Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms:
10.0
Service:
10.0
Cleanliness:
10.0
Food:
10.0
Amenities:
10.0
We are very pleased with our stay at the Sural Resort. I was looking for a hotel in Turkey with a sandy gentle entrance to the sea. For this purpose, the favorite area of Kemer, unfortunately, is not suitable. I opted for Side, or rather Colakli, the Sural Resort hotel. There is plenty of information on the site https://www. otpusk. com/, but I wanted to clarify the details: the configuration of the hotel, the distance to the beach, the numbering of the buildings, the location of the reception, the restaurant, the availability of dressing rooms and a toilet on the beach. She continued her acquaintance with the Sural Resort hotel on facebook: https://www. facebook. com/suralhotelsofficial/. It was tempting that they promised to answer quickly. And they didn't cheat. All my questions were answered to my satisfaction. They sent me the configuration of the hotel, highlighting the territory of Sural Resort on the map. The photo shows the map that was sent to me.
The very first building from the sea side is the building number 1 by number. It is 320 m away from the sea. There is a restaurant on the first floor (it is called floor “0”). We lived on the second floor (it is the third from the ground).
It was not very convenient, because it was necessary to go to the restaurant by two elevators. The restaurant itself makes it difficult to go down to its floor. It's easier to live in the second building. But Wi-Fi worked great in the room. The last, fourth floor complained that their Internet did not work. Four buildings, starting from the first, are located on the same line and are interconnected by beautiful passages, walking along which, after turning to the left, you get to the building where the reception is located. In this building there is a lobby bar, a spa center, a change of towels, access to the street to shops, a pharmacy (it is close to the hotel and medicines are cheaper than we have in Ukraine), as well as a descent to an underground tunnel that runs under the road. Passing through this tunnel you get to another part of the hotel.
I'll start with the reception. The front desk staff are amazing people. Such sympathetic, modest, pleasant people in other hotels have never been met.
Any question, any problem is solved instantly with a smile, with pleasure! Here you can change the number, and an additional key, and extend the number, and unlock the safe and other everyday issues. Thank you very much. We are very grateful to the head of the reception Unsal (Unsal), Elena - a Russian-speaking girl, Bilal (Bilal), a Turkish woman, sorry, I do not know her name. What good fellows they are! Prosperity to them and their hotel!
Number. All rooms are identical, fresh, clean, normally furnished. Everything is working.
Restaurant. The food isn't even bad. Grill outside in a separate house. Nearby are cakes and a fire show in a wok pan. From 14:00 to 16:00 ice cream in packs at the pool bar. Because of the covid, the dishes are put on the plates by the restaurant workers, but this does not bother. The restaurant staff are also very helpful. The head chef often himself goes into the hall and sees what is being done there. All without problems, without queues. The hotel, however, was half occupied.
Beach.
The path to the beach, about 300 meters long, runs along a very beautiful shady alley, along which there are several benches. Near the beach there is a bar where you can dine almost like in the main restaurant. The bar has a spacious, clean toilet, i. e. very close to the beach. On the beach there are new mesh beds that do not need mattresses. There were places all the time. We rested from 27.05. 21 to 05.06. Air was 25*, water was also 25*. The entrance to the sea is gently sloping sandy, the sea is not deep for a long time. Occasionally large stones come across at the bottom, but you can see where they are. On the left, along the buoys, you can swim out into the open sea, who likes to swim away. Changing rooms on the beach in two places. Shower nearby.
Impression. Rest were very satisfied. Every time we go to a different place, but would return to this hotel.
The very first building from the sea side is the building number 1 by number. It is 320 m away from the sea. There is a restaurant on the first floor (it is called floor “0”). We lived on the second floor (it is the third from the ground).
It was not very convenient, because it was necessary to go to the restaurant by two elevators. The restaurant itself makes it difficult to go down to its floor. It's easier to live in the second building. But Wi-Fi worked great in the room. The last, fourth floor complained that their Internet did not work. Four buildings, starting from the first, are located on the same line and are interconnected by beautiful passages, walking along which, after turning to the left, you get to the building where the reception is located. In this building there is a lobby bar, a spa center, a change of towels, access to the street to shops, a pharmacy (it is close to the hotel and medicines are cheaper than we have in Ukraine), as well as a descent to an underground tunnel that runs under the road. Passing through this tunnel you get to another part of the hotel.
I'll start with the reception. The front desk staff are amazing people. Such sympathetic, modest, pleasant people in other hotels have never been met.
Any question, any problem is solved instantly with a smile, with pleasure! Here you can change the number, and an additional key, and extend the number, and unlock the safe and other everyday issues. Thank you very much. We are very grateful to the head of the reception Unsal (Unsal), Elena - a Russian-speaking girl, Bilal (Bilal), a Turkish woman, sorry, I do not know her name. What good fellows they are! Prosperity to them and their hotel!
Number. All rooms are identical, fresh, clean, normally furnished. Everything is working.
Restaurant. The food isn't even bad. Grill outside in a separate house. Nearby are cakes and a fire show in a wok pan. From 14:00 to 16:00 ice cream in packs at the pool bar. Because of the covid, the dishes are put on the plates by the restaurant workers, but this does not bother. The restaurant staff are also very helpful. The head chef often himself goes into the hall and sees what is being done there. All without problems, without queues. The hotel, however, was half occupied.
Beach.
The path to the beach, about 300 meters long, runs along a very beautiful shady alley, along which there are several benches. Near the beach there is a bar where you can dine almost like in the main restaurant. The bar has a spacious, clean toilet, i. e. very close to the beach. On the beach there are new mesh beds that do not need mattresses. There were places all the time. We rested from 27.05. 21 to 05.06. Air was 25*, water was also 25*. The entrance to the sea is gently sloping sandy, the sea is not deep for a long time. Occasionally large stones come across at the bottom, but you can see where they are. On the left, along the buoys, you can swim out into the open sea, who likes to swim away. Changing rooms on the beach in two places. Shower nearby.
Impression. Rest were very satisfied. Every time we go to a different place, but would return to this hotel.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Everything is good except the kitchen
- Wifi here is terrible!
- Excellent hotel!
- Everything is at a high level, no jellyfish, no mosquitoes
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