Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
1.0
Cleanliness:
4.0
Food:
6.0
Amenities:
5.0
I'll start the review with the fact that we are in Turkey every year, and there is something to compare with. The hotel was chosen based on the feedback of friends, and the choice fell on The Sense.
We arrived at the hotel at 11... in our arms with a 5-month-old child. No one was going to check in until we politely asked for a room . . because the child wanted to eat and sleep. They went to the meeting and gave a number.
There were 4 of us, 3 adults and 1 child under 1 year old. We counted on 3 full-fledged adult beds, the result... one full-fledged bed, a teenage sofa and an arena. As 3 adults with a child are in the room, it is tiny. There is no place even for a passage. We contacted the reception with a request to change the room... and they shrug, they say pay extra $ 150 and we will move you... extremely tactless employees work at the reception, who can’t even explain anything plainly . . they didn’t have time to call at the hotel, but there was already such a disappointment (having written a review on VKontakte in the hotel group, I received a complete negative... instead of "we'll think of something"
For food, everything is fine... not to say that you can walk around... but you can find something to eat) the staff in the restaurant is excellent, always friendly.
The room was cleaned daily, but there were problems with the mini bar... in 6 days, it was replenished only 1 time (
Extremely tactless employees also work in the lobby bar at the reception, when leaving the hotel we settled in the lobby bar, because the check-out was at 12:00, and the transfer to the airport was only at 18:00... respectively, we were with a couple of handbags , stroller settled on the sofa. The employees were extremely dissatisfied, they called the same receptionist and asked not to lie down on the couch and leave the 1st floor. How?? ? We were completely horrified, their will would have thrown all our things and us out of the hotel
Constantly resting in Turkey, we encountered such an attitude for the first time, we were in complete shock and horror... because hotels in Turkey have always been famous for their openness and goodwill. When problems arose, they were solved every second. But alas, not in this hotel (((
Would we return here again? Never
We arrived at the hotel at 11... in our arms with a 5-month-old child. No one was going to check in until we politely asked for a room . . because the child wanted to eat and sleep. They went to the meeting and gave a number.
There were 4 of us, 3 adults and 1 child under 1 year old. We counted on 3 full-fledged adult beds, the result... one full-fledged bed, a teenage sofa and an arena. As 3 adults with a child are in the room, it is tiny. There is no place even for a passage. We contacted the reception with a request to change the room... and they shrug, they say pay extra $ 150 and we will move you... extremely tactless employees work at the reception, who can’t even explain anything plainly . . they didn’t have time to call at the hotel, but there was already such a disappointment (having written a review on VKontakte in the hotel group, I received a complete negative... instead of "we'll think of something"
For food, everything is fine... not to say that you can walk around... but you can find something to eat) the staff in the restaurant is excellent, always friendly.
The room was cleaned daily, but there were problems with the mini bar... in 6 days, it was replenished only 1 time (
Extremely tactless employees also work in the lobby bar at the reception, when leaving the hotel we settled in the lobby bar, because the check-out was at 12:00, and the transfer to the airport was only at 18:00... respectively, we were with a couple of handbags , stroller settled on the sofa. The employees were extremely dissatisfied, they called the same receptionist and asked not to lie down on the couch and leave the 1st floor. How?? ? We were completely horrified, their will would have thrown all our things and us out of the hotel
Constantly resting in Turkey, we encountered such an attitude for the first time, we were in complete shock and horror... because hotels in Turkey have always been famous for their openness and goodwill. When problems arose, they were solved every second. But alas, not in this hotel (((
Would we return here again? Never
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Not worth the declared 5 *
- We were in the hotel for the second time. Did not like
- The price matches the quality
- Terrible staff...
- Disappointed
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