Very good hotel, everything is brand new. Only opened in June 2021! The staff is trying very hard. Line 2 does not spoil at all, there is a bus, 500 meters from the sea, it takes about 5 minutes to walk. In general, a decent hotel, you won’t regret it!
… More ▾
Very good hotel, everything is brand new. Only opened in June 2021! The staff is trying very hard. Line 2 does not spoil at all, there is a bus, 500 meters from the sea, it takes about 5 minutes to walk. In general, a decent hotel, you won’t regret it!
Like
You like
• 14
Show other comments …
• traveled 6 years ago
The hotel and the territory are clean, the equipment in the rooms (air conditioners, TV sets, hair dryer, plumbing, refrigerator, etc. ) is working properly. Smiling but rather clueless Tajik-Turkmen staff. Of course, they try, but they don’t always succeed))) There are few Russians (and this cannot but rejoice), they behave quietly, only they constantly thump.
… More ▾
The hotel and the territory are clean, the equipment in the rooms (air conditioners, TV sets, hair dryer, plumbing, refrigerator, etc. ) is working properly. Smiling but rather clueless Tajik-Turkmen staff. Of course, they try, but they don’t always succeed))) There are few Russians (and this cannot but rejoice), they behave quietly, only they constantly thump. The main guests are Germans, Arabs, Ukrainians and Turks. The hotel's cuisine is beyond praise - everything is delicious, everything is fresh, dishes with a bright oriental flavor, a wide selection of dishes for every taste. To the sea on foot 7 minutes, for the lazy every 30 minutes a free shuttle rides in the form of an old bus with no windows. The sea is simply amazing - clean, warm, the beach is cleaned daily, sun loungers and awnings are correct and in sufficient quantities for free. Animators in the pool and on the beach try to organize a motley crowd of vacationers for games, dances and entertainment, but they rarely succeed, only children easily find a common language with other children without knowing the language (forgive my taftology). They gave two towels for each, one beach towel and there were problems with the replacement of beach towels - once for 4 days they could not be brought from the laundry. Cleaning in the room every 4 days, presented a chocolate bar to the cleaner, they began to clean it every 2 days))) The overall impression of the hotel and the staff is positive, but there is still work to be done.
Like
You like
• 33
• traveled 7 years ago
1. This is not a re-innovation, but half of the hotel, which is presented everywhere in the photo and on the Google map. The hotel was DIVIDED by a CONCRETE WALL into 2 parts... 1 is abandoned, and the second is a piece on which they blinded what they could . . 2. The staff everywhere are fools who promise and swear that they will do everything and do nothing.
… More ▾
1. This is not a re-innovation, but half of the hotel, which is presented everywhere in the photo and on the Google map. The hotel was DIVIDED by a CONCRETE WALL into 2 parts... 1 is abandoned, and the second is a piece on which they blinded what they could . .
2. The staff everywhere are fools who promise and swear that they will do everything and do nothing... again they promise and again nothing and so on until you leave
3. There was never a complete cleaning of the room in 8 days, only take out the garbage 3 times, the towel was replaced 1 time and toilet paper was put (these are the first 3 days). Then the TOILET PAPER had to be torn out with a scandal, and then they brought it 12 hours later before leaving in the morning
But the coolest thing is that you come to the room to use the toilet (the toilet does not always work near the pool, but sometimes), and the room is OPEN FOR OPENING and so there are 5 rooms at once... and there is no one... like there is a cleaning, but the cleaner is not found
4. There is NOT A SINGLE RESCUER on the whole territory, and the pool starts right next to the dining room and next to the tables with a depth of 140 cm and the children run around and there is nothing that would not fall there.
Near the shallowest pool there is a narrow passage and also immediately 140 cm deep with a sharp cliff, so it’s just for the children (we saved our 3 year old ourselves - slipped and right there)
Only on the last day there was a “regulator boy” with a whistle on the slides, and it doesn’t matter who rides on whom either... figure it out for yourself.
The work schedule of the slides does not correspond to what is written... they close when they want.
