Отпуск состоялся!) Vacation has taken place!

We were at the hotel from 26.07. 11 to 02.08. 11. Tour operator - Lagina Travel. The meeting party is Prens Group, the air carrier there is Kolavia, and the return one is Aeroflot.
The tour was acquired spontaneously through a travel agency. They acted not very wisely - first they paid for it, and then they studied the tour operator and the air carrier. Previously, such short-sightedness was not noticed behind us, but now it happened. After payment, I began frantically shoveling the Internet for reviews about the carrier and tour operator. There were so many negatives that I already believed that the vacation would not take place. Prepared for the worst. But, fortunately, everything turned out exactly the opposite.

The flight was on schedule, flying on an Airbus A320. The seats in it did not recline, it was cramped for the legs, but we were lucky, since the seats were at the emergency exit. For us personally, the flight went well.

The meeting party worked quickly - they met us, they told us the bus number at the counter and already 15 minutes after leaving the airport we moved to the hotel. The bus is comfortable, with air conditioning, the girl who transported tourists spoke Russian well, talked about the country and excursions along the way. In general, left a positive impression.
Two people from the Prens Group worked at the hotel, one of them was always on site from morning to evening. The guys were polite, courteous, with humor.

We drove to the hotel for about an hour. We arrived at the place around 11:00 and waited until 14:00 for check-in. The location of our room was unfortunate - near the stage and speakers, from where music was blaring from morning to evening. In general, this did not bother me much, my husband was a little more, but there was no desire to spend time and, possibly, money on another number. After checking in from 14.00 to 16.00, we still ran constantly to the reception to voice various jambs in the room.
From the global and eliminated - the refrigerator and telephone did not work. Refrigerator was replaced the next day. Another problem, but not specifically in our room, but in the whole hotel, is water flowing from under the bath. At the reception they said that they could not help in any way, that this is the case in the whole hotel, they do not know how to deal with this problem and it remains only to put up with it. So there was always a lot of water on the floor in the bath, which eventually began to smell the next day. In general, everything was fine. The main thing is that the air conditioner worked well (central with a control panel in the wall).
As for the cleaning of the rooms, in my opinion, during the week we never changed both bed linen and towels. Anyway.

I liked the hotel very much. Great pool, water slides. The staff is polite, many speak Russian. And, what’s nice, they don’t put bracelets on their hands! I don’t know about you, dear readers, but they always interfered with us.
Yes, and generally unpleasant . . you walk like a tagged. And then you feel like a man)
The contingent is Russians, most of them are Germans, a few French, Ukrainians and several other nationalities that I did not recognize), but there were few of them.

As for the sun loungers by the pool, they are a problem. The people in the course are already occupied by 7-8 hours. If you decide to sunbathe by the pool, say, at 10 am, you will have to do it in the pool itself, since there will be nowhere to lie down.

They fed all day, from morning to evening. So it was simply impossible to stay hungry. There are no complaints about food - it is varied, there are also meat, fruits, vegetables, soups, salads. There were no poisonings. Alcohol is local, you can drink. Without enthusiasm, but you can) Juices from packages.

I'm not a fan of animation, but, oddly enough, the animation in this hotel hooked me) The guys worked brilliantly, with full dedication and gave a lot of positive emotions. It was simply impossible to ignore them!
In the evenings, various performances were staged on the stage. There was a disco for children before these performances. From the outside it looked like the children were very happy)

It takes about 10 minutes to walk from the hotel to the sea. To some it seemed long and inconvenient, for myself I did not see any problem in this. It was possible to go by car, which ran back and forth during the day. On the way to the beach there is a small bridge across the river where fish and turtles swim.
The beach, like the entrance to the sea, is sandy, there are no problems with sunbeds. The beach has a bar where you can both drink / drink and eat. You can also play volleyball and football on the beach.

Now, as to our departure. It was necessary to find out whether the flight time had changed or not the day before departure in the evening at the reception, where faxes arrived with all flights. According to the purchased tickets, we had to fly out of Kolavia around 6 pm. To our surprise, the fax said that we were leaving at 13.
25 Aeroflot. We were to be picked up at 9:45 am.

We came to the reception in the morning, we stood, waiting in the hope that we were not alone. But then a bus of some travel company came and all the people left. And we were left alone. Closer to the designated time, a black minibus drove up and two girls in the Prens Group uniform got out of it. Entering the hotel, they somehow languidly retired into its depths and we decided that it was not for us. Later, after 10 minutes, they asked if we were leaving. As a result, we are led to this bus, and what is inside there ? ! It turns out to be a VIP bus, with leather seats inside, a minibar, a plasma TV and other attributes of a rich life. We just went nuts) In such comfort, we were taken to the airport in 45 minutes.

A few words about the departure - the flight was delayed for an hour. We flew by Airbus A330-300.
The plane was equipped with the latest technology - everyone had a monitor with headphones, you could watch movies, listen to music, play games, etc. The seats were again at the emergency exit, so there was enough legroom. Arrived in comfort

There are no complaints about the organizer of the holiday. Moreover, everything was organized at a very decent level. True, after reading the terrible reviews, it is difficult to say whether this is the rule or the exception.