Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
6.0
Cleanliness:
5.0
Food:
9.0
Amenities:
7.0
We decided to go spontaneously, because there were no early bookings, we chose according to reviews from what we could find on the budget when the season had already begun.
1. Tour operator, flight and transfer. We went through the TUI, were satisfied. Two days before the flight, the departure time was postponed several times, the delay was several hours (but these are more questions for the air carrier). The host guide was not very good - he was silent all the way, he didn't even try to tell anything. I liked the hotel guide. The meeting was quick, he did not impose excursions, gave the necessary information about the hotel, answered questions. There were only positive impressions from meeting with him.
2. Checked into the hotel immediately upon arrival (we arrived after 14), put on bracelets. Said about the bus to the beach and beach towels. They gave information about the hotel in Russian, showed me to the room and delivered the luggage.
3. Number. 5 stars does not pull well in any way. A bunch of interior errors that need repair. Cleanliness is top notch too. I decided not to spoil my mood because of these little things, after all, we went to bathe the children in the sea, and not for the sake of chic-brilliance of the rooms. We lived on the second floor of the main building, the view from the room is unattractive: on the roof of the basement and the hostel for staff. But this, as it turned out later, had its advantages: firstly, in the evenings, the animation of the neighboring hotel is visible, the rest of the time the noise of our hotel does not interfere. Secondly, the room was located above the reception, and therefore the Internet was even in the room, although in most of the hotel, remote from the reception, it was very weak. The room had 2 double beds and 2 single beds for children. There was a liter of mineral water, fanta and cola in the fridge upon check-in - this is for the entire stay. For the sake of truth, they did not manage to drink them, because there were always enough drinks in bars and restaurants. Also bottles of drinking water were replenished daily. In general, water on the territory of the hotel is freely available everywhere, take it, drink as much as you like. There was also a kettle and tea bags in the room. And for some reason, only two cups for 4 people. They asked for two more. Twice they turned to the reception and once to the maids and still received these coveted cups on the second day of their stay. Tea bags and sugar were also replenished, but there was an acute shortage of green tea in the hotel. The air conditioner worked well, but blew on the bed of one of the children, so we slept at night with the balcony door turned off and open. There is electricity in the sockets only if the key card is inserted into a special slot.
3. Cleaning. The floor was washed every day. Not sure about changing sheets and towels. Covered - yes, towels folded - yes. And they changed or corrected the old one - it's not entirely clear here. On the first day I threw a towel with dark spots on the floor, I wanted no spots. After cleaning, I found it neatly folded on a shelf with the same spots, for the sake of truth, instead of 4 towels, we formed as many as 5 with it. I didn’t throw more towels on the floor except for a towel for my feet. Once it got very dirty, they really replaced it with a clean one.
4. The staff is not particularly friendly, with rare exceptions, but not rude. What they asked, they did everything, albeit without much enthusiasm. None of the skin climbed. Example. I did not find a bag of green tea around the hotel, I asked the bartender a question. The result - he turned his head in different directions, allegedly in search and shrugged his shoulders, they say, no, no. And he said something in Turkish, but go and understand him. No one rushed to look for tea for me, and to replenish their own depleted supplies, too.
5. Territory. The territory is occupied only by the hotel and bars, swimming pools. There is no place to walk at all. There is a playground near the annex buildings, but there is often sun. There are two pools. Water with chlorine. We used it twice: the first one on the day of arrival, because we really wanted to swim, and there was little time left before dinner. And the second time when the children wanted to go to the slides. There are two slides, they work only part of the day. For the sake of interest once you can ride. The red one is less fast, but I hurt my elbows on it. She went down with a small child, and when she held him, she did not press her hands close enough to her. The end result is torn skin. But if you go down yourself and keep your hands to yourself, it's quite normal. Because of the chlorine, we didn’t go there anymore, they preferred the sea.
6. Beach. The sand is brown, there are a lot of cigarette butts near the sunbeds, if they clean it, it is not very active. The hotel has its own area under awnings for sun loungers, mattresses. Everything is free. We always had enough sunbeds, we went to the beach after breakfast. On the first day we tried to take a sunbed in the afternoon, leaving a towel. The beach worker took the towel, like it was his, and did not want to give it back. Managed to return the towel only after disputes. On the second day, it became clear that after dinner it makes no sense to take sunbeds, since there are enough free ones. Each hotel has its own sunbed area (beaches of other hotels are nearby), but the swimming coastline is shared with others. Walk to the beach for about 10-15 minutes slowly with a child. Every 20 minutes a bus runs from 9 am to 5:40 pm and back accordingly. By bus, if you leave immediately - 1 minute maximum.