5 There is a variety of food, but eating what is cooked on the street is not always easy... or not enough or you will have to stand a lot. Recorder was 50 minutes for shawarma. .
I haven’t seen such a schedule yet: Lunch ends at 14-00, and dinner starts at 19-00, and during the break there is nothing to give the children, because only the grandmother sculpts pita bread with potatoes under the water slide in the gazebo with the speed of a turtle... that's 5 stars .
6. There is no animation for children at all, only a disco in the evening for 40 minutes. For adults in the morning the last 3 days the animators went out for exercises and 3 times a mini-performance in the evening until 10-30. In the 11th type of disco, we came to play music and there were 5-8 people or no one at all. The BAR is already closed from 11 and there are NO drinks.
7. Sea. THIS IS NOT THE FIRST LINE, but the second (there is simply no building in front of the hotel, but greenhouses) and you have to walk to the sea along the "rural" broken-down road and it's good if there are no puddles and dirt. It is not a bus that travels, but an old clunker, which, in the worst case, has to wait 40 minutes if it just left (20 minutes there and then arrives and waits 20 minutes here). For 8 days I used it only 1 time, because you need to wait in the heat and if without small children most of them walk on their own.
8. DIARRHEA, VOMITING and fever in children. I don’t know how many had problems, but I know about 5 children . . I suspect the purity of the water in the pool
9. A lot of local Turks have a rest in this hotel, for them the prices for this hotel are super
2. The staff everywhere are fools who promise and swear that they will do everything and do nothing... again they promise and again nothing and so on until you leave
3. There was never a complete cleaning of the room in 8 days, only take out the garbage 3 times, the towel was replaced 1 time and toilet paper was put (these are the first 3 days). Then the TOILET PAPER had to be torn out with a scandal, and then they brought it 12 hours later before leaving in the morning
But the coolest thing is that you come to the room to use the toilet (the toilet does not always work near the pool, but sometimes), and the room is OPEN FOR OPENING and so there are 5 rooms at once... and there is no one... like there is a cleaning, but the cleaner is not found
4. There is NOT A SINGLE RESCUER on the whole territory, and the pool starts right next to the dining room and next to the tables with a depth of 140 cm and the children run around and there is nothing that would not fall there.
Near the shallowest pool there is a narrow passage and also immediately 140 cm deep with a sharp cliff, so it’s just for the children (we saved our 3 year old ourselves - slipped and right there)
Only on the last day there was a “regulator boy” with a whistle on the slides, and it doesn’t matter who rides on whom either... figure it out for yourself.
The work schedule of the slides does not correspond to what is written... they close when they want.
5 There is a variety of food, but eating what is cooked on the street is not always easy... or not enough or you will have to stand a lot. Recorder was 50 minutes for shawarma. .
I haven’t seen such a schedule yet: Lunch ends at 14-00, and dinner starts at 19-00, and during the break there is nothing to give the children, because only the grandmother sculpts pita bread with potatoes under the water slide in the gazebo with the speed of a turtle... that's 5 stars .
6. There is no animation for children at all, only a disco in the evening for 40 minutes. For adults in the morning the last 3 days the animators went out for exercises and 3 times a mini-performance in the evening until 10-30. In the 11th type of disco, we came to play music and there were 5-8 people or no one at all. The BAR is already closed from 11 and there are NO drinks.
7. Sea. THIS IS NOT THE FIRST LINE, but the second (there is simply no building in front of the hotel, but greenhouses) and you have to walk to the sea along the "rural" broken-down road and it's good if there are no puddles and dirt. It is not a bus that travels, but an old clunker, which, in the worst case, has to wait 40 minutes if it just left (20 minutes there and then arrives and waits 20 minutes here). For 8 days I used it only 1 time, because you need to wait in the heat and if without small children most of them walk on their own.
