The refurbishment and design is all good things to say about this hotel! When checking in, all hygiene items were missing in the room, I had to ask at the reception. There are long queues in the dining room, people swear with the staff, the waiters do not clean the dirty dishes for a long time. There are not enough sun loungers on the beach, if you come to 10, you will have to spread a towel right on the sand.
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The refurbishment and design is all good things to say about this hotel!
When checking in, all hygiene items were missing in the room, I had to ask at the reception.
There are long queues in the dining room, people swear with the staff, the waiters do not clean the dirty dishes for a long time.
There are not enough sun loungers on the beach, if you come to 10, you will have to spread a towel right on the sand. If your holiday is dear to you, choose another hotel!
When checking in, all hygiene items were missing in the room, I had to ask at the reception.
There are long queues in the dining room, people swear with the staff, the waiters do not clean the dirty dishes for a long time.
There are not enough sun loungers on the beach, if you come to 10, you will have to spread a towel right on the sand. If your holiday is dear to you, choose another hotel!
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• 8
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It's been a month since staying at this hotel. Decided to chill out a little in the comments. Were at the hotel for the 2nd time. The first time was almost after the opening (renaming), we liked the rest then. The hotel was just gaining momentum, they did not skimp on services, at the restaurant, they worked with great dedication.
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It's been a month since staying at this hotel. Decided to chill out a little in the comments. Were at the hotel for the 2nd time. The first time was almost after the opening (renaming), we liked the rest then. The hotel was just gaining momentum, they did not skimp on services, at the restaurant, they worked with great dedication. We went with great desire and the result was completely different. In order:
1. Settlement. Arrival at 7.00 in the morning - were the first - settled at 14 almost the last (this was apparently a compliment from the hotel for the secondary choice of the hotel). First the Germans were settled, then everyone else. We were of course upset (you always hope).
2. The room - everything is fine (but there were already no floor scales - an important moment for me personally - I always used them - you yourself understand - beauty is a terrible force). There was no cleaning at all. The first cleaning was done on the 4th day of our stay (the towels were all over, shampoo and gel too). Toilet paper - ales mahen.
I was already on my nerves - the cleaner, sensing something was wrong - changed something and brought a bottle of wine. He apologized for a long time - he came again to clean after 3 days. In Turkey, there were 16 times, they never met with such indifference.
3. We received a compliment from the hotel - an orange, an apple and a small plate of dried grapes (raisins). Nice and funny at the same time. We are not hypocrites - we ate. We laughed and moved on.
4. The beach is not far at all - I agree - you need to stretch your legs. But you no longer have delivery to the beach - write on the site. After all, they travel with children, and people of age. It is not at all difficult to go down at 6-7-8 in the morning, it is another thing to go uphill at 13 in the afternoon in 40 degrees of heat. But it can also be experienced somehow ...
5. Restaurant. For the first time I saw how saving actually looks like - sliced bananas, grapes torn from tassels, the absence of fruits in a normal form (there are only sliced ones). I would like to take a peach with me to the beach - but it’s impossible here.
Cherry (many people specially go to it in July) was 3 times for the whole vacation. Different days, different names - one practically food. After The Raga hotel last year, the savings on tourists were so striking (we have very good prices for tours, they are only growing) and I would very much like to indulge in such amenities as good fish in good quantities (salmon, trout). She was given once or twice in 13 days.
There are no completely Turkish dried fruits - dried apricots, figs, good nuts. Turkey has a special taste for this. A separate moment - sweets - the first 6 days were just awful, and then - lo and behold! - whether the confectioner changed or came out of vacation, and even the appearance of these cakes and sweets has changed. And it's kind of strange - to cut everything that is cut, even branded Turkish rings with sesame seeds (simit) into halves. There is no portioned butter, portioned jams, portioned curds (this is everywhere in Turkey as a fact and a given.
Once again I want to say that you can look for the positive in everything, but nevertheless it is human nature to compare. think out. Doubt.
6. Animation didn't interest us. We didn't, we don't know. But the boys-animators were seen infrequently.
7. Beach - swam from the pier (didn't like the bottom). There is also confusion on the pier - comfortable steps for descent were broken or simply raised. There were strong waves on the sea. It is very difficult to enter from the iron stairs - it throws you on sticks. A few days later, after numerous questions from vacationers, on the 5th-6th day, the stairs were simply lowered (without any explanation). And that's enough trouble...
. . Yes, one more thing! Decided to take a break from wifi. But just the fact that Wi-Fi is paid (horse prices) for a deluxe hotel is absolutely amazing. Everything was free on our first visit. If someone cannot do without it - think - but you need such a hemorrhoid (.... ).