7. The sea is clean, if calm. The entrance is sandy, shallow water is quite extensive. When there were waves, near the shore the water was muddy from sand and algae, but further into the sea it is again clear. The water is very warm.
8. About food. The food is a solid five. Chefs are great. Lunch was similar to dinner, only with fewer dishes and less variety. The food is delicious, although there are many spicy dishes, sometimes the children could not eat what they chose, they had to look for something else. Every time there was meat and / or poultry, and fish, a couple of times there was liver, greens, raw and cooked vegetables, various side dishes, sauces, snacks, pickles, soup-puree. Sometimes there were cutlets, very attractive in appearance, and there was always a queue behind them, but in reality it was a semi-finished product or processed remains of yesterday's meat. For dinner, they always cooked something on the grill, mostly spicy. You could also order pasta to your taste, but there was always a queue for them. the menu is standard. French fries - eat at every meal. Of the fruits, there were always watermelon and melon, supplemented with some other fruit on different days: plums, apples, peaches, grapes. There are quite a lot of desserts, beautiful and appetizing. Several cakes. When we tried it after a couple of days, we realized that a lot of this is the same type and the variety is not so great. Although sometimes there were new things. The first day they served several types of baklava, then it was gone. For breakfast, there are always cereals of several types, waffles, cookies, halva, Turkish delight; eggs and omelettes in different variations. Milk. Pancakes. All kinds of toppings, liquid honey and honeycombs. You can make hot sandwiches with cheese and sausage or just toast. Buns, pretzels. Sausages, sausages, cheeses. I personally did not like the sausage, but the local cat ate it, at least one of the types. Milk porridge. Cheeses, mainly like cheese and suluguni.
From drinks Turkish tea and tea bags. Coffee from the machine is just disgusting, instant slop. But at breakfast there was always a tub of filtered coffee nearby, quite decent. You can also get hot milk here. In the bar, cola, fanta, sprite 7ap, sparkling water, packaged juices. Wine red, white, rose, beer. What kind of strong alcoholic was - no idea, they didn’t drink. White and red wine is so-so, but you can drink with good food. I didn't like the rosé at all. Maybe it's a matter of taste. In a cafe on the beach, cakes with filling are baked, followed by a terrible queue. They also made meat from turkey or chicken like for shawarma, cut it into pieces. Very tasty meat, by the way. We dined on the beach only once, for the sake of interest. An assortment of dishes was brought there for dinner from the main restaurant.
9. Contingent. I read about this hotel that German. I was waiting for a crowd of Germans, but I saw only a few of them and they were clearly drowning in the general mass of Turks and Russian-speaking people. Turks and Russian speakers are somewhere 50/50. By the way, the staff does not understand English at all. It is easier to explain in Russian than in English.
10. Entertainment and services. There is a paid doctor, did not apply. There was animation and some performances on all days except Sunday. We didn't go to them. The hotel has a free gym and sauna. Did not use. We wanted to buy a doctor fish fish massage, but there were no fish for our entire stay. Used this service on the street. Right next to the hotel there is a pharmacy and a hairdresser, at the hairdresser they took this massage, by the way, cheaper than the price list at the hotel. Were very satisfied - unusual, pleasant, ticklish and legs after him like fluff. On the beach, with those who wished, they played some kind of game with balls, and during the day they carried out aqua aerobics in the pool. Near our beach there are a lot of boats for banana or parasailing, of course for a fee. The hotel has a lot of shops with all sorts of things, there is a photo studio. Once a photographer came to the beach dressed as a pirate with a large lizard and a macaw.
11. Disadvantages: lack of any park for outdoor walks; sometimes non-compliance with sanitary standards by staff; the language barrier; insufficiently equipped beach (one changing cabin, and even that did not seem to be closed), the toilet and shower are far from their own sun lounger area on the territory of either the nearest restaurant, or the beach of another hotel; free smoking everywhere outside, even if there are children nearby, but this is more of a human factor and a matter of culture.
