Briefly you can not describe the spoiled vacation and rest in this hotel.

Written: 30 september 2022
Travel time: 17 — 28 august 2022
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 3.0
Food: 4.0
Amenities: 2.0
Rested with a family of four from 18 to 28 August 2022. After reading the reviews before departure, I realized that it would not be "5", but "4". I read different reviews, there were a lot of negative ones, but we decided that people were lying a little ....and, unfortunately, we still went to Throne Beach Reasort & SPA. Let's start with the fact that there is no SPA there, there is a Hamam in the lower level for $ 25 per person + 10 min free trial massage! That's all spa!! ! Standard rooms, shower set, TV (not a single Russian channel! ). We lived in the central building: towels were thrown to us daily, cleaning was not carried out for the first 4 days even once. It wasn't until we paid the cleaning guys $5 each that they changed the sheets, cleaned the toilets and mopped the floors, brought more towels and gave us 3 pairs of disposable slippers. Three days later they again gave them $ 10 for two, and again cleaning + water in the room! At the reception, the staff is not particularly tense, they immediately say that they do not understand anything in Russian.
Restaurant: original food, various Turkish unusual soups, pastries (buns are immediately warmed up right there), a variety of salads, herbs, stewed vegetables; from meat chicken or beef (such as goulash), grilled fish. Grill is prepared daily in the evenings on the street: chicken, fish. For children there is a separate "children's" table: rice, pasta + sauce. Trout, crabs and lobsters were not served))), and in general there were no fish dishes other than fish that tasted like fried herring. The food was the same type, but no one went hungry for sure! Sunday was the National Day of Turkey and for dinner there were more varied dishes! From fruits, watermelons are normal, and melons are not at all clear what kind of zucchini ...Tea was brewed in large teapots in bags, or you can take small bags for a glass of boiling water, and instant coffee in vending machines. All drinks in vending machines are solid chemistry, like Jupi. Natural juices have never been offered.
At the bar, drinks at the request of tourists - beer, white wine. and red is generally sour - no, delicious ayran in jars. One plus is that there is always drinking water in the refrigerators, the water is tasty and in unlimited quantities! The bartenders are positive, joked, showed tricks with glasses. Sea: the road took 10-15 minutes. across the bridge, but at the end we learned about the underpass - much more convenient and faster! You need to look for sunbeds whole and clean! . Entry into the sea and exit from it is inconvenient, just awful - large pebbles, it hurts to walk, in some places even large stones in the sea, better in corrals. The sea is blue and warm with small waves. They write about a sharp entry, it's true: two meters from the shore and depth. For those who do not know how to swim, it is not very comfortable, for small children too.

We asked to pick up a hotel specifically with animation and slides for a 5 year old child, there were slides in the pool, but slides for adults in the adult pool worked, I don’t even know when, there was a “Forbidden” sign all the time. There are animators, during the day by the pool and on the beach, in the evening in the hall. There is no territory for walking at all: a hotel, a swimming pool and a gas station right behind the fence: there is nowhere to walk except to the pharmacy and the local mini-market. You can take a taxi for $ 35 and go to Side in the ancient city, there is something to see and you can dine in a restaurant. Because there is no restaurant in the hotel (and the restaurant is also declared in the advertisement of the hotel! ) except for the dining room, in which, by the way, you have to constantly wait or look for a clean table and free space. It is dirty in the canteen-restaurant, the wall with wallpaper in general seems to require sticking for a long time - the wallpaper hangs in pieces from the wall.
Now about the elevator: dirty, broken buttons and wires sticking out all 10 days, the walls in the elevator are dirty - it’s unpleasant to touch with your back! ...we lived on the 5th floor and we had to wait for the elevator for a very long time . . it's terrible-dirt, an unpleasant smell, many were sick (they say there is always a virus there) and people vomited right in the elevator, in the room behind the wall they constantly heard vomiting other vacationers ....unfortunately, our children were also very ill and each lay in the hotel for 2 days ....
Towels for a 5-star hotel were also with "stars" -holes and shabby, not nice !! ! And in general, it is a pity that what was expected for huge money did not coincide with reality! ...vacationers who visit Turkey 2-3 times a year were disappointed that they came to Tron Beach and Spa . . We vacationed with TEZ Tour. Transfer 2 hours from the airport to the hotel, the bus came for us very late on the day of departure, we were waiting for the bus from TEZ Tour with a delay of 40 minutes, we were worried, we arrived at the airport 10 minutes before.
until the end of the registration.....It is a pity that it was not possible to spend a vacation comfortably and with pleasure for a lot of money!!! ! This is not "5 stars" and not even "4", perhaps a "three", but everyone will appreciate it ......People, read the reviews and draw your own conclusions !! ! Personally, I took a photo (canteen, towels, elevator, territory) as confirmation of everything written and I can send it in a personal! R. S. : The hotel was selected with the TEZ Tour agency. We trusted Ekaterina, she was friendly, but as it turned out, she had absolutely no information about this hotel. It's a shame that the girls work based on photos and stories of tourists, and not on their own experience and accurate facts. The desire to travel with TEZ Tour will no longer appear and the THRONE BEACH REASORT & Spa hotel is not recommended to anyone.
Translated automatically from Russian. View original

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