The hotel can only be used from one phone, it is impossible to distribute. Conclusion - complete miserliness at our expense .....140 thousand (in 11 days). For such services in my opinion very, very much.
It is a pity that this hotel did not keep its level, its unique style. We wish everyone who travels a good rest, maybe you will like everything and you will be happy (we wish you very much). But unfortunately we will not come here again.
1. Settlement. Arrival at 7.00 in the morning - were the first - settled at 14 almost the last (this was apparently a compliment from the hotel for the secondary choice of the hotel). First the Germans were settled, then everyone else. We were of course upset (you always hope).
2. The room - everything is fine (but there were already no floor scales - an important moment for me personally - I always used them - you yourself understand - beauty is a terrible force). There was no cleaning at all. The first cleaning was done on the 4th day of our stay (the towels were all over, shampoo and gel too). Toilet paper - ales mahen.
I was already on my nerves - the cleaner, sensing something was wrong - changed something and brought a bottle of wine. He apologized for a long time - he came again to clean after 3 days. In Turkey, there were 16 times, they never met with such indifference.
3. We received a compliment from the hotel - an orange, an apple and a small plate of dried grapes (raisins). Nice and funny at the same time. We are not hypocrites - we ate. We laughed and moved on.
4. The beach is not far at all - I agree - you need to stretch your legs. But you no longer have delivery to the beach - write on the site. After all, they travel with children, and people of age. It is not at all difficult to go down at 6-7-8 in the morning, it is another thing to go uphill at 13 in the afternoon in 40 degrees of heat. But it can also be experienced somehow ...
5. Restaurant. For the first time I saw how saving actually looks like - sliced bananas, grapes torn from tassels, the absence of fruits in a normal form (there are only sliced ones). I would like to take a peach with me to the beach - but it’s impossible here.
Cherry (many people specially go to it in July) was 3 times for the whole vacation. Different days, different names - one practically food. After The Raga hotel last year, the savings on tourists were so striking (we have very good prices for tours, they are only growing) and I would very much like to indulge in such amenities as good fish in good quantities (salmon, trout). She was given once or twice in 13 days.
There are no completely Turkish dried fruits - dried apricots, figs, good nuts. Turkey has a special taste for this. A separate moment - sweets - the first 6 days were just awful, and then - lo and behold! - whether the confectioner changed or came out of vacation, and even the appearance of these cakes and sweets has changed. And it's kind of strange - to cut everything that is cut, even branded Turkish rings with sesame seeds (simit) into halves. There is no portioned butter, portioned jams, portioned curds (this is everywhere in Turkey as a fact and a given.
Once again I want to say that you can look for the positive in everything, but nevertheless it is human nature to compare. think out. Doubt.
6. Animation didn't interest us. We didn't, we don't know. But the boys-animators were seen infrequently.
7. Beach - swam from the pier (didn't like the bottom). There is also confusion on the pier - comfortable steps for descent were broken or simply raised. There were strong waves on the sea. It is very difficult to enter from the iron stairs - it throws you on sticks. A few days later, after numerous questions from vacationers, on the 5th-6th day, the stairs were simply lowered (without any explanation). And that's enough trouble...
. . Yes, one more thing! Decided to take a break from wifi. But just the fact that Wi-Fi is paid (horse prices) for a deluxe hotel is absolutely amazing. Everything was free on our first visit. If someone cannot do without it - think - but you need such a hemorrhoid (.... ).
The hotel can only be used from one phone, it is impossible to distribute. Conclusion - complete miserliness at our expense .....140 thousand (in 11 days). For such services in my opinion very, very much.
It is a pity that this hotel did not keep its level, its unique style. We wish everyone who travels a good rest, maybe you will like everything and you will be happy (we wish you very much). But unfortunately we will not come here again.
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• 21
We are currently resting in this hotel. We took 9 nights - enough not to turn the rest into Groundhog Day. In general, the hotel does not pull on 5 * with UAL - a good 4k. The territory is quite small, 1 children's pool (splash pool) with small slides and 1 adult pool with a fountain and a waterfall, max. depth 1.