8. DIARRHEA, VOMITING and fever in children. I don’t know how many had problems, but I know about 5 children . . I suspect the purity of the water in the pool
9. A lot of local Turks have a rest in this hotel, for them the prices for this hotel are super
Like
You like
• 36
• traveled 7 years ago
The worst vacation of my life. Everything is bad here: from the territory to the service. The hotel is very dirty. . . in the toilets, the restaurant, the rooms, near the pools. The rooms are very dirty, cleaned every three days, and then, only the garbage is thrown out and the towels are changed, the bed is also not changed.
… More ▾
The worst vacation of my life.
Everything is bad here: from the territory to the service.
The hotel is very dirty. . . in the toilets, the restaurant, the rooms, near the pools.
The rooms are very dirty, cleaned every three days, and then, only the garbage is thrown out and the towels are changed, the bed is also not changed. The bathroom was never washed. . .
The food in the restaurant is terrible, there is no children's menu, and there is nothing special for adults, a lot of spoiled... the whole vacation was accompanied by indigestion, although I can not say that I was particularly picky. There was only rice, pancakes and pastries. Not always even vegetables were. Salads are mostly sour... in the morning even porridge for children could not always be found. Coffee and tea, I believe, based on tap water... with an incomprehensible aftertaste of iodine. The staff is rude. . . the children got sick, so they couldn’t even take a plate from the restaurant to the room, they forced the toasts to shift into a napkin.
The territory is stripped down. . . the sea is far away and the road to the sea is just terrible. Delivery is rare.
The beach is still all right, but dirty with a lot of garbage, the toilet is terrible, where the lock does not work and it is very dirty.
No animation.
One day there was a downpour, so the whole hotel was swimming... and no one was in a particular hurry to clean up the water.
Rest is just tough, well at least not for long. Think carefully before you go here.
Everything is bad here: from the territory to the service.
The hotel is very dirty. . . in the toilets, the restaurant, the rooms, near the pools.
The rooms are very dirty, cleaned every three days, and then, only the garbage is thrown out and the towels are changed, the bed is also not changed. The bathroom was never washed. . .
The food in the restaurant is terrible, there is no children's menu, and there is nothing special for adults, a lot of spoiled... the whole vacation was accompanied by indigestion, although I can not say that I was particularly picky. There was only rice, pancakes and pastries. Not always even vegetables were. Salads are mostly sour... in the morning even porridge for children could not always be found. Coffee and tea, I believe, based on tap water... with an incomprehensible aftertaste of iodine. The staff is rude. . . the children got sick, so they couldn’t even take a plate from the restaurant to the room, they forced the toasts to shift into a napkin.
The territory is stripped down. . . the sea is far away and the road to the sea is just terrible. Delivery is rare.
The beach is still all right, but dirty with a lot of garbage, the toilet is terrible, where the lock does not work and it is very dirty.
No animation.
One day there was a downpour, so the whole hotel was swimming... and no one was in a particular hurry to clean up the water.
Rest is just tough, well at least not for long. Think carefully before you go here.
Like
You like
• 18
Why the Golden Imperial Hotel is a complete horror: 1. The hotel in 2018 was divided into two parts, and now the hotel is a cut from the entire hotel, which has no territory except for the pool. (they say that 2 owners quarreled and so divided it) 2. The stench is everywhere in the hotel - shit, starting from the reception 3.
… More ▾
Why the Golden Imperial Hotel is a complete horror:
1. The hotel in 2018 was divided into two parts, and now the hotel is a cut from the entire hotel, which has no territory except for the pool. (they say that 2 owners quarreled and so divided it)
2. The stench is everywhere in the hotel - shit, starting from the reception
3. Rooms: very small, phone didn't work, they didn't fix it in 7 days.
4. We paid for 4 people, children over 3 years old, settled in a room with 3 beds.
5. The worst! The delay in food, tin... salads stink even 2 m before them sour, the oil is bitter and no longer suitable for eating, the meat was also smelly.
6. Poisoning! There was a day when the whole hotel was in levers... I'm not kidding, just all the children were burping, we are no exception. Roofing felts from the pool, roofing felts from food. Rygachki were everywhere! not particularly in a hurry to remove them.
