Не советую! Испорченный отпуск и потерянные деньги I do not advise! Spoiled vacation and lost money

We were at the Dionisos Hotel in May 2008. The hotel was impressive upon arrival - luxury. The lobby is amazing: crystal chandeliers, gilding, statues...Smiling at the reception, they asked for a room nearby and quieter - we had children and an elderly woman with us. In principle, I have never had to give a tip at the reception - the staff has always been friendly. But here, either 5 euros seemed not enough, or they took us for second-class people, but the rooms were given far from each other and windows overlooking refrigeration units and a nightclub (these are buildings 5-6! ). We entered our room and were simply stunned - stuffy, hot and the smell of the toilet. What floated in the toilet will not tell. : (It seemed to be building 1. (There are problems with sewerage everywhere in that building - there is water in the hammam in the shower). They asked for another room. They refused - the hotel, like, is full, there are no rooms, come at lunchtime. The room was still knocked out - a tiny one with two narrow beds and, as it turned out later, a non-working air conditioner.
Apparently temporarily. We were promised a folding bed for a child, but they did not bring it. We received it only in the evening, after the n-th request already personally by the maid. At lunchtime, we went to the reception, the Turk was already different: there were no free rooms, a crowd of Russian tourists had just arrived. We asked, they said that we were promised another room, ours was not designed for three, a child, sleeping noisily, and generally cramped, the answer is no. Immediately, two young Russian girls of glamorous appearance whisper "oh, well, we beg you, we are 18 people, give us rooms next to the pool view. " Representatives of the “turtess” stood with them, but the attitude towards them was completely different. They tried to contact them - they said they came up. the man, apparently the manager, is quite arrogant and ill-mannered. He refused immediately, lying and politely sending.
The staff lies at every turn. The hotel's hammam has Russian-speaking staff (everyone is trying to sell massages and stuff). We learned from them that the hotel is half empty (!!! ).

And at the reception they tell us - there are no rooms.
In the end, by the way, the reception staff once again got back at us - our lists were not hung out with the time of departure, we had to run around.
Cleanliness is monitored, but not everywhere - the main restaurant, toilets, pool are clean. The lobby bars look like they haven't been washed in a week. The rooms, apparently, are not washed, but vacuumed - the laminate is covered in stains and footprints.
The air conditioning in the room did not work and was never fixed. We lost two days of the most excellent weather, because we were waiting for the technician. Technicians dig deeper, “wait, pliz” and disappear. After 20 minutes, they come, dig, again "wait". And they leave again. Then we call them already at 11 at night (well, do you need to rest sometime? ), they come ...the same thing. At the reception for the 25th time you complain about the air conditioner, they laugh in your face and ask for the room number for the 25th time. Went to the main manager of the hotel. It turned out that it could not be repaired, we were moved to the floor below. The air conditioner cut out after 5 minutes.
In the evening, they filled out a form for air conditioning, it turned out that there was also a flood in the bathroom from the shower, they took it to the reception desk. The form was simply folded in half and thrown away, they say - today they do not work in the entire hotel. Lie! We worked. In general, they changed three rooms, they cannot repair the air conditioners. They offered the 4th in a row, but we refused, because there was no longer any desire to pack and disassemble things instead of bathing 4 times, especially since they refused to give us a guarantee of a working air conditioner.

We slept with an open balcony, listening to the roar of a nightclub, the noise of refrigeration units, the croaking of frogs in the nearest stinky river that flows into the sea, and the melody from the nearest mosque. ATTENTION - mosquitoes from the river! I do not recommend 5.6, 7.8 cases. The other side is better with windows overlooking a vacant lot or a pool, but the pool is roaring until late in the evening - it is unacceptable with children! (I'm attaching a photo in the doc! I can post a video later).
45 has already been removed. On the beach they make cakes with cheese, meat, potatoes. Up to 17 hours according to the schedule. And until 16.00 in fact, and by dinner there is already only cheese. There will be no replenishment. Airan is just thinner than 1.5% milk. : (Beer diluted.
Lines for pizza by the pool. Stood for a long time with the children, maybe. a perhydrol aunt in a thong in front of us took three whole pizzas for a large company, flirting with the baker. My girls ran away, tired of standing, and we got only a few pieces. They just refused! And no requests that these are children helped. Never seen anything like it! Unpleasant.
There are always no napkins in the restaurant, no saccharin, water for tea and tea itself runs out at once, they don’t replenish anymore. In the evening, at the lobby bar, which is crowded with crowds thirsty for alcohol, you can’t get tea and coffee, only on the side, where sometimes they still give it, but also by face control and mood!
Well, many people say that you need to look for good things and relax, but how to relax when you are treated like cattle?
Positive aspects - while the hotel was half empty, for several days they were fed very varied and tasty, the more people arrived, the thinner the sauces and more limited dishes became to the state of water. But they gave strawberries every day, which was pleasing. Then they began to make hot only a couple of types in triplicate. Traditional eggplant dishes are empty hopes.
The long road to the beach past the barracks and the landfill is the advertised green garden. On the other hand, there is a blooming, muddy, smelly, littered river that flows into the sea two hotels further. How turtles survive there is unclear.
The toilet on the beach is a plastic box on the outskirts. The shower must be seen, but at least it is warm. The panorama is not pleasing to the eye - the barracks and the ruins of another hotel.

The sea is very clean, transparent, shallow. The warmth of a huge unheated pool.
But the beach is terrible - sand, but pieces of concrete stones, sticks, glass. One little girl cut her leg with a stick, she screamed so. : (In addition, almost the entire territory of the pool is quite traumatic. A child cut his leg 2 times in the pool in a week - the edges of the steps are sharp, poorly processed, not marked with anything, they are simply not visible. CAUTION! There are chipped tiles in the round pool with a jacuzzi. Around the floor of the pool is very smooth, someone constantly falls painfully. At least the slides have disgusting green rugs, always full of water (hello, fungus! ), And the rest of the floor around is flooded with water, like a skating rink. In addition, there is some then a hatch covered with a piece of the same green carpet, so many people stumble over it. Glasses break every now and then on the chairs of the amphitheater, so be careful with the glasses.
Evening shows are not worth watching - pretty vulgar, not a day without the topic of sex, although not all children go to bed at 21.
30, and sleeping with such audibility is unrealistic. The dances were choreographed and rehearsed through the sleeves. The only time I was pleased with the dance ensemble ordered for the Turkish evening - they danced professionally and beautifully.
In short, I would not recommend this hotel to anyone! Unless you have a model appearance, a fair amount of arrogance and patience, as well as extra money. Otherwise it's a ruined holiday!
I wouldn’t advise going there with children either, although the slides and the shallow sea are just for children. But it's just dangerous, and it's impossible to sleep.
After three successful holidays in Turkey with absolutely friendly staff, this attitude was wild for me. But, as they said, the Russians bought the hotel this winter. But in this case, there is nothing to be proud of for the Russians, unfortunately.