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We are currently resting in this hotel. We took 9 nights - enough not to turn the rest into Groundhog Day. In general, the hotel does not pull on 5 * with UAL - a good 4k. The territory is quite small, 1 children's pool (splash pool) with small slides and 1 adult pool with a fountain and a waterfall, max. depth 1.4m - for such a number of vacationers, one pool is not enough. You need to walk to the sea for 5-7 minutes on foot, BUT you are already going back uphill - in the heat with children and swimming equipment, of course, it is stressful, it can also be uncomfortable for older people. There used to be a "shuttle" to the beach, but it was canceled for some reason. There are big stones on the beach of the hotel in the sea, we went to the right, to the beaches of other hotels, there is clean sand. . The bar on the beach is good, but there are few tables, sometimes everything is busy at lunchtime. The rooms are good, modern decoration and plumbing, a comfortable bed, but a very strange design decision - to make transparent partitions between the toilet and the shower. . . I had to close the door with a towel. The room has everything you need, they didn’t find only an air freshener in the toilet, they asked at the reception, they said that the concept was not provided. . . It's time to replace the linen and towels - everything is dilapidated, with holes (obviously not for 5 UAL))). Fanta-cola soda in the mini bar was on arrival, then only water. . . which is also not similar to the concept of UAL. . Huge minuses of the hotel - paid internet and a weak animation team. We highly recommend the hotel management to reconsider the decision on wi-fi. . . found something to save on, last year it was free. This is not an additional service, but part of the modern lifestyle. Now they bought internet for 7 days for 15 euros. Now about the animation, it seems to be there and at the same time it is not. . . We need a good team of "lighters" with interesting events. . And then a pitiful sight of half-sluggish guys. . they seem to be doing something, but it’s not at all interesting, complete boredom. This is the first time I've seen this in Turkey. . We walked around the neighboring hotels, where the evening life is in full swing. Another strange thing is that in the bar near the reception all drinks are free, and in the bar on the floor below you already have to pay for some. . strange UAL is obtained. . In addition, almost all alcohol is local, Turkish. From imported there is like vodka and whiskey. All cocktails are made with local spirits. Freshly squeezed juices for breakfast for 1.5 euros. . . in the bars there are juices in tetrapacks, quite decent, but Yupi-Zuki are very sweet, super concentrated. The choice of dishes is good, you won't leave hungry. Soups are often oversalted, but everything that needs to be salted, on the contrary, is unsalted. Porridge is not boiled, but simply poured with hot milk, it turns out slurry. The bartenders in the bar near the reception are always dissatisfied, apparently the poor fellows are tired of pouring everyone. . but they can’t drink themselves, they indulge in diluting alcohol, and they will also put half a glass of ice. Until you ask for Turkish delight for coffee, they will not offer it themselves. . There are no complaints about the cleaning of the rooms. We ordered for 15 euros for a child's DR a table decoration and a cake in an Italian a la carte restaurant, I liked everything. To congratulate a child on stage after a children's disco by lifting him up on a chair (such as a sultan on a throne) costs 20 euros!! ! Immodest in my opinion for 2 minutes of dubious pleasure. In general, a normal hotel, you can relax. but with reservations.
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• 4
I'll start the review with the fact that we are in Turkey every year, and there is something to compare with. The hotel was chosen based on the feedback of friends, and the choice fell on The Sense. We arrived at the hotel at 11... in our arms with a 5-month-old child. No one was going to check in until we politely asked for a room .
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I'll start the review with the fact that we are in Turkey every year, and there is something to compare with. The hotel was chosen based on the feedback of friends, and the choice fell on The Sense.
We arrived at the hotel at 11... in our arms with a 5-month-old child. No one was going to check in until we politely asked for a room . . because the child wanted to eat and sleep. They went to the meeting and gave a number.
There were 4 of us, 3 adults and 1 child under 1 year old. We counted on 3 full-fledged adult beds, the result... one full-fledged bed, a teenage sofa and an arena. As 3 adults with a child are in the room, it is tiny. There is no place even for a passage. We contacted the reception with a request to change the room... and they shrug, they say pay extra $ 150 and we will move you... extremely tactless employees work at the reception, who can’t even explain anything plainly . . they didn’t have time to call at the hotel, but there was already such a disappointment (having written a review on VKontakte in the hotel group, I received a complete negative... instead of "we'll think of something"
For food, everything is fine... not to say that you can walk around... but you can find something to eat) the staff in the restaurant is excellent, always friendly.
The room was cleaned daily, but there were problems with the mini bar... in 6 days, it was replenished only 1 time (
Extremely tactless employees also work in the lobby bar at the reception, when leaving the hotel we settled in the lobby bar, because the check-out was at 12:00, and the transfer to the airport was only at 18:00... respectively, we were with a couple of handbags , stroller settled on the sofa. The employees were extremely dissatisfied, they called the same receptionist and asked not to lie down on the couch and leave the 1st floor. How?? ? We were completely horrified, their will would have thrown all our things and us out of the hotel
Constantly resting in Turkey, we encountered such an attitude for the first time, we were in complete shock and horror... because hotels in Turkey have always been famous for their openness and goodwill. When problems arose, they were solved every second. But alas, not in this hotel (((
Would we return here again? Never
We arrived at the hotel at 11... in our arms with a 5-month-old child. No one was going to check in until we politely asked for a room . . because the child wanted to eat and sleep. They went to the meeting and gave a number.