7. Housekeeping. Unique simply, cleaning is done immediately in 5 rooms, while they can be open for more than an hour, just everything at once, come in and take what you want. The coolest thing is when she just leaves and they are so open and there. I'm already silent about the quality and quantity of cleaning, if you like to live in a ravine - the road is here!
8. Sea. The bus that carries can just stand for 40 minutes. The road is terrible and the bus itself has outlived its 50 years ago. Toilets on the bio beach, but there are no locks in them for a long time, I am silent. A lot of things are broken and not working.
9. Alcohol. there is no mojito and in fact it is difficult to say what is. Alcohol until 1.00. There is still disco and the bar is closed.
10. Animation kids - forget it. EE is not here. All that is 1 hour of dancing on the stage in the evening which is very small and has a cliff of 1 m, dumb and look.
11. Children have nothing to do. the territory is small, there are no animators. except for the hills. The road to the children's pool goes through the path on two sides with deep pools.
12. From 2 to 7 there is no food, only the grandmother babbles cakes near the slides, which is angry and sculpts them so little that no one is missing.
13. The light in the room is constantly flickering, you can turn on the machine 5 times in the evening. No kettle in the room!!!!!!!!! ! and they didn't give it to us! went to the bar for food 2 times at night! Romance!!!!!!!!
WORSE HOTEL I have not seen!
DO NOT EAT! don't make the same mistakes as us!
our whole company of 16 people do not recommend this hotel!!!!!!!!! !
1. The hotel in 2018 was divided into two parts, and now the hotel is a cut from the entire hotel, which has no territory except for the pool. (they say that 2 owners quarreled and so divided it)
2. The stench is everywhere in the hotel - shit, starting from the reception
3. Rooms: very small, phone didn't work, they didn't fix it in 7 days.
4. We paid for 4 people, children over 3 years old, settled in a room with 3 beds.
5. The worst! The delay in food, tin... salads stink even 2 m before them sour, the oil is bitter and no longer suitable for eating, the meat was also smelly.
6. Poisoning! There was a day when the whole hotel was in levers... I'm not kidding, just all the children were burping, we are no exception. Roofing felts from the pool, roofing felts from food. Rygachki were everywhere! not particularly in a hurry to remove them.
7. Housekeeping. Unique simply, cleaning is done immediately in 5 rooms, while they can be open for more than an hour, just everything at once, come in and take what you want. The coolest thing is when she just leaves and they are so open and there. I'm already silent about the quality and quantity of cleaning, if you like to live in a ravine - the road is here!
8. Sea. The bus that carries can just stand for 40 minutes. The road is terrible and the bus itself has outlived its 50 years ago. Toilets on the bio beach, but there are no locks in them for a long time, I am silent. A lot of things are broken and not working.
9. Alcohol. there is no mojito and in fact it is difficult to say what is. Alcohol until 1.00. There is still disco and the bar is closed.
10. Animation kids - forget it. EE is not here. All that is 1 hour of dancing on the stage in the evening which is very small and has a cliff of 1 m, dumb and look.
11. Children have nothing to do. the territory is small, there are no animators. except for the hills. The road to the children's pool goes through the path on two sides with deep pools.
12. From 2 to 7 there is no food, only the grandmother babbles cakes near the slides, which is angry and sculpts them so little that no one is missing.
13. The light in the room is constantly flickering, you can turn on the machine 5 times in the evening. No kettle in the room!!!!!!!!! ! and they didn't give it to us! went to the bar for food 2 times at night! Romance!!!!!!!!
WORSE HOTEL I have not seen!
DO NOT EAT! don't make the same mistakes as us!
our whole company of 16 people do not recommend this hotel!!!!!!!!! !
Like
You like
• 24
We traveled with 2 adults and 2 children. The day before departure, 1 adult and 1 child picked up an intestinal infection. When we went down to the reception to ask for medical assistance, we were told that it was not provided for in our insurance and we would have to pay $ 120 for a consultation, when we started to resent, another administrator came up, clapped the keys on the computer and it turned out that it was provided with a 70% discount.