In general, the expectations were justified and the rest left a pleasant impression.
1. Tour operator, flight and transfer. We went through the TUI, were satisfied. Two days before the flight, the departure time was postponed several times, the delay was several hours (but these are more questions for the air carrier). The host guide was not very good - he was silent all the way, he didn't even try to tell anything. I liked the hotel guide. The meeting was quick, he did not impose excursions, gave the necessary information about the hotel, answered questions. There were only positive impressions from meeting with him.
2. Checked into the hotel immediately upon arrival (we arrived after 14), put on bracelets. Said about the bus to the beach and beach towels. They gave information about the hotel in Russian, showed me to the room and delivered the luggage.
3. Number. 5 stars does not pull well in any way. A bunch of interior errors that need repair. Cleanliness is top notch too. I decided not to spoil my mood because of these little things, after all, we went to bathe the children in the sea, and not for the sake of chic-brilliance of the rooms. We lived on the second floor of the main building, the view from the room is unattractive: on the roof of the basement and the hostel for staff. But this, as it turned out later, had its advantages: firstly, in the evenings, the animation of the neighboring hotel is visible, the rest of the time the noise of our hotel does not interfere. Secondly, the room was located above the reception, and therefore the Internet was even in the room, although in most of the hotel, remote from the reception, it was very weak. The room had 2 double beds and 2 single beds for children. There was a liter of mineral water, fanta and cola in the fridge upon check-in - this is for the entire stay. For the sake of truth, they did not manage to drink them, because there were always enough drinks in bars and restaurants. Also bottles of drinking water were replenished daily. In general, water on the territory of the hotel is freely available everywhere, take it, drink as much as you like. There was also a kettle and tea bags in the room. And for some reason, only two cups for 4 people. They asked for two more. Twice they turned to the reception and once to the maids and still received these coveted cups on the second day of their stay. Tea bags and sugar were also replenished, but there was an acute shortage of green tea in the hotel. The air conditioner worked well, but blew on the bed of one of the children, so we slept at night with the balcony door turned off and open. There is electricity in the sockets only if the key card is inserted into a special slot.
3. Cleaning. The floor was washed every day. Not sure about changing sheets and towels. Covered - yes, towels folded - yes. And they changed or corrected the old one - it's not entirely clear here. On the first day I threw a towel with dark spots on the floor, I wanted no spots. After cleaning, I found it neatly folded on a shelf with the same spots, for the sake of truth, instead of 4 towels, we formed as many as 5 with it. I didn’t throw more towels on the floor except for a towel for my feet. Once it got very dirty, they really replaced it with a clean one.
4. The staff is not particularly friendly, with rare exceptions, but not rude. What they asked, they did everything, albeit without much enthusiasm. None of the skin climbed. Example. I did not find a bag of green tea around the hotel, I asked the bartender a question. The result - he turned his head in different directions, allegedly in search and shrugged his shoulders, they say, no, no. And he said something in Turkish, but go and understand him. No one rushed to look for tea for me, and to replenish their own depleted supplies, too.
5. Territory. The territory is occupied only by the hotel and bars, swimming pools. There is no place to walk at all. There is a playground near the annex buildings, but there is often sun. There are two pools. Water with chlorine. We used it twice: the first one on the day of arrival, because we really wanted to swim, and there was little time left before dinner. And the second time when the children wanted to go to the slides. There are two slides, they work only part of the day. For the sake of interest once you can ride. The red one is less fast, but I hurt my elbows on it. She went down with a small child, and when she held him, she did not press her hands close enough to her. The end result is torn skin. But if you go down yourself and keep your hands to yourself, it's quite normal. Because of the chlorine, we didn’t go there anymore, they preferred the sea.
6. Beach. The sand is brown, there are a lot of cigarette butts near the sunbeds, if they clean it, it is not very active. The hotel has its own area under awnings for sun loungers, mattresses. Everything is free. We always had enough sunbeds, we went to the beach after breakfast. On the first day we tried to take a sunbed in the afternoon, leaving a towel. The beach worker took the towel, like it was his, and did not want to give it back. Managed to return the towel only after disputes. On the second day, it became clear that after dinner it makes no sense to take sunbeds, since there are enough free ones. Each hotel has its own sunbed area (beaches of other hotels are nearby), but the swimming coastline is shared with others. Walk to the beach for about 10-15 minutes slowly with a child. Every 20 minutes a bus runs from 9 am to 5:40 pm and back accordingly. By bus, if you leave immediately - 1 minute maximum.