There were 4 of us, 3 adults and 1 child under 1 year old. We counted on 3 full-fledged adult beds, the result... one full-fledged bed, a teenage sofa and an arena. As 3 adults with a child are in the room, it is tiny. There is no place even for a passage. We contacted the reception with a request to change the room... and they shrug, they say pay extra $ 150 and we will move you... extremely tactless employees work at the reception, who can’t even explain anything plainly . . they didn’t have time to call at the hotel, but there was already such a disappointment (having written a review on VKontakte in the hotel group, I received a complete negative... instead of "we'll think of something"
For food, everything is fine... not to say that you can walk around... but you can find something to eat) the staff in the restaurant is excellent, always friendly.
The room was cleaned daily, but there were problems with the mini bar... in 6 days, it was replenished only 1 time (
Extremely tactless employees also work in the lobby bar at the reception, when leaving the hotel we settled in the lobby bar, because the check-out was at 12:00, and the transfer to the airport was only at 18:00... respectively, we were with a couple of handbags , stroller settled on the sofa. The employees were extremely dissatisfied, they called the same receptionist and asked not to lie down on the couch and leave the 1st floor. How?? ? We were completely horrified, their will would have thrown all our things and us out of the hotel
Constantly resting in Turkey, we encountered such an attitude for the first time, we were in complete shock and horror... because hotels in Turkey have always been famous for their openness and goodwill. When problems arose, they were solved every second. But alas, not in this hotel (((
Would we return here again? Never
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• 5
Very bad service in restaurants, at the reception???? ? You are simply ignored. Secondly, I was resting alone, I was impudently asked by abnormal Russians and the waiter to move to another table (I was in the process of eating, they are not), with comments you are alone, and there are 6 of them ?????????? ? ?????????? .
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Very bad service in restaurants, at the reception???? ? You are simply ignored. Secondly, I was resting alone, I was impudently asked by abnormal Russians and the waiter to move to another table (I was in the process of eating, they are not), with comments you are alone, and there are 6 of them ?????????? ? ?????????? . At the end of June, so many impudent, screaming, redneck fellow citizens arrived, the rest became disgusting? Cutlery with a touch of fat??? ? food is very simple - fried potatoes and roast turkey - Very poor service in restaurants, at the reception???? ? You are simply ignored. Secondly, I was resting alone, I was impudently asked by abnormal Russians and the waiter to move to another table (I was in the process of eating, they are not), with comments you are alone, and there are 6 of them ?????????? ? ?????????? . At the end of June, so many impudent, screaming, redneck fellow citizens arrived, the rest became disgusting? Cutlery with a touch of fat??? ? food is very simple - fried potatoes and fried turkey - if there are lovers, you are here. There are no fruits - only watermelon and melon, sometimes cherries, but there is a battle for it ????????????????????????????? ? Too many families with children, although there is nothing for children, but even without children, people have nowhere to relax. There is no animation, the bar on the beach does not work after 18:00. Boring for retirees. I don't recommend it very much. maximum 4 stars if there are fans, you are here. There are no fruits - only watermelon and melon, sometimes cherries, but there is a battle for it ????????????????????????????? ? Too many families with children, although there is nothing for children, but even without children, people have nowhere to relax. There is no animation, the bar on the beach does not work after 18:00. In all savings, food, drinks, room service. Boring for retirees. I strongly do not advise ??? ? maximum 4 stars. For a hotel, people without children and families are not people. Infringe on everything.
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• 17
When choosing a hotel, I took into account the reviews from this site and youtube, in gratitude I will tell you about my impressions. Unfortunately, the reviews are left by those who were dissatisfied with the rest, so I want to balance the situation)) The hotel is cool, beautiful, clean, hospitable. I liked well-groomed lawns, flowering plants, clean beach, comfortable bed, gorgeous sea.
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When choosing a hotel, I took into account the reviews from this site and youtube, in gratitude I will tell you about my impressions. Unfortunately, the reviews are left by those who were dissatisfied with the rest, so I want to balance the situation)) The hotel is cool, beautiful, clean, hospitable. I liked well-groomed lawns, flowering plants, clean beach, comfortable bed, gorgeous sea. One could find fault with food, but it's all subjective. On the third day, we realized what we liked, and already chose from this food. I liked the quality of beer - from clean water and it is not possible to get drunk with it - well, we did not succeed, we drank a lot, but were sober)) The staff is very pleasant and smiling. The guests are also quite well-mannered, only screaming children and mothers annoyed, but this does not apply to the hotel) Friends, I recommend this hotel.