… More ▾
We traveled with 2 adults and 2 children. The day before departure, 1 adult and 1 child picked up an intestinal infection. When we went down to the reception to ask for medical assistance, we were told that it was not provided for in our insurance and we would have to pay $ 120 for a consultation, when we started to resent, another administrator came up, clapped the keys on the computer and it turned out that it was provided with a 70% discount. We went down with 2 more people who were led under the arms. In the evening, many talked about indigestion.
They didn’t even feed on 4. Chicken was sometimes undercooked, hake fish was dry, tasteless, mackerel or herring in fat, sausages, as soon as they didn’t prolong life, first boiled, on the trail. day they are stewed, then already in stew in pieces. A couple of times eggplants are not washed from salt, mashed potatoes - it's Rolton. Of the cakes, only 1 turned out to be delicious. Unripe fruits, in coffee machines a couple of days after arrival there was chocolate everywhere. Delicious fish was eaten once on a holiday, and shawarma again. The dining room was dirty and the food was not pleasant.
Not a European hotel at all, vacationers are 80% local. 20 Germans and Russians. The pools are muddy. Only one small clean one. The toilet constantly stank, the water was soapy. The room was cleaned every other day and they constantly took either towels or sheets, and did not put clean ones in, I had to ask to go down
Internet - still need to look where it catches
+ only for the slides the children were happy
They didn’t even feed on 4. Chicken was sometimes undercooked, hake fish was dry, tasteless, mackerel or herring in fat, sausages, as soon as they didn’t prolong life, first boiled, on the trail. day they are stewed, then already in stew in pieces. A couple of times eggplants are not washed from salt, mashed potatoes - it's Rolton. Of the cakes, only 1 turned out to be delicious. Unripe fruits, in coffee machines a couple of days after arrival there was chocolate everywhere. Delicious fish was eaten once on a holiday, and shawarma again. The dining room was dirty and the food was not pleasant.
Not a European hotel at all, vacationers are 80% local. 20 Germans and Russians. The pools are muddy. Only one small clean one. The toilet constantly stank, the water was soapy. The room was cleaned every other day and they constantly took either towels or sheets, and did not put clean ones in, I had to ask to go down
Internet - still need to look where it catches
+ only for the slides the children were happy
Like
You like
• 12
• traveled 7 years ago
Hello! I will write my own review of this place. We "rested" in the Golden Imperial from May 26 to June 8. The hotel, of course, is in a terrible state, there was no smell of repairs, on the contrary! The hotel has been idle for several years. Everything, absolutely EVERYTHING is in ruins! Everything falls off everywhere, everything is rusty, everything is dirty: linen with black mold, and smelly towels, they are also torn.
… More ▾
Hello! I will write my own review of this place. We "rested" in the Golden Imperial from May 26 to June 8. The hotel, of course, is in a terrible state, there was no smell of repairs, on the contrary! The hotel has been idle for several years. Everything, absolutely EVERYTHING is in ruins! Everything falls off everywhere, everything is rusty, everything is dirty: linen with black mold, and smelly towels, they are also torn. After drying with a beach or white towel from the room, the whole body remains in white or blue fluff from rotten towels. Dust flies from pillows and blankets, because everything is rotten. The room is cleaned sooooo badly! I washed the floors myself and wiped the nightstands. Plumbing is not cleaned at all. There is black mold everywhere in the bathroom and everything is rusty, the toilet is not washed, dirty and all yellow-black. The brush is very grobostno to pick up, because. he is in the same condition. They constantly turned off the light, and with it the water)), for half a day it was several times, neither to go to the toilet, nor to wash my hands. The tap water is soapy and smelly. The first days put shampoos, gels, toilet paper and soap. There were no cups for toothbrushes until June 5, then they put them in. And even lotions for the body put a few pieces. Until I quarreled at the expense of cleaning, they didn’t clean the room at all, after a complaint they even brought slippers (5 pieces for four people)))) In the room, the furniture was killed, as well as the lamps. The TV did not work the first week, because. there was no power cord. We complained to the reception, they said they would do it, as a result, we spent a week without a TV set. The furniture on the balcony is creepy, shabby and covered in yellow dust from the country road that leads to the beach. The condo worked fine. Safes don't work in any of the rooms. They carried money with them. Mini-bar - water 4 pieces for 4 people. But there is water everywhere in the corridors and in the bars.