7. The sea is clean, if calm. The entrance is sandy, shallow water is quite extensive. When there were waves, near the shore the water was muddy from sand and algae, but further into the sea it is again clear. The water is very warm.
8. About food. The food is a solid five. Chefs are great. Lunch was similar to dinner, only with fewer dishes and less variety. The food is delicious, although there are many spicy dishes, sometimes the children could not eat what they chose, they had to look for something else. Every time there was meat and / or poultry, and fish, a couple of times there was liver, greens, raw and cooked vegetables, various side dishes, sauces, snacks, pickles, soup-puree. Sometimes there were cutlets, very attractive in appearance, and there was always a queue behind them, but in reality it was a semi-finished product or processed remains of yesterday's meat. For dinner, they always cooked something on the grill, mostly spicy. You could also order pasta to your taste, but there was always a queue for them. the menu is standard. French fries - eat at every meal. Of the fruits, there were always watermelon and melon, supplemented with some other fruit on different days: plums, apples, peaches, grapes. There are quite a lot of desserts, beautiful and appetizing. Several cakes. When we tried it after a couple of days, we realized that a lot of this is the same type and the variety is not so great. Although sometimes there were new things. The first day they served several types of baklava, then it was gone. For breakfast, there are always cereals of several types, waffles, cookies, halva, Turkish delight; eggs and omelettes in different variations. Milk. Pancakes. All kinds of toppings, liquid honey and honeycombs. You can make hot sandwiches with cheese and sausage or just toast. Buns, pretzels. Sausages, sausages, cheeses. I personally did not like the sausage, but the local cat ate it, at least one of the types. Milk porridge. Cheeses, mainly like cheese and suluguni.
From drinks Turkish tea and tea bags. Coffee from the machine is just disgusting, instant slop. But at breakfast there was always a tub of filtered coffee nearby, quite decent. You can also get hot milk here. In the bar, cola, fanta, sprite 7ap, sparkling water, packaged juices. Wine red, white, rose, beer. What kind of strong alcoholic was - no idea, they didn’t drink. White and red wine is so-so, but you can drink with good food. I didn't like the rosé at all. Maybe it's a matter of taste. In a cafe on the beach, cakes with filling are baked, followed by a terrible queue. They also made meat from turkey or chicken like for shawarma, cut it into pieces. Very tasty meat, by the way. We dined on the beach only once, for the sake of interest. An assortment of dishes was brought there for dinner from the main restaurant.
9. Contingent. I read about this hotel that German. I was waiting for a crowd of Germans, but I saw only a few of them and they were clearly drowning in the general mass of Turks and Russian-speaking people. Turks and Russian speakers are somewhere 50/50. By the way, the staff does not understand English at all. It is easier to explain in Russian than in English.
10. Entertainment and services. There is a paid doctor, did not apply. There was animation and some performances on all days except Sunday. We didn't go to them. The hotel has a free gym and sauna. Did not use. We wanted to buy a doctor fish fish massage, but there were no fish for our entire stay. Used this service on the street. Right next to the hotel there is a pharmacy and a hairdresser, at the hairdresser they took this massage, by the way, cheaper than the price list at the hotel. Were very satisfied - unusual, pleasant, ticklish and legs after him like fluff. On the beach, with those who wished, they played some kind of game with balls, and during the day they carried out aqua aerobics in the pool. Near our beach there are a lot of boats for banana or parasailing, of course for a fee. The hotel has a lot of shops with all sorts of things, there is a photo studio. Once a photographer came to the beach dressed as a pirate with a large lizard and a macaw.
11. Disadvantages: lack of any park for outdoor walks; sometimes non-compliance with sanitary standards by staff; the language barrier; insufficiently equipped beach (one changing cabin, and even that did not seem to be closed), the toilet and shower are far from their own sun lounger area on the territory of either the nearest restaurant, or the beach of another hotel; free smoking everywhere outside, even if there are children nearby, but this is more of a human factor and a matter of culture.
In general, the expectations were justified and the rest left a pleasant impression.
Translated automatically from Russian. View original
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