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• 16
Be careful! The second time in this hotel, but, it has clearly deteriorated, namely, in terms of the quality of cooking in the restaurant! What I felt already in the first days of my stay... you know, diarrhea, and other joys... so, for the first time in all my travels, I had to use insurance services and ride to the Hisham clinic, it seems, that's what it's called.
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Be careful!
The second time in this hotel, but, it has clearly deteriorated, namely, in terms of the quality of cooking in the restaurant!
What I felt already in the first days of my stay... you know, diarrhea, and other joys... so, for the first time in all my travels, I had to use insurance services and ride to the Hisham clinic, it seems, that's what it's called. To be honest, I have never seen worse doctors. Rude, indifferent, harsh. There are 2 doctors there, one works until 17-00, the other the rest of the time. One is worse than the other.
So the holiday was ruined! The same gastrointestinal symptoms that I experienced were experienced by another woman who was vacationing in a hotel with whom we spoke.
At the clinic, we were told that children were also brought from our hotel with enteritis! ((((
Big hello to the restaurant workers! I will never come to this hotel again ((((and I do not advise you, you will be healthier (
The second time in this hotel, but, it has clearly deteriorated, namely, in terms of the quality of cooking in the restaurant!
What I felt already in the first days of my stay... you know, diarrhea, and other joys... so, for the first time in all my travels, I had to use insurance services and ride to the Hisham clinic, it seems, that's what it's called. To be honest, I have never seen worse doctors. Rude, indifferent, harsh. There are 2 doctors there, one works until 17-00, the other the rest of the time. One is worse than the other.
So the holiday was ruined! The same gastrointestinal symptoms that I experienced were experienced by another woman who was vacationing in a hotel with whom we spoke.
At the clinic, we were told that children were also brought from our hotel with enteritis! ((((
Big hello to the restaurant workers! I will never come to this hotel again ((((and I do not advise you, you will be healthier (
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• 21
I want to recommend The Sense de luxe hotel to everyone! Good hotel, great, varied cuisine, design and infrastructure are just class! High-level animation, disco, live music, to the sea about 150 m on a beautiful picturesque path of cobblestones, clean big beach, beach bar, a beautiful pier where you
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I want to recommend The Sense de luxe hotel to everyone! Good hotel, great, varied cuisine, design and infrastructure are just class! High-level animation, disco, live music, to the sea about 150 m on a beautiful picturesque path of cobblestones, clean big beach, beach bar, a beautiful pier where you can sunbathe and swim! From time to time a large turtle comes to the pier to look at! Near the sea there is a promenade where you can walk in the evening! From the hotel it is easy to reach both the city of Side and the city of Manavgat, where you can walk through the beautiful old streets, but also go shopping! You can get there by taxi $ 17 or by bus for $ 1) the rooms are stylish and cozy! I recommend! We were very pleased!
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• 8
This is just HORRIBLE, not a hotel! This is not the first time we are resting in Turkey, but this has not been seen anywhere else. When choosing this hotel, they paid attention to the reviews, mostly positive (but having arrived) they were very surprised who could like it here (no offense here). Communicating with tourists on the spot, everyone was not happy with what exactly I would write next.
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This is just HORRIBLE, not a hotel! This is not the first time we are resting in Turkey, but this has not been seen anywhere else. When choosing this hotel, they paid attention to the reviews, mostly positive (but having arrived) they were very surprised who could like it here (no offense here). Communicating with tourists on the spot, everyone was not happy with what exactly I would write next.
Firstly, this is not the first line, it’s not far to go to the sea for about 5-10 minutes down the public road, but going back up in the sun is much more difficult. There is a car that takes you to the beach and back, but there is one thing, you need to call it (just from the phone to the number 9), and when you call you will be answered, wait 5 minutes, but you will have to wait 10-15 or even more. I once waited on the beach min. 30 (their phone broke, the husband went on foot to the reception to call for a car, so they asked him with surprise: “why doesn’t my wife walk on foot? ”) - I explain - my child is 4 years old, we carry a circle, armlets, a bucket to the beach, a spatula, a huge water pistol and a bunch of other toys + 3 towels, a book, etc. in general, do you understand, and how is it all to clatter back on the way up?! ? + in addition to clatter on the hands of a child, because he is tired and his legs hurt.
Secondly, the food in this hotel is just beeeeeeeeeeeee, I wrote this in a cultural way, not only is it the same thing every day for breakfast, lunch and dinner, it’s also not tasty (well, for example, there is grilled fish, it’s so dry, it’s not possible to eat, I don’t remember a single delicious dish, we just ate so as not to be hungry). And they give ice cream only from 15:00 to 16:00, and at that time a huge queue is built, and my child is still sleeping at that time, and if he didn’t wake up by 16:00, he was very upset that he didn’t have time to eat ice cream.