As for bars and restaurants - there is nothing to drink from alcohol at all: beer is sour liquor that smells of dirty rags, wine is so-so white, red sucks. The vodka is diluted. I make simple cocktails with yupi juices, it’s impossible to drink. Coffee, tea from the machine. There seems to be food in the canteen, but every day is the same. One chicken everywhere in different forms, a little turkey, but not every day, a little beef also, but stewed with vegetables. Mutton was occasionally given in the form of small meatballs. Of the side dishes, only rice with something so local and pasta. French fries, surprisingly, were given only for breakfast. Cakes have increased in the last week. Lots of vegetables. Buns. Soups are terrible and one view. Their salads too. Fruits: apples, pears, peaches, watermelons, melons, plums. It didn't smell like strawberries. They bought it at the market for $1 and also bought cherries for $1 per box. The fish were given cod. The liver was also fried there by the cook well and tasty. The canteen is dirty, the dishes are dirty and broken, the condos do not work EVERYWHERE in the hotel (apparently saving) is very stuffy. Only in the room.
Beach:
Here's the only plus - no one on the beach! Come and lie where you want! The water is clean and warm. The uncle on the beach is trying to look after cleanliness, he takes out a lot of garbage, small ones are lying around. )) The decking on the beach is rotten and unpainted. The toilet on the beach is a booth, but tolerable, if it's too tight)) There is a shower (2 pcs. ). The bar on the beach is open, the beer is there and everything else is the same as in the canteen. Dirty.
Transfer to the beach: This is a song))))) We called it a car from Syria! Broken-down UAZ, all rotten and start up every other time. Carries to and from the beach once an hour. If you walk along the road, it will take about 7 minutes on the hell, on a broken road.
Hotel area:
It has been truncated, there is no green area at all, surrounded by a white concrete wall. The indoor pool is not open. They tried to clean the pools for the first week of our stay, then, apparently, they got tired of it. Dirt. Sand. They began to pour a lot of bleach. Even the eyes were eaten out in the fresh air. The slides are working. Moreover, local Turkish children wrote to the pool, and even pooped. Their parents directly planted a corner and, well, crap. )) A lot of Turks have stopped by since June 3.
Hamami Sauna: in poor condition and dirty. We went there and left when we touched the stone in the hammam and the bowls that people wash there, they are all slippery from dirt and mucus adhering to them. The water is dirty. The stones in the hammam are not even warm....no park, no spirit. ((((Water in the shower is standing, everything is clogged.
Animation: For children, a weak disco, a broken children's town. For adults - miss hotel and disco. Wretched. We went for a walk to a nearby hotel - it's cool there, as it should be in a 5 * hotel.
Hotel guide: Bekir - cheats on money for relocation and expensive excursions. Looks cute until you ask for help. And you ask, and immediately they do not like you. Don't rely on him.
As for bars and restaurants - there is nothing to drink from alcohol at all: beer is sour liquor that smells of dirty rags, wine is so-so white, red sucks. The vodka is diluted. I make simple cocktails with yupi juices, it’s impossible to drink. Coffee, tea from the machine. There seems to be food in the canteen, but every day is the same. One chicken everywhere in different forms, a little turkey, but not every day, a little beef also, but stewed with vegetables. Mutton was occasionally given in the form of small meatballs. Of the side dishes, only rice with something so local and pasta. French fries, surprisingly, were given only for breakfast. Cakes have increased in the last week. Lots of vegetables. Buns. Soups are terrible and one view. Their salads too. Fruits: apples, pears, peaches, watermelons, melons, plums. It didn't smell like strawberries. They bought it at the market for $1 and also bought cherries for $1 per box. The fish were given cod. The liver was also fried there by the cook well and tasty. The canteen is dirty, the dishes are dirty and broken, the condos do not work EVERYWHERE in the hotel (apparently saving) is very stuffy. Only in the room.
