

There is a toilet on the territory of the children's club, one evening there was stupidly no light in it, the other it was generally closed... just like in Ukraine everything . .
Near the children's pool (for the smallest ones), to the left of the entrance to the territory of the children's club, toilets work during the day (they are the most popular, there is a bar nearby and go there from all pools), but at 17.30 they are closed, while all the people are all even near the pools. Funny metamorphosis! Why they are closed for me remains a mystery!
The spa area has an indoor pool. We went to the hammam after dinner, while it was hot as hell outside. After the hammam it was a pleasure to swim in the indoor pool, but from time to time we stumbled upon a closed door. At the same time, no cleaning or other manipulations with the pool were carried out. You involuntarily recall your native Soviet of Deputies...
Many toilets have motion sensors. I sat down on the potty, the light went out... sit in the dark, write a review of the hotel... wrote a review, waved his hands, the light turned on, finish the procedure : ))
The children's pool area is fenced with such a fence in the form of large stones. And this knee-high fence blocks the path that people walk from the two pools to the toilet (which closes at 17.30). All day long, citizens of all ages and nationalities jump over these stones with laudatory thoughts about the architect who erected this miraculous obstacle on one of the busiest paths of this hotel. More than once we have witnessed the broken legs of unfortunate vacationers jumping over this pile of stones.
Lots of annoying little things like that. To state everything, you need to walk the whole rest with a notebook and fix it so as not to forget. I think that's enough for my review....
Conclusion: the hotel is not worth the money spent, we will not go there again! Rested in July 2018