Thirdly, and this is perhaps the most important thing - the staff is very disrespectful to visitors, I would say boorishly. (The situation - we came to dinner, we wanted to sit down at a table that had just been vacated, we asked the waiter to remove the table, to which we received the answer: "Sit down at another table in another room, there are clean ones. " We are not harmful, but it is in this the hall where we wanted to sit there is a children's area, children's tables and a couple of toys, the child, when he has eaten, can go to play, and the parents can calmly finish their food. comfort to sit ?? ? such situations the sea.
Fourthly, this hotel has only 2 elevators, which means that you will spend half of your rest near the elevator waiting for it, and then you will stop on each floor... + there is no air conditioning in the elevator, in such heat in Turkey you can just die in it ? I then found a ladder (like in case of a fire) and walked on foot, with a child in my arms, if you have a stroller, I sympathize.
Fifthly - h and s t o t a, she is not here! the rooms are not cleaned, there are reviews that you need to press the button on the touch screen at the exit from the room, then they clean it, I declare that it is not, they pressed it every day (we rested 10 days) the room was cleaned only 3 times, and then “removed” in quotation marks . They made the bed, changed the towels and that's it. The room was not vacuumed, the dust was not wiped....(Situation from life: the kid ate nuts in a glass in the room, accidentally turned them over, I collected the nuts themselves, but the husk remained from them, so after the room was cleaned, the husk continued to lie on the carpet? I will add a photo).
Sixth - animation, animation - it simply does not exist! I personally did not see, I only saw how they played volleyball on the beach and that's it. There is a playroom for children, to be indoors, they don’t even go outside with children, and they do what they want there, they only paint T-shirts with them for an additional fee ($ 10). There is a children's disco in the evening, it is generally normal, such as everywhere else. After the disco show program, and it's certainly horror, believe me. The artists who perform in this hotel do not even look after their appearance, you once saw fat dancers who have fat hanging on their sides, this is fuuuu, and someone in torn tights performs, someone in torn shoes, I'm already silent about the quality of the performance, I regard it as a mockery of the visitors. We did not watch a single performance to the end, although every evening we came in the hope of seeing something interesting.
And the last thing, if you have a check-out from the hotel in the evening, you will be evicted at 12:00, well, this is a normal procedure, like everywhere else, but for an additional $ 50 you can stay, but I want you to know that if you do not pay 50 $ they remove the bracelet from you and you can no longer eat on the territory of the hotel?
If you still decide to go here, you will understand me when you return, although to each his own “good” and everything is known in comparison. We had nothing to compare to and this was clearly the worst hotel we have ever stayed in.
Firstly, this is not the first line, it’s not far to go to the sea for about 5-10 minutes down the public road, but going back up in the sun is much more difficult. There is a car that takes you to the beach and back, but there is one thing, you need to call it (just from the phone to the number 9), and when you call you will be answered, wait 5 minutes, but you will have to wait 10-15 or even more. I once waited on the beach min. 30 (their phone broke, the husband went on foot to the reception to call for a car, so they asked him with surprise: “why doesn’t my wife walk on foot? ”) - I explain - my child is 4 years old, we carry a circle, armlets, a bucket to the beach, a spatula, a huge water pistol and a bunch of other toys + 3 towels, a book, etc. in general, do you understand, and how is it all to clatter back on the way up?! ? + in addition to clatter on the hands of a child, because he is tired and his legs hurt.
Secondly, the food in this hotel is just beeeeeeeeeeeee, I wrote this in a cultural way, not only is it the same thing every day for breakfast, lunch and dinner, it’s also not tasty (well, for example, there is grilled fish, it’s so dry, it’s not possible to eat, I don’t remember a single delicious dish, we just ate so as not to be hungry). And they give ice cream only from 15:00 to 16:00, and at that time a huge queue is built, and my child is still sleeping at that time, and if he didn’t wake up by 16:00, he was very upset that he didn’t have time to eat ice cream.
Thirdly, and this is perhaps the most important thing - the staff is very disrespectful to visitors, I would say boorishly. (The situation - we came to dinner, we wanted to sit down at a table that had just been vacated, we asked the waiter to remove the table, to which we received the answer: "Sit down at another table in another room, there are clean ones. " We are not harmful, but it is in this the hall where we wanted to sit there is a children's area, children's tables and a couple of toys, the child, when he has eaten, can go to play, and the parents can calmly finish their food. comfort to sit ?? ? such situations the sea.
Fourthly, this hotel has only 2 elevators, which means that you will spend half of your rest near the elevator waiting for it, and then you will stop on each floor... + there is no air conditioning in the elevator, in such heat in Turkey you can just die in it ? I then found a ladder (like in case of a fire) and walked on foot, with a child in my arms, if you have a stroller, I sympathize.