Beach:
Here's the only plus - no one on the beach! Come and lie where you want! The water is clean and warm. The uncle on the beach is trying to look after cleanliness, he takes out a lot of garbage, small ones are lying around. )) The decking on the beach is rotten and unpainted. The toilet on the beach is a booth, but tolerable, if it's too tight)) There is a shower (2 pcs. ). The bar on the beach is open, the beer is there and everything else is the same as in the canteen. Dirty.
Transfer to the beach: This is a song))))) We called it a car from Syria! Broken-down UAZ, all rotten and start up every other time. Carries to and from the beach once an hour. If you walk along the road, it will take about 7 minutes on the hell, on a broken road.
Hotel area:
It has been truncated, there is no green area at all, surrounded by a white concrete wall. The indoor pool is not open. They tried to clean the pools for the first week of our stay, then, apparently, they got tired of it. Dirt. Sand. They began to pour a lot of bleach. Even the eyes were eaten out in the fresh air. The slides are working. Moreover, local Turkish children wrote to the pool, and even pooped. Their parents directly planted a corner and, well, crap. )) A lot of Turks have stopped by since June 3.
Hamami Sauna: in poor condition and dirty. We went there and left when we touched the stone in the hammam and the bowls that people wash there, they are all slippery from dirt and mucus adhering to them. The water is dirty. The stones in the hammam are not even warm....no park, no spirit. ((((Water in the shower is standing, everything is clogged.
Animation: For children, a weak disco, a broken children's town. For adults - miss hotel and disco. Wretched. We went for a walk to a nearby hotel - it's cool there, as it should be in a 5 * hotel.
Hotel guide: Bekir - cheats on money for relocation and expensive excursions. Looks cute until you ask for help. And you ask, and immediately they do not like you. Don't rely on him.
Like
You like
• 7
The staff does not know Russian and English well, they work in a disorganized manner. We booked a Family room, arrived at the hotel at 6:00 in the morning, the children were sleeping on chairs at the reception, at 12:00 they said that our room was not ready. And in the end: they gave us 2 one-room suites with a scandal.
… More ▾
The staff does not know Russian and English well, they work in a disorganized manner.
We booked a Family room, arrived at the hotel at 6:00 in the morning, the children were sleeping on chairs at the reception, at 12:00 they said that our room was not ready. And in the end: they gave us 2 one-room suites with a scandal. The rooms are dirty and not cleaned. Bed linen was not changed (it was torn, dirty). Towels are also not changed. There were 2 cleaners for the whole hotel, a woman and a man with a bucket and a rag walked around. The TVs didn't work, they were old.
The elevator works every other time. Only Kyrgyz people work in the restaurant, who do not know either Russian or English.
There was nothing to eat for lunch, we were left hungry, there was nothing to drink, the beer was sour. Have us, too, children on next day vomited.
The guests swore, complained about the hotel's service, they agree, this is not 5 stars at all. There was an unpleasant smell both in the restaurant and on the floors and stairs.
A lot of construction debris, the slides are broken, the passage is thrown with buckets and mops.
Dirty pools, bad smell. Go to the sea for 15-20 minutes through a dirty and smelly river with frogs, or you can get on some kind of kalymag, which goes there once or twice an hour.
The next day we moved to another hotel, on this day 15 people moved out of there, sort of like (several families).
We paid $150 extra for 5 people and moved out to Seher Report and Spa, also 5 stars, but you really feel it there, the hotel really turned out to be chic, I advise.
AND DO NOT HOLIDAY at Golden Imperial Resort, NEVER!!! !