Fifthly - h and s t o t a, she is not here! the rooms are not cleaned, there are reviews that you need to press the button on the touch screen at the exit from the room, then they clean it, I declare that it is not, they pressed it every day (we rested 10 days) the room was cleaned only 3 times, and then “removed” in quotation marks . They made the bed, changed the towels and that's it. The room was not vacuumed, the dust was not wiped....(Situation from life: the kid ate nuts in a glass in the room, accidentally turned them over, I collected the nuts themselves, but the husk remained from them, so after the room was cleaned, the husk continued to lie on the carpet? I will add a photo).
Sixth - animation, animation - it simply does not exist! I personally did not see, I only saw how they played volleyball on the beach and that's it. There is a playroom for children, to be indoors, they don’t even go outside with children, and they do what they want there, they only paint T-shirts with them for an additional fee ($ 10). There is a children's disco in the evening, it is generally normal, such as everywhere else. After the disco show program, and it's certainly horror, believe me. The artists who perform in this hotel do not even look after their appearance, you once saw fat dancers who have fat hanging on their sides, this is fuuuu, and someone in torn tights performs, someone in torn shoes, I'm already silent about the quality of the performance, I regard it as a mockery of the visitors. We did not watch a single performance to the end, although every evening we came in the hope of seeing something interesting.
And the last thing, if you have a check-out from the hotel in the evening, you will be evicted at 12:00, well, this is a normal procedure, like everywhere else, but for an additional $ 50 you can stay, but I want you to know that if you do not pay 50 $ they remove the bracelet from you and you can no longer eat on the territory of the hotel?
If you still decide to go here, you will understand me when you return, although to each his own “good” and everything is known in comparison. We had nothing to compare to and this was clearly the worst hotel we have ever stayed in.
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• traveled 7 years ago
The hotel was chosen by the wife. After the ridiculous offers of the travel agent, she thoroughly took up the search and chose a hotel for a couple of days. I settled on this, because at that time (June 2017) there was practically not a single bad comment. The plus points were: new hotel (beautiful design), good food, good service.
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The hotel was chosen by the wife. After the ridiculous offers of the travel agent, she thoroughly took up the search and chose a hotel for a couple of days. I settled on this, because at that time (June 2017) there was practically not a single bad comment. The plus points were: new hotel (beautiful design), good food, good service.
But the most important criterion was good internet. The wife contacted the administration and the guests, everyone confirmed that the Internet was good. (we needed good internet for work)
Now the review itself. I’ll make a reservation right away that I’m not too picky, so I’ll try to be as objective as possible. Arrived from Kyiv on the morning of June 27th. There were no free rooms, but we didn’t have to wait until two, we were settled at 12:30.
Now, in order, the unpleasant moments:
1. Because I had to wait for the settlement, it was time to work. But it was not there, wi-fi is connected along with the settlement. Asked at the reception to turn it on, explained the situation. They said no. then we offered to buy, there is no such option. We said that this is very important for us, because. we need to work, for which they joked to us like "why work, you came to rest? " Well, OK. As a result, they turned on one Wi-Fi on the phone. On the other through roaming worked.
2. Numbers. After 3 hours of check-in, towels were not provided. Called the reception literally 6 times. It seems that it was not an ignore, but they have problems with the processes. This is not only with us. Farther. The design of the hotel and rooms is high-tech. Therefore, the bathroom and toilet are such glass cabins (not like in China that they are completely glass, there are at least curtains there), but glass with polka dots, like in offices. That is, the silhouette is visible.
NOW IMPORTANT! If you are a young couple, you have a candy-bouquet period, you will experience the following inconveniences:
- your silhouette is visible from the room while you are sitting on the toilet. From the shower near you can see not only the silhouette
- because of the glass and leaky doors, all smells immediately go into the room. Okay, my wife and I have been together for 10 years, but if you are at the beginning of your relationship and of course you are not doing number 2, then discomfort is guaranteed.
- it is also not clear how to combine simultaneous visits to the toilet and shower, for example, to mother and son.
In short, a stupid implementation.
3. Cleaning. Remove SHRENOVO. Put a tip, don't put it - the same. They leave pillows scattered, they don't clean up the dressing tables, they didn't remove our cocktail glass, which had been sitting for 3 days. In short, only towels are changed, bedding is made and wiped. Everything.
4. Food. A controversial moment, because. The quality of food directly depends on how much you paid. But we got bored in 6 days. There was fish and meat, mussels and red fish. There were never any shrimp.
5. No animation
6. No territory
FROM THE PROS:
1. The Internet is really good. The lobby is the fastest, but the rooms are also normal.
2. The beach and the pier are also good, although you have to go. We had moments of heat up to 43, it was hard to walk. You can wait for a golf cart
3. The design is still a plus, I liked the huge wooden table on the reception floor against the backdrop of a high-tech wall. You can take great pictures. Although my wife could not take more than one cool photo of me))
In conclusion, I will say the following two things:
1. It is generally accepted that Egypt is inferior to Turkey in terms of service. I do not agree at all (according to the experience of this hotel, of course). We were in Egypt in the winter in a hotel of a similar price category, it is much better there. Although they then had trouble with tourists, maybe they tried. But I really want to return to that hotel, but not to this one. At the meeting, the guide said that Turkey is growing very much in terms of service. The guide was wrong. They stayed a year in 2010 (it can be seen in the details).
2. Still, we will continue to try to go to hotels where mostly Europeans have a rest (even better, where, moreover, Germans are managing). In this hotel, 90% of the former CIS. Why such a conclusion? Europeans know better the limits of their rights, what they are supposed to - they demand, what is not - they do not demand it. In hotels with Russian-speaking guests, hotel staff often encounter ridiculous and stupid demands from guests, so they stop being helpful and inventive in really important situations.
But the most important criterion was good internet. The wife contacted the administration and the guests, everyone confirmed that the Internet was good. (we needed good internet for work)
Now the review itself. I’ll make a reservation right away that I’m not too picky, so I’ll try to be as objective as possible. Arrived from Kyiv on the morning of June 27th. There were no free rooms, but we didn’t have to wait until two, we were settled at 12:30.
Now, in order, the unpleasant moments:
1. Because I had to wait for the settlement, it was time to work. But it was not there, wi-fi is connected along with the settlement. Asked at the reception to turn it on, explained the situation. They said no. then we offered to buy, there is no such option. We said that this is very important for us, because. we need to work, for which they joked to us like "why work, you came to rest? " Well, OK. As a result, they turned on one Wi-Fi on the phone. On the other through roaming worked.
2. Numbers. After 3 hours of check-in, towels were not provided. Called the reception literally 6 times. It seems that it was not an ignore, but they have problems with the processes. This is not only with us. Farther. The design of the hotel and rooms is high-tech. Therefore, the bathroom and toilet are such glass cabins (not like in China that they are completely glass, there are at least curtains there), but glass with polka dots, like in offices. That is, the silhouette is visible.
NOW IMPORTANT! If you are a young couple, you have a candy-bouquet period, you will experience the following inconveniences:
- your silhouette is visible from the room while you are sitting on the toilet. From the shower near you can see not only the silhouette
- because of the glass and leaky doors, all smells immediately go into the room. Okay, my wife and I have been together for 10 years, but if you are at the beginning of your relationship and of course you are not doing number 2, then discomfort is guaranteed.
- it is also not clear how to combine simultaneous visits to the toilet and shower, for example, to mother and son.
In short, a stupid implementation.
3. Cleaning. Remove SHRENOVO. Put a tip, don't put it - the same. They leave pillows scattered, they don't clean up the dressing tables, they didn't remove our cocktail glass, which had been sitting for 3 days. In short, only towels are changed, bedding is made and wiped. Everything.
4. Food. A controversial moment, because. The quality of food directly depends on how much you paid. But we got bored in 6 days. There was fish and meat, mussels and red fish. There were never any shrimp.
5. No animation
6. No territory
FROM THE PROS:
1. The Internet is really good. The lobby is the fastest, but the rooms are also normal.
2. The beach and the pier are also good, although you have to go. We had moments of heat up to 43, it was hard to walk. You can wait for a golf cart
3. The design is still a plus, I liked the huge wooden table on the reception floor against the backdrop of a high-tech wall. You can take great pictures. Although my wife could not take more than one cool photo of me))
In conclusion, I will say the following two things:
1. It is generally accepted that Egypt is inferior to Turkey in terms of service. I do not agree at all (according to the experience of this hotel, of course). We were in Egypt in the winter in a hotel of a similar price category, it is much better there. Although they then had trouble with tourists, maybe they tried. But I really want to return to that hotel, but not to this one. At the meeting, the guide said that Turkey is growing very much in terms of service. The guide was wrong. They stayed a year in 2010 (it can be seen in the details).
2. Still, we will continue to try to go to hotels where mostly Europeans have a rest (even better, where, moreover, Germans are managing). In this hotel, 90% of the former CIS. Why such a conclusion? Europeans know better the limits of their rights, what they are supposed to - they demand, what is not - they do not demand it. In hotels with Russian-speaking guests, hotel staff often encounter ridiculous and stupid demands from guests, so they stop being helpful and inventive in really important situations.
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