We booked a Family room, arrived at the hotel at 6:00 in the morning, the children were sleeping on chairs at the reception, at 12:00 they said that our room was not ready. And in the end: they gave us 2 one-room suites with a scandal. The rooms are dirty and not cleaned. Bed linen was not changed (it was torn, dirty). Towels are also not changed. There were 2 cleaners for the whole hotel, a woman and a man with a bucket and a rag walked around. The TVs didn't work, they were old.
The elevator works every other time. Only Kyrgyz people work in the restaurant, who do not know either Russian or English.
There was nothing to eat for lunch, we were left hungry, there was nothing to drink, the beer was sour. Have us, too, children on next day vomited.
The guests swore, complained about the hotel's service, they agree, this is not 5 stars at all. There was an unpleasant smell both in the restaurant and on the floors and stairs.
A lot of construction debris, the slides are broken, the passage is thrown with buckets and mops.
Dirty pools, bad smell. Go to the sea for 15-20 minutes through a dirty and smelly river with frogs, or you can get on some kind of kalymag, which goes there once or twice an hour.
The next day we moved to another hotel, on this day 15 people moved out of there, sort of like (several families).
We paid $150 extra for 5 people and moved out to Seher Report and Spa, also 5 stars, but you really feel it there, the hotel really turned out to be chic, I advise.
AND DO NOT HOLIDAY at Golden Imperial Resort, NEVER!!! !
Like
You like
• 1
• traveled 7 years ago
We are currently staying at this hotel. Second day. Filled with indignation! At 5 * does not pull at all. Everything is very old. The rooms are not very good. And there are no better rooms, even for a surcharge. The baths are very small. The soap dishes are broken, the safe doesn't work at all. They said there are no cribs.
… More ▾
We are currently staying at this hotel. Second day. Filled with indignation! At 5 * does not pull at all. Everything is very old. The rooms are not very good. And there are no better rooms, even for a surcharge. The baths are very small. The soap dishes are broken, the safe doesn't work at all. They said there are no cribs. Then, after all, they found out that there is, but there is nowhere to put them in the room, there is no place. The light bulbs in the halls, and they are very long, do not work. You go in the evening not late in complete darkness. This is my first time writing a review, so I can't help writing. Guys, think hard where to go! The road to the beach is terrible! It's hard to travel with a stroller. And in the evening the gate is closed and you have to go around the whole hotel to enter, and there is a huge puddle! We were all messed up by the time we got there! In short, if you want to take a walk along the sea in the evening, then only until 9 o'clock, apparently (Unfortunately, optimism does not save. From the pros, very tasty food and a huge pool. The staff is trying to solve your problems, but apparently he is not able to help.
Like
You like
• 11
• traveled 7 years ago
I arrived at the hotel at 7 am. Settled at 13.00. Yes, according to the conditions of the hotel, the check-in is happening. But for a very long time, some tourists with children waited longer than the set number. Friendly service staff, but solves the problem for a very long time. According to the website, 5 * does not correspond to , , , , At best, 4 *.
… More ▾
I arrived at the hotel at 7 am. Settled at 13.00. Yes, according to the conditions of the hotel, the check-in is happening. But for a very long time, some tourists with children waited longer than the set number. Friendly service staff, but solves the problem for a very long time. According to the website, 5 * does not correspond to , , , , At best, 4 *. The hotel is now divided into 2 parts. Repair work is underway. The staff tried not to say anything, but the problems of 2 days at the forge and the change of the chef were reflected specifically in the vacationers. Then everything got better and the food was superb, but the tourists began to move to other hotels, scandalized. We stayed and for good reason. The only thing was that the animation was good only for children, but adults were bored. The road to the beach is terrible. My room was cleaned every day, others complained. As I understand it, with the change of power in the hotel, chaos began to reign and they did not have time to keep order and the kitchen! If I had read the reviews before, I would never have gone. . Just reviews were 3 years ago. And then really the hotel was super. I think they'll be all right. But ruined their rating. But the sea and the coast are just super!
Like
You like
• 30
Show more »
